Troubleshooting - Motorola V690 Manual

Troubleshooting

Check these questions first if your phone does not seem to
work properly. If you need additional help, contact the
Motorola Customer Call Center at 1-800-331-6456 (USA)
or 1-800-461-4575 (Canada).
Question
Is your battery
charged?
Have you
installed a valid
SIM card?
Does the phone
have a signal?
Is the other party
unable to hear
you?
Answer
The battery level indicator should
have at least 1 segment showing.
If it does not, recharge your
battery (see page 21).
If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card (see
page 20).
The signal strength indicator
should have at least 1 segment
showing. If it does not, move to an
area with a stronger signal.
Your phone may be muted. If
necessary, press OPTIONS
to unmute the phone.
Unmute
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
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