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Multitech ISI9234PCIE User Manual

Intelligent serial interface server cards
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Intelligent Serial Interface
Server Cards
ISI5634UPCI & ISI9234PCIE
User Guide

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Summary of Contents for Multitech ISI9234PCIE

  • Page 1 Intelligent Serial Interface Server Cards ISI5634UPCI & ISI9234PCIE User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    Chapter 4 – Reset Utility ............................38   Chapter 5 - Warranty, Service, & Tech Support ..................... 39   Multi-Tech Warranty Statement..........................39   Repair Procedures for U.S. and Canadian Customers ..................39   Repair Procedures for International Customers (Outside U.S.A. and Canada) ..........39  ...

  • Page 4: Chapter 1-Introduction And Description

    Introduction to ISI Server Cards The ISI Server Cards, model ISI5634UPCI is a Universal PCI-bus architecture and the ISI9234PCIE is a PCI Express- bus architecture. The -4 ISI Server card is a server modem expansion card with four V.92 data/Super G3 fax modems.

  • Page 5: Isi Reset Utility

    Chapter 1 – Introduction and Description Note: Though these modems are capable of 56 Kbps download performance, line impairments, public telephone infrastructure flaws, and other external technological factors currently prevent connections from reaching this maximum 56Kbps speed. Modems on the ISI Card are Plug and Play capable with interactive automatic dialing and command mode configuration.

  • Page 6: Technical Specifications

    1 .75A @3.3v DC (8 ports; ISI5634UPCI-8) 130 milliamps @ +5v DC (4 ports; ISI5634UPCI-4) 885 milliamps @3.3v DC (4 ports; ISI5634UPCI-4) 700 milliamps @3.3v DC (4 ports; ISI9234PCIE-4) 1.20A @3.3v DC (8 ports; ISI9234PCIE-8) • Interrupt Request (IRQ): One IRQ per card (can be shared) •...

  • Page 7: Chapter 2-Hardware Installation

    Chapter 2 – Hardware Installation Chapter 2—Hardware Installation Introduction This chapter describes installation of the Multi-Tech ISI as an expansion card in your PCI-bus computer. Safety Warnings • This product must be installed by a qualified service person. • When installing or servicing this product, the phone lines must be disconnected to remove the risk of hazardous voltages.
  • Page 8 Chapter 2 – Hardware Installation Locate the unused PCI slot you will be using for your ISI Card and remove the slot cover according to instructions in your computer's Install the ISI Card into the selected expansion slot in the same manner as any other add-on card, as instructed in your computer’s documentation.

  • Page 9: Chapter 3-Software Installation

    Chapter 3 – Software Installation Chapter 3—Software Installation Introduction ® The ISI Cards ship with drivers and software for each of the following operating systems: Windows Server 2008, ® Vista, XP, 2003, 2000 Server, 2000 Advanced Server, and Linux. The ISI drivers are the same for the Windows ISI5634-UPCI and the ISI9234-PCI Express products.

  • Page 10: Driver Installation For Windows Server 2008 And Vista

    Chapter 3 – Software Installation Driver Installation for Windows Server 2008 and Vista The following driver installation procedure is based on Windows Server 2008 64-bit Operating System. The procedure may vary slightly for the Windows Server 2008 32-bit Operating System and Vista. Card Driver Installation Power up your computer.
  • Page 11 Chapter 3 – Software Installation The next screen prompts you to Insert the disc that came with your PCI Serial Port. If you have the disc that came with your card, insert it now. Click Next. Searching disc for software…screen appears. Windows can’t verify the publisher of this driver software screen appears.

  • Page 12: Installation Of The Communications Port

    Chapter 3 – Software Installation When the software for this device has been successfully installed screen appears, Windows has finished installing the driver software for this device: Multi-Tech ISI5634UPCI/ISI9234PCIE 8 Port Analog Modem Card. Click Close. Installation of the Communications Port A Found New Hardware –...
  • Page 13 Chapter 3 – Software Installation The Found New Hardware – Multifunction Device screen appears. If you have the disc that came with your device, insert it now. The ISI Card CD is still in the CDROM drive. Click Next. Searching disc for software…screen appears. Windows can’t verify the publisher of this driver software screen appears.
  • Page 14 Chapter 3 – Software Installation The Found New Hardware – Multi-Tech Communications Port (COM3) screen appears. The software for this device has been successfully installed. Windows has finished installing the driver software for this device: Multi-Tech Communications Port. Click Close.
  • Page 15 Chapter 3 – Software Installation Installation of the Modem A Found New Hardware – Multifunction Device screen appears and asks: Allow Windows to search online for driver software for your MultiTech Systems MT9234SMI? Select Don’t search online. The Found New Hardware – MultiTech Systems MT9234SMI-V92 screen appears. If you have the disc that came with your device, insert it now.
  • Page 16 Chapter 3 – Software Installation Searching disc for software screen appears. Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway The software for this device has been successfully installed screen appears. Windows has finished installing the driver software for this device: MultTech Systems MT9234SMI.

