1.8 Resetting Your Phone - HTC HD mini User Manual

7 Chapter 1 Managing Your Phone

1.8 Resetting Your Phone

If you are having a system problem with your phone, you can
perform a factory reset. After a factory reset, the phone is restored
to its default settings—the way it was when you first purchased
it and turned it on. You will lose any programs you installed, data
you entered, and settings you customized on your phone, and only
Windows Mobile software and other pre-installed programs will
remain.
There are two ways to do a factory reset. One way is to perform a
clear storage process through the phone settings. The other way is
to perform a hard reset by pressing certain buttons on your phone,
in cases when you are unable to start up your phone and enter the
phone settings.
Your phone will be set back to factory default settings. Make sure that
any additional installed programs and important data on your phone have
been backed up before you perform a factory reset.
If Encrypt files when placed on a storage card is enabled, back up all
files from the storage card before performing a factory reset (Clear
Storage or hard reset) or updating the operating system. Otherwise,
you will no longer be able to access the encrypted files on the storage
card. Use ActiveSync or Windows Mobile Device Center to transfer
files between your storage card and computer. After the procedure,
copy your files back to the storage card.
To perform a clear storage
1. On the Home screen, slide to the Settings tab and then tap
Security > Factory reset.
. Enter "1" and then tap Yes.