Customer Service - Bosch FLEXIDOME corner 7100i IR Installation Manual

20 en | Troubleshooting
–
–
Notice!
i
The ping command only works when ping response is not disabled in the device.
6.3

Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or go
directly to Bosch Security Systems Customer Service.
The version numbers of the internal firmware can be viewed on a service page. Please note
this information before contacting Customer Service.
1.
2.
2023-10 | 01 |
The device is not properly connected to the network. Check the cable connections in
this case.
The device is not correctly integrated into the network. Check the IP address, subnet
mask, and gateway address.
In the address bar of your browser, after the unit IP address, enter: /version
for example: 192.168.0.80/version
Write down the information or print out the page.
Installation Manual
FLEXIDOME corner 7100i IR
Bosch Security Systems