  • Page 17: Un-Installing Isi Drivers

    Multifunction Devices. Similarly, for the ISI1-8, the installation wizard must install eight Multifunction Devices under Other Devices. When Multi-Tech Systems MT9234SMI-v92 #8 is displayed, the eight modems on the ISI Card are successfully installed. When all modems have been installed, you need to reboot.

  • Page 18: Delete Modem Drivers

    Chapter 3 – Software Installation Delete Modem Drivers. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Modems to expand the list. 3. Select one of the modem drivers being used with the ISI Card. The modem drivers are designated "MultiTech systems MT5634SMI-V92"...

  • Page 19: Delete Com Ports

    Chapter 3 – Software Installation 4. At the Confirm Device Removal screen, click OK. 5. Repeat steps 4 and 5 for each additional modem driver to be removed. Delete COM Ports. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear.
  • Page 20 Chapter 3 – Software Installation 4. Right-click on the first port to be deleted (the order of removal is not important) and select "Uninstall." 5. At the Confirm Device Removal screen, click OK. 6. Repeat steps 4 and 5 for each additional ISI COM port to be removed.
  • Page 21 3. Select the entry for the specific ISI Card to be removed, either "MultiTech ISI5634UPCI/ISI9234PCIE-X Port Analog Modem Card" . Here "x" will be either 4 or 8. If multiple ISI Cards are present, those beyond the first will be further specified as #2, #3, etc.

  • Page 22: Driver Installation For Windows Xp/2003/2000

    Chapter 3 – Software Installation Driver Installation for Windows XP/2003/2000 The following driver installation procedure is based Windows XP 32-bit Operating System. The procedure may vary slightly for the Windows 2003 and 2000 Operating Systems. A series of 'installation wizard' screens will appear repeatedly during this procedure. This is not an error. Do not discontinue the procedure when the 'installation wizard' screens repeatedly appear.
  • Page 23 Chapter 3 – Software Installation Please choose your search and installation options screen appears. Select Include this location in the search: and Click Browse. Browse to the Drivers folder on your ISI product CD, then select the Drivers folder and then the Win2k-XP-2003 folder, then the Win32bit-2k-XP-2003 folder.
  • Page 24 Chapter 3 – Software Installation Please wait while the wizard installs the software.. screen appears. A completing the Found New Hardware Wizard screen appears. Click Finish. Port and Modem Installation Immediately after the ISI Card driver installation has been completed, another set of installation wizard screens will appear.
  • Page 25 Chapter 3 – Software Installation Port Installation. This is the beginning of a sequence of screens that will be repeated for each port to be installed. Respond to the wizard screens as follows: If the Welcome to the Found New Hardware Wizard screen – Can Windows connect to Windows update to search for software? appeared when you were installing the driver, it will come up here also.
  • Page 26 Chapter 3 – Software Installation Please choose your search and installation options screen appears. Select Include this location in the search:. Click Browse. This may already be populated with the correct path from the first wizard; in that case simply click Next and skip step 5. Browse to the Drivers folder on your ISI product CD, then select the Drivers folder and then the Win2k-XP-2003 folder, then the Win32bit-2k-XP-2003 folder.

  • Page 27: Modem Driver Installation

    Chapter 3 – Software Installation For each port, a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for each port, four times for the ISI9234PCIE-4 and eight times for the ISI9234PCIE-8. Modem Driver Installation. Next, a small message dialog window will emerge briefly from the 'Tray' area at the bottom right of the screen (New Hardware Found) followed immediately by the Found New Hardware Wizard screen.
  • Page 28 Chapter 3 – Software Installation The Found New Hardware Wizard screen appears with Multi-Tech Systems MT9234SMI. Click on Install from a list or specific location (Advanced). Then click Next. At each Found New Hardware Wizard —Please choose your search screen, select "Include this location ..."...
  • Page 29 Chapter 3 – Software Installation Transient screens will appear while files are being copied. For each port, a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for each modem, four times for the ISI-4 and eight times for the ISI-8.

