Warranty - LiteOn DD-A300G User Manual

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Limited Warranty
Lite-On DVD Player/Recorder
This Limited Warranty applies only to Lite-On DVD Recorders ("Product") sold by Lite-On IT Corporation ("Lite-On"), its subsidiaries, authorized
resellers, or distributors with this Limited Warranty. The term "Product" is limited to the hardware components and DOES NOT include any
software applications, non-Lite-On branded products or non-Lite-On branded peripherals. Lite-On hereby offers a limited warranty if this Product
does not work because of a defect in material or a defect in workmanship under normal use within the duration of the warranty period specified
below. This warranty is extended only to the original purchaser ("Purchaser") of the Product.
Warranty Services for New Products
For a period of ninety (90) days from the date of purchase ("Parts and Labor Warranty Period"), if Lite-On determines that the Product is defective,
Lite-On will either (a) repair this Product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
either repair or replace the Product will be made solely by Lite-On. During such Parts and Labor Warranty Period, there will be no charge to the
Purchaser for labor or for parts.
After expiration of the ninety (90) day Parts and Labor Warranty Period, Lite-On will provide a warranty for defective parts up to one year from
the date of purchase ("Parts Warranty Period"). During such Parts Warranty Period, if Lite-On determines the Product to be defective, Lite-On
will supply new or refurbished part(s) in exchange for the defective part(s), and there will be no charge to the Purchaser for the cost of the part(s),
however, during the Parts Warranty Period, Purchaser will be solely responsible for labor costs. Labor costs must be paid before the Product is
returned to the Purchaser. Additionally, during the Parts Warranty Period, Purchaser will be charged a standard inspection fee ("Inspection Fee")
prior to the issue of a Return Authorization Number. If repairs to the Product are needed, the Inspection Fee will be applied towards the labor
costs. If no repairs to the Product are needed, Lite-On will return the Product to the Purchaser but will retain the Inspection Fee. The decision
whether to repair or replace parts will be made solely by Lite-On. After the expiration of the Parts Warranty Period, Purchaser shall be responsible
for all costs.
Warranty Services for Refurbished Products
A refurbished product is any Product repaired or reconditioned by Lite-On, as necessary, and designated by Lite-On for resale (the "Refurbished
Product"). For a period of ninety (90) days from the date of purchase (the "Refurbished Product Parts and Labor Warranty Period"), if Lite-
On determines that the Refurbished Product is defective, Lite-On will either (a) repair this Refurbished Product with new or refurbished parts, or
(b) replace it with a new or a Refurbished Product. The decision to either repair or replace the Refurbished Product will be made solely by Lite-
On. During such Refurbished Product Parts and Labor Warranty Period, there will be no charge to the Purchaser for labor or for parts. After the
expiration of the Refurbished Product Parts Warranty Period, Purchaser shall be responsible for all costs.
To obtain services under this Limited Warranty, a proof of purchase in the form of a bill of sale or receipt which is evidence that the Product
is within the warranty period hereunder must be presented to Lite-On's service representative. To obtain services provided under this Limited
Warranty, call the telephone number listed below to request a Return Authorization Number and the location of the nearest Lite-On service facility.
Lite-On will issue a Return Authorization Number. Once a return authorization number is provided by Lite-On, Purchaser must ship the defective
Product to the Lite-On service facility with postage paid (by Purchaser), in either its original packaging or packaging that provides the Product with
an equal degree of protection. (Lite-On does not sell replacement parts directly to customers. The Product must be sent to a Lite-On repair facility
for warranty services.) The Return Authorization Number must be printed clearly on the packaging. After the Lite-On service facility completes the
service under this Limited Warranty, it will return the Product to Purchaser with postage paid (by Lite-On).
Before delivering the Product for service under this Limited Warranty, it is Purchaser's sole responsibility to remove all data, including, without
limitation, confidential data from the Product. In addition, it is Purchaser's sole responsibility to backup or copy all of its data. Lite-On is not
responsible for any damage to or loss of any programs, data, or other information stored on any media contained within the Product, or any data
that may be lost or damaged during transit or repair. Recovery or reinstallation of programs, data or other information is not covered under this
Limited Warranty.
Lite-On requests that Purchaser not include accessories for the Product (remote, battery, cables etc.) when sending the Product to a Lite-On
service facility for warranty services. If accessories are sent to the Lite-On service facility, Lite-On cannot guarantee that they will be returned.
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