TRENDnet TW100-BRM504 User Manual
TRENDnet TW100-BRM504 User Manual

TRENDnet TW100-BRM504 User Manual

4-port adsl modem firewall router
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Summary of Contents for TRENDnet TW100-BRM504

  • Page 3: Table Of Contents

    Table of Contents CHAPTER 1 INTRODUCTION ..................... 1 Broadband ADSL Router Features ................. 1 Package Contents ......................3 Physical Details........................4 CHAPTER 2 INSTALLATION....................6 Requirements........................6 Procedure ........................... 6 CHAPTER 3 SETUP ........................ 8 Overview ..........................8 Configuration Program ....................9 Setup Wizard ........................
  • Page 4 CHAPTER 8 MODEM MODE....................69 Overview .......................... 69 Management Connections ....................69 Home Screen ........................70 ADSL Screen........................71 Operation ......................... 71 Status Screen........................72 APPENDIX A TROUBLESHOOTING ................73 Overview .......................... 73 General Problems ......................73 Internet Access......................... 73 APPENDIX B SPECIFICATIONS..................
  • Page 5: Chapter 1 Introduction

    Chapter 1 Introduction This Chapter provides an overview of the Broadband ADSL Router's features and capabilities. Congratulations on the purchase of your new Broadband ADSL Router. The Broadband ADSL Router is a multi-function device providing the following services: • Shared Broadband Internet Access for all LAN users.
  • Page 6: Advanced Internet Functions

    Advanced Internet Functions • Application Level Gateways (ALGs). Applications which use non-standard connec- tions or port numbers are normally blocked by the Firewall. The ability to define and allow such applications is provided, to enable such applications to be used normally. •...
  • Page 7: Package Contents

    Introduction width and so many resources that Internet access becomes unavailable. The Broadband ADSL Router incorporates protection against DoS attacks. Package Contents The following items should be included: • TE100-BRM504 • Quick Installation Guide • CD-ROM (User’s Guide) • 1 Cat-5 Ethernet (LAN) cable •...
  • Page 8: Physical Details

    Physical Details Front-mounted LEDs Power Status Figure 2: Front Panel Power LED On - Power on. (Green) Off - No power. Status LED Off - Normal operation. (Yellow) Blinking - This LED blinks during start up, and during a Firmware Up- grade.
  • Page 9: Rear Panel

    Introduction Rear Panel Power Port LAN Port Reset WAN Port Figure 3: Rear Panel Power port Connect the supplied power adapter here. Use standard LAN cables (RJ45 connectors) to connect your PCs to 10/100BaseT these ports. LAN connections Note: Any LAN port on the Broadband ADSL Router will automatically function as an "Uplink"...
  • Page 10: Chapter 2 Installation

    Chapter 2 Installation This Chapter covers the physical installation of the Broadband ADSL Router. Requirements • Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors. • TCP/IP protocol must be installed on all PCs. • For Internet Access, an Internet Access account with an ISP, and a DSL connection. Procedure Figure 2: Installation Diagram 1.
  • Page 11: Check The Leds

    Installation 4. Power Up Connect the supplied power adapter to the Broadband ADSL Router and power up. Use only the power adapter provided. Using a different one may cause hardware damage 5. Check the LEDs • The Power LED should be ON. •...
  • Page 12: Chapter 3 Setup

    Chapter 3 Setup This Chapter provides Setup details of the Broadband ADSL Router. Overview This chapter describes the setup procedure for: • Internet Access • LAN configuration • Assigning a Password to protect the configuration data. PCs on your local LAN may also require configuration. For details, see Chapter 4 - PC Con- figuration.
  • Page 13: Configuration Program

    Configuration Program The Broadband ADSL Router contains an HTTP server. This enables you to connect to it, and configure it, using your Web Browser. Your Browser must support JavaScript. The configuration program has been tested on the following browsers: • Netscape 7.1 or later •...
  • Page 14: Setup Wizard

