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Getting help
Status
You cannot take a
picture
Memory card not
recognized or camera
freezes with card
Cannot find the
desired picture/video
Computer/connectivity problems
Status
Pictures do not
transfer to computer
Slide Show does not
run on an external
video device
Computer does not
communicate with
the camera
40
Solution
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (see
■
Insert new or charged batteries (see
■
Memory is full. Transfer pictures to the computer (see
delete pictures (see
■
Card may be corrupted. Format the card in the camera
page
29).
■
Use another memory card. Only SD or SDHC Cards are supported.
■
To view pictures on a card or in internal memory,
Solution
■
See Help in EASYSHARE Software.
■
Adjust the camera Video Out setting to NTSC or PAL
page
29).
■
Make sure the external device settings are correct. (See the
device's user's guide).
■
Make sure the batteries are charged and installed correctly (see
page
2).
■
Turn on the camera.
■
Make sure the USB cable model U-8 is connected to the camera
and the computer (see
■
Make sure EASYSHARE Software is installed (see
page
page
15), or insert another card.
page
31).
www.kodak.com/go/support
page
5).
2).
page
31),
(see
see page
14.
(see
page
30).
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