Limited Warranty - TRENDnet TDM-C500 User Manual

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal use and service,
for the following lengths of time from the date of purchase.
TDM-C500– 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve
the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or
part to the customer. The repair/replacement unit's warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement products may be new or
reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their
return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer
contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the product by
any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by
any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the
product was subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and
providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a
Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate
warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service
must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid,
insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and
Canada are responsible for return shipping fees. Customers shipping from outside of the USA are
responsible for custom charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S OPTION, REPAIR OR
REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON
TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.
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