    If you can't connect If the Broadband ADSL Router does not respond, check the following: • The Broadband ADSL Router is properly installed, LAN connection is OK, and it is powered ON. You can test the connection by using the "Ping" com- mand: •...
  • Page 15: Common Connection Types

    Common Connection Types Type Details ISP Data required Dynamic Your IP Address is allocated a) ADSL parameters (VPI and IP Address automatically, when you connect VCI) may be required, if they to you ISP. cannot be detected automatically. b) Some ISP's may require you to use a particular Hostname or Domain name, or MAC (physical) address.
  • Page 16: Home Screen

    Home Screen After finishing the Setup Wizard, you will see the Home screen. Each time when the router is connected, the screen will be showed as following. Figure 3: Home Screen Main Menu The main menu, on the left, contains links to the most-commonly used screen. To see the links to the other available screens, click "Advanced"...
  • Page 17: Lan Screen

    LAN Screen Use the LAN link on the main menu to reach the LAN screen. An example screen is shown below. Figure 4: LAN Screen Data - LAN Screen TCP/IP IP Address IP address for the Broadband ADSL Router, as seen from the local LAN.
  • Page 18 DHCP What DHCP Does A DHCP (Dynamic Host Configuration Protocol) Server allocates a valid IP address to a DHCP Client (PC or device) upon request. • The client request is made when the client device starts up (boots). • The DHCP Server provides the Gateway and DNS addresses to the client, as well as allocating an IP Address.
  • Page 19: Password Screen

    Password Screen The password screen allows you to assign a password to the Broadband ADSL Router. Figure 5: Password Screen Old Password Enter the existing password in this field. New password Enter the new password here. Verify password Re-enter the new password here. You will be prompted for the password when you connect, as shown below.
  • Page 20: Chapter 4 Pc Configuration

    Chapter 4 PC Configuration This Chapter details the PC Configuration required on the local ("Internal") LAN. Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configuration Windows Clients This section describes how to configure Windows clients for Internet access via the Broadband ADSL Router.
  • Page 21 PC Configuration Checking TCP/IP Settings - Windows 9x/ME: 1. Select Control Panel - Network. You should see a screen like the following: Figure 7: Network Configuration 2. Select the TCP/IP protocol for your network card. 3. Click on the Properties button. You should then see a screen like the following. Figure 8: IP Address (Win 95) Ensure your TCP/IP settings are correct, as follows: Using DHCP...
  • Page 22 • On the Gateway tab, enter the Broadband ADSL Router's IP address in the New Gateway field and click Add, as shown below. Your LAN administrator can advise you of the IP Address they assigned to the Broadband ADSL Router. Figure 9: Gateway Tab (Win 95/98) •...
  • Page 23 PC Configuration Checking TCP/IP Settings - Windows NT4.0 1. Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as shown below. Figure 11: Windows NT4.0 - TCP/IP 2. Click the Properties button to see a screen like the one below.
  • Page 24 Figure 12: Windows NT4.0 - IP Address 3. Select the network card for your LAN. 4. Select the appropriate radio button - Obtain an IP address from a DHCP Server or Specify an IP Address, as explained below. Obtain an IP address from a DHCP Server This is the default Windows setting.
  • Page 25 PC Configuration Figure 13 - Windows NT4.0 - Add Gateway 2. The DNS should be set to the address provided by your ISP, as follows: • Click the DNS tab. • On the DNS screen, shown below, click the Add button (under DNS Service Search Order), and enter the DNS provided by your ISP.
  • Page 26 Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Network and Dial-up Connection. 2. Right - click the Local Area Connection icon and select Properties. You should see a screen like the following: Figure 15: Network Configuration (Win 2000) 3.
  • Page 27 PC Configuration Figure 16: TCP/IP Properties (Win 2000) 5. Ensure your TCP/IP settings are correct, as described below. Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the Broadband ADSL Router will act as a DHCP Server.
  • Page 28 Checking TCP/IP Settings - Windows XP 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure 17: Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4.
  • Page 29 PC Configuration Figure 18: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the Broadband ADSL Router will act as a DHCP Server.
  • Page 30 Internet Access To configure your PCs to use the Broadband ADSL Router for Internet access: • Ensure that the DSL modem, Cable modem, or other permanent connection is functional. • Use the following procedure to configure your Browser to access the Internet via the LAN, rather than by a Dial-up connection.
  • Page 31: Macintosh Clients

