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TRENDnet TW100-BRM504 User Manual

Broadband adsl router, broadband internet access, adsl modem, nat router, 4-port switching hub
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TW100-BRM504
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Summary of Contents for TRENDnet TW100-BRM504

  • Page 1 TW100-BRM504 Broadband ADSL Router Broadband Internet Access ADSL Modem NAT Router 4-Port Switching Hub User's Guide...

  • Page 2: Table Of Contents

    CHAPTER 1 INTRODUCTION ... 1 TW100-BRM504 Features... 1 Package Contents ... 3 Physical Details... 4 CHAPTER 2 INSTALLATION... 6 Requirements... 6 Procedure ... 6 CHAPTER 3 SETUP ... 8 Overview ... 8 Configuration Program ... 9 Setup Wizard ... 10 Home Screen ...
  • Page 3 APPENDIX A TROUBLESHOOTING... 67 Overview ... 67 General Problems ... 67 Internet Access... 67 APPENDIX B SPECIFICATIONS... 69 Multi-Function TW100-BRM504 ... 69 Regulatory Approvals ... 70 P/N: 9560NB0037 Copyright  2003. All Rights Reserved. Document Version: 1.2 All trademarks and trade names are the properties of their respective owners.

  • Page 4: Chapter 1 Introduction

    Internet Access Features • Shared Internet Access. through the TW100-BRM504, using only a single external IP Address. The local (invalid) IP Addresses are hidden from external sources. This process is called NAT (Network Ad- dress Translation). •...

  • Page 5: Advanced Internet Functions

    LAN. • DHCP Server Support. address to PCs and other devices upon request. The TW100-BRM504 can act as a DHCP Server for devices on your local LAN and WLAN. Configuration & Management •...

  • Page 6: Package Contents

    Internet access becomes unavailable. The TW100- BRM504 incorporates protection against DoS attacks. Package Contents The following items should be included: • The TW100-BRM504 Unit • 1 Cat-5 Ethernet (LAN) cable • 1 RJ-11 (ADSL) cable •...

  • Page 7: Physical Details

    Broadband ADSL Router User Guide Physical Details Front-mounted LEDs Power LED On - Power on. (Green) Off - No power. Status LED Off - Normal operation. (Yellow) Blinking - This LED blinks during start up, and during a Firmware Up- grade.

  • Page 8: Rear Panel

    Any LAN port on the TW100-BRM504 will automatically function as an "Uplink" port when required. Just connect any port to a normal port on the other hub, using a standard LAN cable. This button will reset the TW100-BRM504 to the factory default Reset Button values.

  • Page 9: Chapter 2 Installation

    Any LAN port on the TW100-BRM504 will automatically function as an "Uplink" port when required. 3. Connect ADSL Cable Connect the supplied ADSL cable from to the WAN port on the TW100-BRM504 (the RJ11 connector) to the ADSL terminator provided by your phone company. Figure 4: Installation Diagram...

  • Page 10: Check The Leds

    4. Power Up Connect the supplied power adapter to the TW100-BRM504 and power up. Use only the power adapter provided. Using a different one may cause hardware damage 5. Check the LEDs • The Power LED should be ON. •...

  • Page 11: Chapter 3 Setup

    PCs on your local LAN may also require configuration. For details, see Chapter 4 - PC Con- figuration. Other configuration may also be required, depending on which features and functions of the TW100-BRM504 you wish to use. Use the table below to locate detailed instructions for the required functions. To Do this: Configure PCs on your LAN.

  • Page 12: Configuration Program

    1. After installing the TW100-BRM504 in your LAN, start your PC. If your PC is already running, restart it. 2. Start your WEB browser. 3. In the Address box, enter "HTTP://" and the IP Address of the TW100-BRM504, as in this example, which uses the TW100-BRM504's default IP Address: HTTP://192.168.0.1 4.

