Intel SYSTEM 310 Configuration Manual page 9

If you are returning a product because of damage sustained during shipment
or if the product is out of warranty, a purchase order is required before Intel
can initiate repair.
Use the original factory packaging material in preparing a product for
shipment to the repair center. If that material is not available, ensure the
product is adequately protected by wrapping it in cushioning material before
enclosing it in a heavy-duty corrugated shipping carton. ll cartons should be
labeled "FR GILE" to ensure careful handling. If a printed circuit board is
being returned, a material such as ir Cap TH-240, manufactured by the
Sealed ir Corporation of Hawthorne, New Jersey, should be used to give
adequate cushioning.
ddress and ship only to the address specified by Intel Product Service
Marketing dministration group personnel.