Belkin F5D9230-4 User Manual page 102

Troubleshooting
Problem:
I can't connect to the Internet wirelessly, but my network
name is listed.
Solution:
If the name of your network is listed in the "Available Networks" list,
please follow the steps below to connect wirelessly:
1.
Click on the correct network name in the "Available
Networks" list.
2.
If the network has security (encryption) enabled, you will need to
enter the network key. For more information regarding security,
see the section entitled: "Setting WEP Encryption".
3.
Within a few seconds, the tray icon in the lower left-hand
corner of your screen should turn green, indication a successful
connection to the network.
Problem:
I can't connect to the Internet wirelessly, and my network name is
not listed.
Solution:
If the correct network name is not listed under "Available
Networks" in the wireless utility, please attempt the following
troubleshooting steps:
1.
Temporarily move computer, if possible, five to 10 feet from the
Router. Close the wireless utility, and reopen it. If the correct
network name now appears under "Available Networks", you
may have a range or interference problem. Please see the
suggestions discussed in the section titled "Placement of your
Wireless G Plus MIMO Router" on page 2 of this User Manual.
2.
Using a computer that is connected to the Router via a network
cable (as opposed to wirelessly), ensure that "Broadcast SSID"
is enabled. This setting is found on the Router's wireless
"Channel and SSID" configuration page.
If you are still unable to access the Internet after completing
these steps, please contact Belkin Technical Support.
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