Tektronix Phaser 550 User Manual
  1. Manuals
  2. Brands
  3. Tektronix Manuals
  4. Printer
  5. Phaser 550
  6. User manual
Tektronix Phaser 550 User Manual

Tektronix Phaser 550 User Manual

Color printer
Hide thumbs Also See for Phaser 550:
Table of Contents

Advertisement

Quick Links

Download this manual

User Manual

®
Phaser
550
Color Printer
First printing February 1996
070-9317-01

Advertisement

Table of Contents
loading

Related Manuals for Tektronix Phaser 550

Summary of Contents for Tektronix Phaser 550

  • Page 1: User Manual

    User Manual ® Phaser Color Printer First printing February 1996 070-9317-01...
  • Page 2 Other marks are trademarks or registered trademarks of the companies with which they are associated. ¨ PANTONE Colors generated by the Phaser 550 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.
  • Page 3 SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES. * Customer Replaceable Components in the Phaser 550 are fuser, imaging unit, transfer kit (transfer roller and waste bin) and toner cartridges.

  • Page 4: Users Safety Summary

    Users safety summary CAUTION Conditions that can result in damage to the product. Terms in manual: WARNING Conditions that can result in personal injury or loss of life. Do not apply more than 250 volts RMS between the supply conductors or between either supply Power source: conductor and ground.
  • Page 5 This product is certiÞed under IEC 825 as a Class 1 Laser Product: For your protection, do not defeat any interlocks. WARNING: This product utilizes a laser. Use of control or adjustments or performance of procedures other CAUTION: than those speciÞed herein may result in hazardous radiation exposure. Do not open covers and do not repair yourself.
  • Page 6 OM APPARATEN ANVANDS P• ANNAT S€TT €N I DENNA BRUKSANVISNING VARNING! SPECIFICERATS, KAN ANV€NDAREN UTS€TTAS FOR OSYNLIG LASERSTR•LING, SOM …VERSKRIDER GR€NSEN FOR LASERKLASS 1. Tekniska specifikationer för lasern Uteffekt: Våglångd: Effektgrad för stråining: Kontinuerlig Apparaten skall anslutas till jordat uttag nŠr den ansluts till ett NŠtverk. This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Information...

  • Page 7: Table Of Contents

    PhaserShareª network and serial connections 2-23 SCSI connections 2-23 Turning on the printer 2-24 What happens at power-up 2-25 When the printer is ready for operation 2-25 Selecting a language for the front panel 2-26 Making a demonstration print 2-27 Installing the printerÕs software 2-28...
  • Page 8 Macintosh software 2-40 Using the installer to load software 2-42 LaserWriter 8.x setup 2-43 Phaser 550 GX driver 2-46 Workstation users 2-47 What next? 2-48 Printing Which platform? 3-1 Printing from Windows 95 3-2 Printing from Windows 3.1 and Windows NT 3-3...
  • Page 9 Fonts 3-30 Resident typefaces (PostScript) 3-30 Resident typefaces (PCL5) 3-32 Downloading fonts 3-32 Installing Macintosh screen fonts 3-32 Printer languages: PostScript, HP-GL, PCL5 3-33 Printing hints 3-34 Application hints 3-34 Tektronix supplies and software 3-34 Getting the best results 3-35...
  • Page 10 If you need help 6-1 Customer Support Hotline 6-1 Printer service 6-1 The Tektronix Bulletin Board Service 6-2 Online services 6-2 Using the automated fax systems 6-4 Symptoms and solutions 6-7 Diagnostic tools 6-7 Maintaining print quality 6-8 Phaser 550 Color Printer...
  • Page 11 Printer doesnÕt appear in the Chooser (Macintosh) 6-22 Power indicator blinks and stops, but the file does not print 6-22 Printer will not power up to Ready 6-22 Print job does not finish (the printer times out) 6-23 Error indicator is blinking 6-23 Media problems 6-24...
  • Page 12 Phaser Copystation accessory B-3 Lower Tray Assembly B-3 PhaserPrint B-4 PhaserSym B-4 Adding a hard disk for font storage B-5 Compatible hard disks B-5 Requirements for adding a hard disk B-5 Connecting one disk B-7 Connecting multiple disks B-8 Phaser 550 Color Printer...
  • Page 13 Moving Your Printer Repacking your printer C-1 Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards D-1 Declaration of conformity (for 220-230 VAC equipment) D-2 FCC Class B device (for 100-120 VAC equipment) D-3 Material Safety Data Sheets D-4 MSDS for toner D-5...
  • Page 15 1.5 ppm color and 7 ppm monochrome, at 600 dpi. Presentation Mode Nearly 4 ppm full color, 14 ppm monochrome, at 600 x 1200 dpi. * Optional conÞguration required. ¨ 550 Color Printer provides fast, high-quality color printing on User Manual...
  • Page 16 Introduction Workgroup efficient High-capacity, easy-to-replace components minimize user intervention. Fast throughput and automatic tray switching make the Phaser 550 an excellent central resource for large or small workgroups. Color calibration A front panel control allows you to adjust individual toner densities.
  • Page 17 TCP/IP. Refer to PhaserShare Status Software User Manual for complete details. Font capacity The Phaser 550 Color Printer has 17 resident PostScript fonts in the standard conÞguration, upgradable to 39 fonts with the extended features option. Additionally, it accepts Adobe Type 1, Type 3, and TrueType downloadable fonts as well as a variety of user-deÞned...

