Troubleshooting and support
If...
Nothing happens
when a memory card
or USB device is
connected.
Learning more about your frame
www.kodakpulse.com
www.kodak.com/go/pulseframe
www.kodak.com/go/pulseframesupport
26
Try one or more of the following
Insert a certified SD, SDHC, MMC, XD, or MS card, with images,
into the upper designated card slot, then push to seat it (see
page
12).
Insert a certified MS Duo or MS PRO Duo card, with images, into
the lower designated card slot only, then push to seat it (see
page
12).
NOTE: Do not insert an MS Duo or MS PRO Duo card in the top slot. It may be
difficult to remove.
Make sure the USB device is connected securely (see
Make sure the file format of your pictures is supported (see
page
27).
NOTE: Pictures may take a longer time to display when the files are large or
when using a large capacity memory card or other connected device.
Activate your frame
Change advanced settings
Manage your account
View Help
Learn more about your frame
Interactive tutorials
Frequently asked questions
Downloads
Product registration
www.kodak.com/go/support
page
12).