  • Page 13: Setup Wizard

    (If you don't have a router, this must be the case.) Setup Wizard The first time you connect to the TW100-BRM504, the Setup Wizard will run automatically. (The Setup Wizard will also run if the TW100-BRM504's default settings are restored.) 1.
  • Page 14 Static (Fixed) Your ISP allocates a permanent IP Address IP Address to you. Usually, the connection is "Al- ways on". PPPoE, PPPoA You connect to the ISP only when required. The IP address is usually allocated automatically. IPoA Normally, the connection is (IP over ATM) "Always on".

  • Page 15: Home Screen

    Log Out - When finished, you should click this button to logout. • Restart - Use this if you wish to restart the TW100-BRM504. Note that restarting the Router will break any existing connections to or through the Router. Navigation & Data Input •...

  • Page 16: Lan Screen

    Data - LAN Screen TCP/IP IP address for the TW100-BRM504, as seen from the local LAN. Use IP Address the default value unless the address is already in use or your LAN is using a different IP address range. In the latter case, enter an unused IP Address from within the range used by your LAN.

  • Page 17: Using Another Dhcp Server

    You can only use one (1) DHCP Server per LAN segment. If you wish to use another DHCP Server, rather than the TW100-BRM504's, the following procedure is required. 1. Disable the DHCP Server feature in the TW100-BRM504. This setting is on the LAN screen.

  • Page 18: Password Screen

    You will be prompted for the password when you connect, as shown below. • The "User Name" is always admin • Enter the password for the TW100-BRM504, as set on the Password screen above. Figure 7: Password Screen Figure 8: Password Dialog Setup...

  • Page 19: Chapter 4 Pc Configuration

    BRM504. The first step is to check the PC's TCP/IP settings. The TW100-BRM504 uses the TCP/IP network protocol for all functions, so it is essential that the TCP/IP protocol be installed and configured on each PC. TCP/IP Settings - Overview If using the default TW100-BRM504 settings, and the default Windows TCP/IP settings, no changes need to be made.

  • Page 20: Using Dhcp

    Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the TW100-BRM504 will act as a DHCP Server. Restart your PC to ensure it obtains an IP Address from the TW100-BRM504.
  • Page 21 Broadband ADSL Router User Guide • On the Gateway tab, enter the TW100-BRM504's IP address in the New Gateway field and click Add, as shown below. Your LAN administrator can advise you of the IP Address they assigned to the TW100-BRM504.

  • Page 22: Checking Tcp/Ip Settings - Windows Nt

    PC Configuration Checking TCP/IP Settings - Windows NT4.0 1. Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as shown below. Figure 13: Windows NT4.0 - TCP/IP 2. Click the Properties button to see a screen like the one below.
  • Page 23 If your PC is already configured, check with your network administrator before making the following changes. 1. The Default Gateway must be set to the IP address of the TW100-BRM504. To set this: • Click the Advanced button on the screen above.
  • Page 24 Figure 15 - Windows NT4.0 - Add Gateway 2. The DNS should be set to the address provided by your ISP, as follows: • Click the DNS tab. • On the DNS screen, shown below, click the Add button (under DNS Service Search Order), and enter the DNS provided by your ISP.
  • Page 25 Broadband ADSL Router User Guide Figure 16: Windows NT4.0 - DNS...

  • Page 26: Checking Tcp/Ip Settings - Windows

    PC Configuration Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Network and Dial-up Connection. 2. Right - click the Local Area Connection icon and select Properties. You should see a screen like the following: Figure 17: Network Configuration (Win 2000) 3.
  • Page 27 Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the TW100-BRM504 will act as a DHCP Server. Restart your PC to ensure it obtains an IP Address from the TW100-BRM504.

  • Page 28: Checking Tcp/Ip Settings - Windows Xp

    PC Configuration Checking TCP/IP Settings - Windows XP 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure 19: Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4.
  • Page 29 Using DHCP To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the TW100-BRM504 will act as a DHCP Server. Restart your PC to ensure it obtains an IP Address from the TW100-BRM504.

  • Page 30: For Windows Xp

    9. Click Finish to close the New Connection Wizard. Setup is now completed. Accessing AOL To access AOL (America On Line) through the TW100-BRM504, the AOL for Windows software must be configured to use TCP/IP network access, rather than a dial-up connection. The configuration process is as follows: •...