  • Page 18: Introduction

    To order supplies such as paper, transparencies, color toner cartridges, a fuser, or an imaging unit, refer to Chapter 5 of this manual or the supplies information sheet that is shipped with the printer; and contact your local reseller or, in the United States, call Tektronix at 1-800-835-6100 .

  • Page 19: Getting Set Up

    Chapter Getting Set Up At a glance Installation of your Phaser 550 Color Printer involves these tasks: Setting up the printer Putting all the pieces together: unpacking the printer and accessories, installing the optional Lower Tray Assembly or the optional Phaser Copystation, loading the media tray(s), and installing the fuser, imaging unit, and toner cartridges.

  • Page 20: Setting Up The Printer

    Setting up the printer What you get with your printer The printer and its accessories are shipped in two boxes. If you ordered an optional Lower Tray Assembly or Phaser Copystation, each is shipped separately. Printer box The following items are shipped in the printer box:...
  • Page 21 Printer box Standard accessories box 9317-02 User Manual Getting Set Up 9317-01...

  • Page 22: Optional Accessories

    Optional accessories Lower Tray Assembly, paper tray and transparency tray Phaser Copystation Phaser 550 Color Printer e t t A / L 9008-63...

  • Page 23: Registering Your Printer

    (U.S. or international versions). Fill out the card and mail it. By registering your printer with Tektronix, you are validating the product warranty and ensuring that you will be sent information about upgrades, service, and accessories as it becomes available.

  • Page 24: Installing The Optional Lower Tray Assembly

    Installing the optional Lower Tray Assembly An optional Lower Tray Assembly is available with the Phaser 550 (allowing you to print from three trays). Follow these steps to install it. Warning Place the Lower Tray Assembly on a solid table or cart you have selected for your printer.
  • Page 25 Getting Set Up 9008-02 User Manual...

  • Page 26: Installing The Toner Cartridges

    Installing the toner cartridges Note Open the printerÕs right side door to install the toner cartridges. Note Remove the toner cartridge from its packaging. Save all packing material in case you need to return the cartridge for repair or replacement.
  • Page 27 Insert the toner cartridge in the slot labeled for its color. Repeat Steps Ð for each toner cartridge. From top to bottom, the order of the color toner cartridges is Black, Yellow, Magenta, Cyan. l l o Getting Set Up B la ll o l l o...

  • Page 28: Installing The Fuser

    Save all packing material in case you need to return the fuser for repair or replacement. Caution 2-10 Phaser 550 Color Printer After factory testing, a small amount of residual oil may be absorbed by the fuser’s protective wrapping paper; this does not affect operation.
  • Page 29 Slide the fuser into the printer. Lock the fuser by turning the small blue screw clockwise several turns. Close the right side door. Getting Set Up 9008-04 9008-05 2-11 User Manual...