    PC Configuration Macintosh Clients From your Macintosh, you can access the Internet via the Broadband ADSL Router. The procedure is as follows. 1. Open the TCP/IP Control Panel. 2. Select Ethernet from the Connect via pop-up menu. 3. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field can be left blank.
  • Page 32: Chapter 5 Operation And Status

    Chapter 5 Operation and Status This Chapter details the operation of the Broadband ADSL Router and the status screens. Operation Once both the Broadband ADSL Router and the PCs are configured, operation is auto- matic. However, there are some situations where additional Internet configuration may be required. Refer to Chapter 6 - Advanced Features for further details.
  • Page 33 Operation and Status Firmware Version The version of the current firmware installed. Modem Modem Status This indicates the status of the ADSL modem component. DownStream Connec- Displays the speed for the DownStream Connection. tion Speed Displays the speed for the UpStream Connection. UpStream Connec- tion Speed The current VPI setting.
  • Page 34: Connection Status - Pppoe & Pppoa

    Connection Status - PPPoE & PPPoA If using PPPoE (PPP over Ethernet) or PPPoA (PPP over ATM), a screen like the following example will be displayed when the "Connection Details" button is clicked. Figure 20: PPPoE/PPPoA Status Screen Data – PPPoE/PPPoA Screen Connection Time This will show the time of the current connection.
  • Page 35: Connection Details - Dynamic Ip Address

    Operation and Status Connection Details - Dynamic IP Address If your access method is "Direct" (no login), with a Dynamic IP address, a screen like the following example will be displayed when the "Connection Details" button is clicked. Figure 21: Connection Details - Dynamic IP Address Data - Dynamic IP address Internet IP Address...
  • Page 36: Connection Details - Fixed Ip Address

    Connection Details - Fixed IP Address If your access method is "Direct" (no login), with a fixed IP address, a screen like the follow- ing example will be displayed when the "Connection Details" button is clicked. Figure 22: Connection Details - Fixed/Dynamic IP Address Data - Fixed IP address Screen Internet The IP Address of this device, as seen by Internet users.
  • Page 37: Chapter 6 Advanced Features

    Chapter 6 Advanced Features This Chapter explains when and how to use the Broadband ADSL Router's "Advanced" Features. Overview The following advanced features are provided: • Advanced Internet • • URL filter • Dynamic DNS • Firewall Rules • Firewall Services •...
  • Page 38: Special Applications

    • If the DMZ feature is enabled, you must select the PC to be used as the "DMZ PC". The "DMZ PC" is effectively outside the Firewall, mak- ing it more vulnerable to attacks. For this reason, you should only enable the DMZ feature when required. Special Applications If you use Internet applications which use non-standard connections or port numbers, you may find that they do not function correctly because they are blocked by the Broadband Router's...
  • Page 39: Using A Special Application

    Advanced Features Data - Special Applications Screen Checkbox Use this to Enable or Disable this Special Application as required. Enter a descriptive name to identify this Special Application. Name • Type - Select the protocol (TCP or UDP) used when you send data to Outgoing the remote system or service.
  • Page 40 URL Filter Screen This screen is displayed when the Configure URL Filter button on the Advanced Internet screen is clicked. Figure 25: URL Filter Screen Data - URL Filter Screen Current Filter Strings The list contains the current list of items to block. Current Filter Strings •...
  • Page 41: Dynamic Dns (Domain Name Server)

    Advanced Features Dynamic DNS (Domain Name Server) This free service is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your Virtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect, which makes it difficult to connect to you.
  • Page 42: Dynamic Dns Screen

