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IMPORTANT!
WASH FILTER
Wash your filter with cold water regularly or as required.
Register for a filter wash reminder by email (Australia only);
customercare@dyson.com.au
Dyson Customer Care
If you have a query about your Dyson vacuum cleaner, call the
Dyson Customer Care Helpline with your serial number and
details of where and when you bought your Dyson vacuum
cleaner, or contact us via the Dyson website. Your serial number
can be found on the main body of the Dyson vacuum cleaner,
behind the filter.
AU Dyson Customer Care
customercare@dyson.com.au
1800 239 766
Dyson Appliances (Aust) Pty Ltd.,
PO Box 2835,
Taren Point, NSW 2229,
Australia
www.dyson.com.au
NZ Dyson Customer Care
dyson@averyrobinson.co.nz
0800 397 667
Avery Robinson Ltd.,
Unit F, 151D Marua Road,
Ellerslie, Auckland 1051,
New Zealand
www.dyson.co.nz
SG Dyson Customer Care
singapore@dyson.com
7000 435 7546
Service @ Home Pte Limited,
2 Leng Kee Road, #04-09A Thye Hong Centre,
Singapore 159086
www.dyson.com.sg
ID Dyson Customer Care
service@higienis.com
021 707 39766
PT. Higienis Indonesia
Permata Plaza Top Floor TF-04,
JI, M. H. Thamrin Kav. 57,
Jakarta 10350
Indonesia
www.dyson.co.id
JN.38610 PN.20432-07-01 28.03.11
www.dyson.com
QUESTIONNAIRE
Please take a few moments to answer our questions.
They will help us develop new products for the future.
1
This handstick vacuum cleaner is...
My first handstick vacuum cleaner
A replacement handstick vacuum cleaner
An additional handstick vacuum cleaner
2
Which brand of handstick vacuum cleaner are you replacing or
adding to?
Dyson
Vax
Electrolux
Breville
Black and Decker
Other, please specify
3
Why did you choose to buy a Dyson handstick vacuum cleaner?
(Please rank in order, 1-5, 1 being the most important).
Dyson reputation
Good for pet hair pick-up
No loss of suction
Features
Price/special offer
Store staff recommendation
Picks up more dust than others
Friend/family recommendation
Other
4
Where did you first hear about the Dyson handstick
vacuum cleaner?
From friends and family
Saw it on the internet
From a TV/magazine advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
5
Where did you look for additional information?
Brand website
Online reviews and forums
Retail staff opinion
Retail catalogue
Didn't do any additional research
6
Do you own other Dyson products?
Vacuum cleaner
Handheld
Fan
No
THANK YOU FOR YOUR TIME
7
What is your average household income?
Less than $45,000
Between $45,000-$74,000
Between $75,000-$100,000
Over $100,000
8
Do you have any household pets?
Dog
Cat
No
Other, please specify
9
Does anyone in your household suffer from any of the following?
Asthma
Allergies
No
10 To which age group do you belong?
16-24
45-54
25-34
55-64
35-44
65+
11 Would you recommend a Dyson handstick vacuum cleaner to
your family?
Yes
No
12 Do you have children?
Pre-school
Aged 5 - 17 years
Aged +17 years
Children no longer at home
Pregnant
No children
13 Which best describes your house?
(Tick one from each column).
Own house
Up to 2 beds
Rented house
3-4 beds
Own apartment/villa
More than 4 beds
Rented apartment/villa
Live with parents
Share accommodation
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