  • Page 31: Macintosh Clients

    • Ensure your DNS settings are correct. Linux Clients To access the Internet via the TW100-BRM504, it is only necessary to set the TW100- BRM504 as the "Gateway". Ensure you are logged in as "root" before attempting any changes. Fixed IP Address By default, most Unix installations use a fixed IP Address.

  • Page 32: Chapter 5 Operation And Status

    This Chapter details the operation of the TW100-BRM504 and the status screens. Operation Once both the TW100-BRM504 and the PCs are configured, operation is automatic. However, there are some situations where additional Internet configuration may be required. Refer to Chapter 6 - Advanced Features for further details.
  • Page 33 This shows the status of the DHCP Server function. The value will be "Enabled" or "Disabled". This shows the MAC Address for the TW100-BRM504, as seen on the LAN interface. The current name of the TW100-BRM504. This is also the "hostname"...

  • Page 34: Connection Status - Pppoe & Pppoa

    Connection Status - PPPoE & PPPoA If using PPPoE (PPP over Ethernet) or PPPoA (PPP over ATM), a screen like the following example will be displayed when the "Connection Details" button is clicked. Data – PPPoE/PPPoA Screen Connection Time PPPoE Link Status Negotiation IP Address Network Mask...

  • Page 35: Connection Details - Dynamic Ip Address

    IP address allocation (the DCHP lease) expires. Buttons Release If an IP Address has been allocated to the TW100-BRM504 (by the ISP's DHCP Server, clicking the "Release" button will break the connection and release the IP Address.

  • Page 36: Connection Details - Fixed Ip Address

    Connection Details - Fixed IP Address If your access method is "Direct" (no login), with a fixed IP address, a screen like the follow- ing example will be displayed when the "Connection Details" button is clicked. Figure 24: Connection Details - Fixed/Dynamic IP Address Data - Fixed IP address Screen Internet IP Address...

  • Page 37: Chapter 6 Advanced Features

    Chapter 6 Advanced Features This Chapter explains when and how to use the TW100-BRM504's "Ad- vanced" Features. Overview The following advanced features are provided: • Advanced Internet • • URL filter • Dynamic DNS • Firewall Rules • Firewall Services •...

  • Page 38: Url Filter

    The "DMZ PC" is effectively outside the Firewall, mak- ing it more vulnerable to attacks. For this reason, you should only enable the DMZ feature when required. URL Filter If you want to limit access to certain sites on the Internet, you can use this feature. The URL filter will check each Web site access.

  • Page 39: Dynamic Dns (Domain Name Server)

    Domain name. 3. Enter your data from www.dyndns.org in the TW100-BRM504's DDNS screen. 4. The TW100-BRM504 will then automatically ensure that your current IP Address is recorded at http://www.dyndns.org 5. From the Internet, users will be able to connect to your Virtual Servers (or DMZ PC)

  • Page 40: Dynamic Dns Screen

    Dynamic DNS Screen Select Advanced on the main menu, then Dynamic DNS, to see a screen like the following: Data - Dynamic DNS Screen DDNS Service Use a Dynamic Use this to enable or disable the DDNS feature as required. DNS Service DDNS Data Service Provider...

  • Page 41: Firewall Rules

    Broadband ADSL Router User Guide Firewall Rules The Firewall Rules screen allows you to define "Firewall Rules" which can allow or prevent certain traffic. By default: • All Outgoing traffic is permitted. • All Incoming traffic is denied. "Traffic" means incoming connection attempts, not packets. Because of this default behavior, any Outgoing rules will generally Block traffic, and Incom- ing rules will generally Allow traffic.
  • Page 42 LAN Server IP The PC or Server on your LAN to which traffic covered by this rule Address will be sent. The WAN IP address or addresses covered by this rule. WAN Users Indicates whether or not connections covered by this rule should be logged.
  • Page 43 Broadband ADSL Router User Guide Incoming Rules This screen is displayed when the "Add" or "Edit" button for Incoming Rules is clicked. Data – Incoming Rules Screen Inbound Services Select the desired Service. This determines which packets are covered by Service this rule.
  • Page 44 This determines whether packets covered by this rule are logged. Select the desired action. • Always - always log traffic considered by this rule, whether it matches or not. (This is useful when debugging your rules.) • Never - never log traffic considered by this rule, whether it matches or not.
  • Page 45 Broadband ADSL Router User Guide • To define the Schedule used in these selections, use the "Schedule" screen. Select the desired option to determine which PCs are covered by this LAN Users rule: • Any - All PCs are covered by this rule. •...