    Dynamic DNS Screen Select Advanced on the main menu, then Dynamic DNS, to see a screen like the following: Figure 26: DDNS Screen Data - Dynamic DNS Screen DDNS Service Use a Dynamic Use this to enable or disable the DDNS feature as required. DNS Service DDNS Data Select the desired DDNS Service provider.
  • Page 43: Firewall Rules

    Advanced Features Firewall Rules The Firewall Rules screen allows you to define "Firewall Rules" which can allow or prevent certain traffic. By default: • All Outgoing traffic is permitted. • All Incoming traffic is denied. "Traffic" means incoming connection attempts, not packets. Because of this default behavior, any Outgoing rules will generally Block traffic, and Incom- ing rules will generally Allow traffic.
  • Page 44 WAN Users The WAN IP address or addresses covered by this rule. Indicates whether or not connections covered by this rule should be logged. Use the Add button to create a new rule. Buttons The other buttons - Edit, Move, or Delete - require that a rule be selected first.
  • Page 45 Advanced Features Incoming Rules This screen is displayed when the "Add" or "Edit" button for Incoming Rules is clicked. Figure 28: Inbound Services Screen Data – Incoming Rules Screen Inbound Services Select the desired Service. This determines which packets are covered by Service this rule.
  • Page 46 • Single address - Enter the required address in the "Single/Start" fields. This determines whether packets covered by this rule are logged. Select the desired action. • Always - always log traffic considered by this rule, whether it matches or not. (This is useful when debugging your rules.) •...
  • Page 47 Advanced Features be allowed by the Default rule. • ALLOW rules are only useful if the traffic is already covered by a BLOCK rule. (That is, you wish to allow a subset of traffic which is currently blocked by another rule.) •...
  • Page 48: Firewall Services

    Firewall Services This screen is used to modify the list of Services which are available when creating Firewall Rules. Figure 30: Services Screen Data – Services Screen Services This lists all defined Services. Services List Use this to open a sub-screen where you can add a new service. Edit To modify a service, select it, and then click this button.
  • Page 49 Advanced Features Add/Edit Service This screen is displayed when the Add or Edit button on the Services screen is clicked. Figure 31 : Add/Edit Service Data – Add/Edit Service Services Name If editing, this shows the current name of the Service. If adding a new service, this will be blank, and you should enter a suitable name.
  • Page 50: Options

    Options This screen allows advanced users to enter or change a number of settings. For normal opera- tion, there is no need to use this screen or change any settings. An example Options screen is shown below. Figure 32: Options Screen Data - Options Screen Internet •...
  • Page 51: Schedule

    Advanced Features Schedule This Schedule can be used for the Firewall Rules and the URL filter. Figure 33: Default Schedule Screen Data – Default Schedule Screen Schedule Sunday, Mon- Use these checkboxes to select the desired days. day… Enter the start using a 24 hr clock. Start Time End Time Enter the finish time using a 24 hr clock.
  • Page 52: Virtual Servers

    Virtual Servers This feature, sometimes called Port Forwarding, allows you to make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because: • Your Server does not have a valid external IP Address. •...
  • Page 53: Virtual Servers Screen

    Advanced Features Virtual Servers Screen • The "Virtual Servers" feature allows Internet Users to access PCs on your LAN. • The PCs must be running the appropriate Server Software. • For Internet Users, ALL of your Servers have the same IP address. This IP address is allocated by your ISP.
  • Page 54: Connecting To The Virtual Servers

    Connecting to the Virtual Servers Once configured, anyone on the Internet can connect to your Virtual Servers. They must use the Internet IP Address (the IP Address allocated to you by your ISP). e.g. http://203.70.212.52 ftp://203.70.212.52 It is more convenient if you are using a Fixed IP Address from your ISP, rather than Dynamic. However, you can use the Dynamic DNS feature, described in the following section, to allow users to connect to your Virtual Servers using a URL, rather than an IP Address.
  • Page 55: Chapter 7 Advanced Administration

