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Troubleshooting
18 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord or the appliance power cable of this appliance is damaged,
▶
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault
Appliance door will
not open or cannot be
opened easily.
E:12 lights up.
E:14 lights up.
E:15 lights up.
E:16 lights up.
E:18 or indicator for
water supply lights up.
1
Depending on the appliance specifications
Cause and troubleshooting
Childproof lock is activated.
Open the appliance door. → Page 38
▶
Appliance has detected calcified heating element.
Descale the appliance.
1.
Operate the appliance with the water softening
2.
1
system.
Water protection system is activated.
Turn off the water tap.
1.
Call Customer Service → Page 61.
2.
Water protection system is activated.
Turn off the water tap.
1.
Call Customer Service → Page 61.
2.
Water is continuously running into the appliance.
Turn off the water tap.
1.
Call Customer Service → Page 61.
2.
Supply hose is kinked.
Install the supply hose without kinks.
▶
Water tap is turned off.
Turn on the water tap.
▶
Water tap is jammed or furred up.
Turn on the water tap.
▶
Troubleshooting en
47
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