Barnes & Noble nook User Manual page 23

• When asked to do so by Customer Service
To perform a hard reset:
1 Get a clock or watch that shows seconds.
2 Press and hold the power button of your
3 Press and release the power button to turn on your
If you remove the battery and leave it out for 10 seconds, put it back in, and then turn on your
, your also performs a hard reset.
NOOK NOOK
NOOK User Guide
for 20 seconds, then release the power button.
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.
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Power and Charging 23