    Chapter 7 Advanced Administration This Chapter explains the settings available via the "Administration" section of the menu. Overview Normally, it is not necessary to use these screens, or change any settings. These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced users.
  • Page 56: Pc Database

    PC Database The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). • It eliminates the need to enter IP addresses. • Also, you do not need to use fixed IP addresses on your LAN. However, if you do use a fixed IP address on some devices on your LAN, you should enter details of each such device into the PC database, using the PC Database screen.
  • Page 57 Data - PC Database Screen Known PCs This lists all current entries. Data displayed is name (IP Address) type. The "type" indicates whether the PC is connected to the LAN. If adding a new PC to the list, enter its name here. It is best if this Name matches the PC's "hostname".
  • Page 58 PC Database (Admin) This screen is displayed if the "Advanced Administration" button on the PC Database is clicked. It provides more control than the standard PC Database screen. Figure 37: PC Database (Admin) Data - PC Database ( Admin) Screen Known PCs This lists all current entries.
  • Page 59 Select the appropriate option: IP Address • Automatic - The PC is set to be a DHCP client (Windows: "Ob- tain an IP address automatically"). The Broadband ADSL Router will allocate an IP address to this PC when requested to do so. The IP address could change, but normally won't.
  • Page 60: Config File

    Config File This feature allows you to download the current settings from the Broadband ADSL Router, and save them to a file on your PC. You can restore a previously-downloaded configuration file to the Broadband ADSL Router, by uploading it to the Broadband ADSL Router. This screen also allows you to set the Broadband ADSL Router back to its factory default configuration.
  • Page 61: Logs

    Logs The Logs record various types of activity on the Broadband ADSL Router. This data is useful for troubleshooting, but enabling all logs will generate a large amount of data and adversely affect performance. Since only a limited amount of log data can be stored in the Broadband ADSL Router, log data can also be E-mailed to your PC.
  • Page 62 Logs Use these checkboxes to determine which events are included in Include (Checkboxes) the log. Checking all options will increase the size of the log, so it is good practice to disable any events which are not really re- quired. •...
  • Page 63: E-Mail

    E-mail This screen allows you to E-mail Logs and Alerts. A sample screen is shown below. Figure 40: E-mail Screen Data – E-mail Screen E-Mail Notification Turn E-mail Check this box to enable this feature. If enabled, the E-mail address information (below) must be provided.
  • Page 64 E-mail Alerts Send E-mail alerts You can choose to have alerts E-mailed to you, by checking the desired checkboxes. The Broadband ADSL Router can send an immediately immediate alert when it detects a significant security incident such as • A known hacker attack is directed at your IP address •...
  • Page 65: Network Diagnostics

    Network Diagnostics This screen allows you to perform a "Ping" or a "DNS lookup". These activities can be useful in solving network problems. An example Network Diagnostics screen is shown below. Figure 41: Network Diagnostics Screen Data - Network Diagnostics Screen Ping IP Address Enter the IP address you wish to ping.
  • Page 66: Remote Administration

    Remote Administration If enabled, this feature allows you to manage the Broadband ADSL Router via the Internet. Figure 42: Remote Administration Screen Data - Remote Administration Screen Remote Administration Enable Remote Check to allow administration/management via the Internet. (To Management connect, see below).
  • Page 67 To connect from a remote PC via the Internet 1. Ensure your Internet connection is established, and start your Web Browser. 2. In the "Address" bar, enter "HTTP://" followed by the Internet IP Address of the Broad- band ADSL Router. If the port number is not 80, the port number is also required. (After the IP Address, enter ":"...
  • Page 68: Routing

    Routing Overview • If you don't have other Routers or Gateways on your LAN, you can ignore the "Routing" page completely. • If the Broadband ADSL Router is only acting as a Gateway for the local LAN segment, ignore the "Routing" page even if your LAN has other Routers. •...
  • Page 69: Configuring Other Routers On Your Lan

