Ez Move® (If You Move); Loss Or Theft; Toll-Free Calls And Emergency Services; Fraud Prevention - LG Venus Reference Manual

EZ Move® (if you move)
When you arrive in your new city, do one of the following:
• Visit a Verizon Wireless Communications Store.
• Call 1-877-316-1747 from a phone other than the one you want to move.
• Go to verizonwireless.com and log in to My Account. Under the My Bill tab,
select "Account Profile", click on the "EZ Move" quick link and follow the
instructions.

Loss or theft

If your wireless device is lost or stolen, please contact Customer Service at
1-800-922-0204 to suspend your service. If your wireless device is
malfunctioning, please bring it to a Verizon Wireless Communications Store.

Toll-free calls and emergency services

Calls to 800, 855, 866, 877 and 888 numbers are toll-free, but airtime charges do
apply. Calls to Verizon Wireless Customer Service and emergency calls (911) are
toll- and airtime-free.

Fraud prevention

Verizon Wireless wants to protect your privacy and works hard to prevent
unauthorized phone usage or fraud. Wireless numbers and calls are capable of
being intercepted by someone with specialized equipment. We use antifraud
technology to make fraudulent calling very difficult, particularly on digital calls.
• Report a lost or stolen wireless device to the police and Verizon Wireless
immediately.
• Never leave your wireless device unattended, especially in your office or car.
• When not in use, lock the wireless device using your lock code.
• Review your bill and report any suspicious calling activity. If we conclude that
the calls are fraudulent, you will not be held responsible for the charges.
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