  • Page 46: Firewall Services

    Firewall Services This screen is used to modify the list of Services which are available when creating Firewall Rules. Data – Services Services This lists all defined Services. Services List Use this to open a sub-screen where you can add a new service. Edit To modify a service, select it, and then click this button.
  • Page 47 Broadband ADSL Router User Guide Add/Edit Service This screen is displayed when the Add or Edit button on the Services screen is clicked. Data – Add/Edit Service Services If editing, this shows the current name of the Service. Name If adding a new service, this will be blank, and you should enter a suitable name.

  • Page 48: Options

    Options This screen allows advanced users to enter or change a number of settings. For normal opera- tion, there is no need to use this screen or change any settings. An example Options screen is shown below. Data - Options Screen Internet •...

  • Page 49: Schedule

    "Use this NTP Server" and enter the Server's IP Server address in the fields provided.. If this setting is not enabled, the default NTP Servers are used. This displays the current time on the TW100-BRM504. Current Time Figure 34: Default Schedule Screen...

  • Page 50: Virtual Servers

    Virtual Servers This feature, sometimes called Port Forwarding, allows you to make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because: • Your Server does not have a valid external IP Address. •...

  • Page 51: Connecting To The Virtual Servers

    Broadband ADSL Router User Guide Data - Virtual Servers Screen Servers This lists a number of common Server types. If the desired Server Servers type is not listed, you can create a Firewall Rule to achieve the same effect as the Virtual Server function. Properties Enable Use this to Enable or Disable support for this Server, as required.

  • Page 52: Chapter 7 Advanced Administration

    Server". This database is maintained automatically, but you can add and delete entries for PCs which use a Fixed (Static) IP Address. Config File Backup or restore the configuration file for the TW100-BRM504. This file contains all the configuration data. Logs View or clear all logs, set E-Mailing of log files and alerts.

  • Page 53: Pc Database

    By default, non-Server versions of Windows act as "DHCP Clients"; this setting is called "Obtain an IP Address automatically". • The TW100-BRM504 uses the "Hardware Address" to identify each PC, not the name or IP address. The "Hardware Address" can only change if you change the PC's network card or adapter.
  • Page 54 Data - PC Database Screen Known PCs This lists all current entries. Data displayed is name (IP Address) type. The "type" indicates whether the PC is connected to the LAN. Name If adding a new PC to the list, enter its name here. It is best if this matches the PC's "hostname".
  • Page 55 Figure 38: PC Database (Admin) Automatic - The PC is set to be a DHCP client (Windows: "Ob- tain an IP address automatically"). The TW100-BRM504 will allocate an IP address to this PC when requested to do so. The IP address could change, but normally won't.
  • Page 56 MAC Address Select the appropriate option • Automatic discovery - Select this to have the TW100-BRM504 contact the PC and find its MAC address. This is only possible if the PC is connected to the LAN and powered On. •...

  • Page 57: Config File

    You can restore a previously-downloaded configuration file to the TW100-BRM504, by uploading it to the TW100-BRM504. This screen also allows you to set the TW100-BRM504 back to its factory default configura- tion. Any existing settings will be deleted. An example Config File screen is shown below.

  • Page 58: Logs

    Since only a limited amount of log data can be stored in the TW100-BRM504, log data can also be E-mailed to your PC. Use the E-mail screen to configure this feature.
  • Page 59 Broadband ADSL Router User Guide Logs Include (Checkboxes) Syslog Disable Broadcast on LAN Send to this Syslog Server IP Address Use these checkboxes to determine which events are included in the log. Checking all options will increase the size of the log, so it is good practice to disable any events which are not really re- quired.