    Figure 43: Routing Screen Data - Routing Screen RIP Direction Select the desired RIP Direction. Choose the RIP Version for the Server. RIP Version Static Routing Static Routing This list shows all entries in the Routing Table. Table Entries • This area shows details of the selected item in the list.
  • Page 70 Local Router The local router is the Router installed on the same LAN segment as the Broadband ADSL Router. This router requires that the Default Route is the Broadband ADSL Router itself. Typically, routers have a special entry for the Default Route. It should be configured as follows. Normally 0.0.0.0, but check your router documentation.
  • Page 71 Static Routing - Example Figure 44: Routing Example For the Broadband ADSL Router's Routing Table For the LAN shown above, with 2 routers and 3 LAN segments, the Broadband ADSL Router requires 2 entries as follows. Entry 1 (Segment 1) Destination IP Address 192.168.1.0 Network Mask...
  • Page 72: Upgrade Firmware

    Upgrade Firmware The firmware (software) in the Broadband ADSL Router can be upgraded using your Web Browser. You must first download the upgrade file, then select Upgrade Firmware on the Administra- tion menu. You will see a screen like the following. Figure 45: Upgrade Firmware Screen To perform the Firmware Upgrade: 1.
  • Page 73: Chapter 8 Modem Mode

    Chapter 8 Modem Mode This Chapter explains configuration and operation when in "Modem" or "Bridge" mode.. Overview There are two modes available on the Mode screen. • Router - Both the ADSL Modem and the Router features are operational. In this mode, this device can provide shared Internet Access to all your LAN users.
  • Page 74: Home Screen

    Home Screen If in Modem mode, the home screen will look like the example below. Figure 46: Home Screen - Modem Mode Note that the menu has changed, many of the options in Router mode are not available. The screens available are: •...
  • Page 75: Adsl Screen

    ADSL Screen This screen is used to set the ADSL parameter used by the modem. Figure 47: ADSL Screen Data - ADSL Screen Multiplexing Method Check with your ISP or DSL service provider to find whether your Multiplexing Method is VC-BASED or LLC-BASED. Enter the value proposed by your ISP or DSL service provider.
  • Page 76: Status Screen

    Status Screen In Bridge mode, the Status screen looks like the example below. Figure 48: Status Screen - Bridge Mode Data - Status Screen (Bridge Mode) System Device Name The current name of the ADSL Modem. This is also the "host- name"...
  • Page 77: Appendix A Troubleshooting

    Appendix A Troubleshooting This Appendix covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the Broad- band ADSL Router and some possible solutions to them. If you follow the suggested steps and the Broadband ADSL Router still does not function properly, contact your dealer for further advice.
  • Page 78 Problem 2: Some applications do not run properly when using the Broadband ADSL Router. Solution 2: The Broadband ADSL Router processes the data passing through it, so it is not transparent. For incoming connections, you must use the Virtual Server or Firewall Rules to specify the PC which will receive the incoming traffic.
  • Page 79: Appendix B Specifications

    Appendix B Specifications Multi-Function Broadband ADSL Router Model TW100-BRM504 Broadband ADSL Router ADSL Interface T1.413, G.DMT, G.lite, multi-mode Dimensions 189mm(W) * 122mm(D) * 33mm(H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Protocol:...
  • Page 80: Regulatory Approvals

    Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica- tions.
  • Page 81: Limited Warranty

    TW100-BRM504 – 5 Years Warranty If a product does not operate as warranted above during the applicable warranty period, TRENDware shall, at its option and expense, repair the defective product or part, deliver to customer an equivalent product or part to replace the defective item, or refund to customer the purchase price paid for the defective product.
  • Page 82 UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD. LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDWARE ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS,...
  • Page 83: Technical Support

    TRENDware website. TRENDware provides FREE technical support for all customers for the duration of the warranty period on this product. TRENDware Technical Support Tel: +1-310-626-6252 Fax: +1-310-626-6267 E-mail: support@trendware.com www.TRENDnet.com Monday ~ Friday, 7:30AM ~ 6:00PM Pacific Standard Time (Except holidays)

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