User Guide
•
If you are trying to make a payment transaction using NFC technology and your BlackBerry® smartphone's backlight is off
or your smartphone is off, verify that your smartphone is set to allow NFC payment transactions when the backlight is off
or the smartphone is off.
•
If you are trying to make a payment transaction using NFC technology, verify that the Smart Tags application isn't running.
If the Smart Tags application is open, you can't make payment transactions using NFC technology.
Related information
Turn on or turn off NFC technology, 257
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NFC technology