  • Page 60: E-Mail

    E-mail This screen allows you to E-mail Logs and Alerts. A sample screen is shown below. Data – E-mail Screen E-Mail Notification Check this box to enable this feature. If enabled, the E-mail address Turn E-mail information (below) must be provided. Notification on Send to this E- Enter the E-mail address the Log is to be sent to.
  • Page 61 Broadband ADSL Router User Guide E-mail Alerts You can choose to have alerts E-mailed to you, by checking the Send E-mail alerts desired checkboxes. The Broadband ADSL Router can send an immediately immediate alert when it detects a significant security incident such as •...

  • Page 62: Network Diagnostics

    Network Diagnostics This screen allows you to perform a "Ping" or a "DNS lookup". These activities can be useful in solving network problems. An example Network Diagnostics screen is shown below. Data - Network Diagnostics Screen Ping IP Address Enter the IP address you wish to ping. The IP address can be on your LAN, or on the Internet.

  • Page 63: Remote Administration

    Broadband ADSL Router User Guide Remote Administration If enabled, this feature allows you to manage the TW100-BRM504 via the Internet. Figure 43: Remote Administration Screen Data - Remote Administration Screen Remote Administration Enable Remote Check to allow administration/management via the Internet. (To Management connect, see below).
  • Page 64 To connect from a remote PC via the Internet 1. Ensure your Internet connection is established, and start your Web Browser. 2. In the "Address" bar, enter "HTTP://" followed by the Internet IP Address of the TW100- BRM504. If the port number is not 80, the port number is also required. (After the IP Ad- dress, enter ":"...

  • Page 65: Routing

    If you don't have other Routers or Gateways on your LAN, you can ignore the "Routing" page completely. • If the TW100-BRM504 is only acting as a Gateway for the local LAN segment, ignore the "Routing" page even if your LAN has other Routers. •...

  • Page 66: Static Routing

    It is essential that all IP packets for devices not on the local LAN be passed to the TW100- BRM504, so that they can be forwarded to the external LAN, WAN, or Internet. To achieve this, the local LAN must be configured to use the TW100-BRM504 as the Default Route or Default Gateway.
  • Page 67 Metric Other Routers on the Local LAN Other routers on the local LAN must use the TW100-BRM504's Local Router as the Default Route. The entries will be the same as the TW100-BRM504's local router, with the exception of the Gateway IP Address.
  • Page 68 Network Mask Gateway IP Address For Router B's Default Route Destination IP Address Network Mask Gateway IP Address 192.168.2.0 255.255.255.0 (Standard Class C) 192.168.0.100 0.0.0.0 0.0.0.0 192.168.0.1 (TW100-BRM504's IP Address) 0.0.0.0 0.0.0.0 192.168.1.80 (TW100-BRM504's local router) Appendix A - Troubleshooting...

  • Page 69: Upgrade Firmware

    Broadband ADSL Router User Guide Upgrade Firmware The firmware (software) in the TW100-BRM504 can be upgraded using your Web Browser. You must first download the upgrade file, then select Upgrade Firmware on the Administra- tion menu. You will see a screen like the following.

  • Page 70: Appendix A Troubleshooting

    This chapter covers some common problems that may be encountered while using the TW100- BRM504 and some possible solutions to them. If you follow the suggested steps and the TW100-BRM504 still does not function properly, contact your dealer for further advice. General Problems Problem 1: Can't connect to the TW100-BRM504 to configure it.
  • Page 71 Broadband ADSL Router User Guide Solution 2: The TW100-BRM504 processes the data passing through it, so it is not transparent. For incoming connections, you must use the Virtual Server or Firewall Rules to specify the PC which will receive the incoming traffic.

  • Page 72: Appendix B Specifications

    Appendix B Specifications Multi-Function TW100-BRM504 Model ADSL Interface Dimensions Operating Temperature Storage Temperature Network Protocol: Network Interface: LEDs Power Adapter TW100-BRM504 T1.413, G.DMT, G.lite, multi-mode 189mm(W) * 122mm(D) * 33mm(H) 0° C to 40° C -10° C to 70° C...

  • Page 73: Regulatory Approvals

    Broadband ADSL Router User Guide Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

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