Troubleshooting - JVC Everio GZ-HD620 AS Basic User's Manual

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Troubleshooting

Before requesting service, consult the following chart or the "Troubleshooting" section in
the Detailed User Guide.
If the solutions indicated in the chart do not solve the problem, consult your nearest JVC
dealer or JVC service center for instructions. Refer also to the FAQ of new products on
JVC's website.
Refer also to the Q&A information of new products on JVC's website (http://
www.jvc.com).
This unit is a microcomputer-controlled device. Electrostatic discharge, external noise
and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In
such a case, reset this unit.
Reset this unit when it does not function properly or when "...
Error" appears on the screen.
① Turn off the power. (Close the LCD monitor.)
② Remove the AC adapter and battery pack from this unit, reattach them, and
turn on the power again.
Troubleshooting
Trouble
POWER/CHARGE lamp
starts blinking when the
monitor is closed.
Recording/snapshot
cannot be performed.
Recording stops by itself.
For more information, refer to the Detailed User Guide
20
http://manual.jvc.co.jp/index.html/
Action
The battery pack is being charged.
Check the A / B mode.
Set to the recording mode with the L
button.
Turn off this unit, wait for a while, and
turn it on again. (This unit stops
automatically to protect the HDD when
the temperature rises.)
Move this unit away from loud or shaky
places.
Insert a commercially available
microSD card, and set "REC MEDIA
FOR VIDEO" and "REC MEDIA FOR
IMAGE" in the media settings menu to
"SD". (There may be a malfunction
with the HDD.)
Recording stops automatically after 12
hours of non-stop recording.
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