  • Page 30: Un-Installing Isi Drivers

    Chapter 3 – Software Installation Un-Installing ISI Drivers Conduct the un-installation in this order: remove the modems associated with the ISI Card first, then the ports, and, finally, the ISI driver. Following this procedure will ensure removal of all ISI components. We present details below.
  • Page 31 Chapter 3 – Software Installation Select one of the modem drivers being used with the ISI Card. The modem drivers are designated "MultiTech systems MT9234SMI" (followed by number designations for all modems except the first, #2, #3, etc.). Right-click on the first modem driver to be deleted (the order of removal is not important) and select "Uninstall."...

  • Page 32: Delete Com Ports

    Chapter 3 – Software Installation Delete COM Ports. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. Click on Ports (COM & LPT) to expand the list. Select one of the COM ports being used with the ISI Card.
  • Page 33 Click on Multi-port serial adapters to expand the list. Select the entry for the specific ISI Card to be removed, either "MultiTech ISI5634UPCI/ISI9234PCIE- X Port Analog Modem Card" . Here "x" will be either 4 or 8. If multiple ISI Cards are present, those beyond the first will be further specified as #2, #3, etc.
  • Page 34 Chapter 3 – Software Installation At the Confirm Device Removal screen, click OK. Repeat steps 4 and 5 for each additional ISI Card to be removed. Shut down the computer. With the computer's power off, you can remove the ISI Card physically from the computer.

  • Page 35: Installing The Isi Driver In Linux

    Linux OS installation should include all elements.) Linux Driver Installation Overview The Linux driver files can be obtained from the Multi-Tech FTP site, or from the ISI Product CD. Installation consists of three processes: (A) building the driver using the 'make install' script, (B) creating tty device names, and (C) verifying successful loading of the driver.

  • Page 36: Creating Linux Tty Device Names

    Chapter 3 – Software Installation Creating Linux TTY Device Names 1. This driver retains the standard serial device properties: dial-in port files (named in the form "ttyMUxy"), and call-out port files (named in the form "cumxy"). File names of these two special types become associated with each serial port.

  • Page 37: Configuring Your Modems For Your Country

    Chapter 3 – Software Installation Configuring your Modems for your Country Different countries have different requirements for how modems must function. Therefore, before you use the modems in your ISI Card, you must configure them to match the defaults of the country in which you are using them.

  • Page 38: Chapter 4 - Reset Utility

    Chapter 4 – Reset Utility Chapter 4 – Reset Utility The Reset Utility allows you to reset a single modem or reset all the modems. PREREQUISITE: The ISI drivers must be install before the Reset Utility can function. Insert the ISI Product CD into the CD-ROM drive. The CD starts automatically. Any other utility accessing the first com port needs to be closed before you can access the first com port in the Reset Utility.

  • Page 39: Chapter 5 - Warranty, Service, & Tech Support

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.

  • Page 40: Repair Procedures For International Distributors

    Replacement Parts SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses: Mail: SupplyNet, Inc.

  • Page 41: Software User License Agreement

    Multi-Tech Systems, Inc. Copies of the Software may be made to replace worn or deteriorated copies for archive or backup procedures.

  • Page 42: Appendices

    Appendices Appendices Appendix A— Cable Wiring Diagrams The four modems on the ISI-4 are attached to phone receptacles by a single fan-out cable that has an RJ45 connector on one end (which connects to the card) and four RJ11 connectors on the other end (which connect to phone receptacles).

  • Page 43: Appendix B-Regulatory Information

    Appendices Appendix B—Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation.

  • Page 44: Appendix C - Waste Electrical And Electronic Equipment (Weee) Statement

    Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 45: Appendix D - C-Rohs Ht/Ts Substance Concentration

    Appendices Appendix D – C-ROHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准－中华人民共和国《电子信息产品污染控制管理办法》（第 39 号），也称作中国 RoHS，下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 成分名称 汞 铅 镉 六价铬 多溴联苯 多溴二苯醚 (Hg) (PB) (CD) (CR6+) (PBB) (PBDE) 印刷电路板...

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