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Troubleshooting
PROBLEM
If the HDMI output is set to a
resolution your TV cannot
support (for example, 1080p),
you may not see a picture on
your TV
Forgot password
If you experience other problems
The picture is noisy or distorted
No HDMI output
Abnormal HDMI output screen
Press the
button (in front panel) for more than 5 seconds with
no disc inside. All settings will revert to the factory settings.
Press the
button (in front panel) for more than 5 seconds with
no disc inside. All settings including the password will revert to the
factory settings. Don't use this unless absolutely necessary.
Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and
follow the procedure once again.
Make sure that the disc is not dirty or scratched.
Clean the disc.
Check the connection between the TV and the HDMI jack of the
Blu-ray disc player.
Check if your TV supports 480p/720p/1080i/1080p HDMI input
resolution.
If random noise appears on the screen, it means that TV does not
support HDCP (High-bandwidth Digital Content Protection).
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SOLUTION
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