  • Page 30: Installing The Imaging Unit

    Installing the imaging unit Open the printerÕs front door to install the imaging unit. Caution Caution 2-12 Phaser 550 Color Printer Make sure that the right side door is closed to minimize light exposure; the imaging unit is extremely light-sensitive.
  • Page 31 Remove the imaging unit from its box and plastic bag, but leave the protective plastic sheet on until immediately before you insert the unit into the printer. Caution The imaging unit is extremely light-sensitive; make sure that it is not exposed to light for more than 45 seconds or it may damage the unit.
  • Page 32 (right side) or the underside. Insert the imaging unit into the printer, holding it by the blue handles. Release the left handle and slide the unit in until it stops.
  • Page 33 Turn the center blue knob clockwise to insert the imaging unit completely and to lock it. The lock icon should align with the triangle. Close the printerÕs front door. Getting Set Up 2-15 User Manual...

  • Page 34: Installing The Output Tray

    Installing the output tray Insert one side of the plastic output tray into the opening on the printer. Press the opposite side to insert it into its opening on the printer. 2-16 Phaser 550 Color Printer 9008-12...

  • Page 35: Adding Paper Or Transparencies

    If you have the Lower Tray Assembly installed and you wish to use the automatic tray-switching feature (for example, for a large print job), make sure that all trays in the printer at any one time are the same media type and size.
  • Page 36 Þlm. Use the label on the inside of the tray as a reference for the proper amount of media. 2-18 Phaser 550 Color Printer To keep your printer in good working order, always use clean, unused media. 9014-36 9008-14...
  • Page 37 If you have a single media tray Slide the paper tray completely into the slot. If you have a Lower Tray Assembly Install a media tray into each of the three slots. Note A paper tray can be installed in any of the three tray slots , and );...

  • Page 38: Connecting The Printer

    Connecting the printer Printer ports The printer is shipped standard with a bi-directional parallel port and a SCSI port for interfacing to the optional Phaser Copystation, or an external hard disk for font storage. In addition, the printer can be conÞgured with optional networking and serial ports.
  • Page 39 The PhaserShare Network Cards and Software System Administrator User Manual contains all the information necessary for conÞguring and using the optional connections. Parallel SCSI Note See “Supplies and accessories” on page 5-2 about ordering cables for connecting the printer. Getting Set Up 9317-07 2-21 User Manual...

  • Page 40: Parallel Connection

    The printer supports a standard (uni-directional) parallel port. The parallel port can also be set for bi-directional communications. Refer to the Phaser 550 Drivers and Utilities Printing Reference for instructions on changing parallel communications. For information on cables and adapters, refer to page 5-4 in this manual.

  • Page 41: Phasershareª Network And Serial Connections

    PhaserShare™ network and serial connections To obtain serial or network connections, one of the optional PhaserShareª cards must be installed in the printer. A PhaserShare card can be purchased initially with the printer or later as a separate upgrade kit. If purchased initially, you will Þnd the network manuals, PhaserShare Network Cards and...

  • Page 42: Turning On The Printer

    After you have connected all the interface cables, you are ready to connect the power cord and turn on the printer. Caution Plug the power cord into the printer and into a grounded outlet. Turn on the power to any peripherals you have connected (i.e., a font disk or Phaser Copystation).

  • Page 43: What Happens At Power-Up

    Þle provided on the drivers and utilities diskettes (or CD-ROM) included with your printer. Refer to ÒEnabling and disabling the startup pageÓ on page A-5 and the Phaser 550 Drivers and Utilities Printing Reference for details on using the utility Þle.

  • Page 44: Selecting A Language For The Front Panel

    Messages that appear in the front panel window are in English. To change the language to French, German, Spanish, Italian, or Japanese, follow these steps. When the printer is on and the Ready message appears, press the Menu button. You see this message: Pressing the left arrow button (<---) scrolls backward through the selections;...

  • Page 45: Making A Demonstration Print

    Making a demonstration print You can print a demonstration page to check that your printer is set up and operating correctly. When the printer is on and the Ready message appears, press the Menu button. You see this message: Press the Menu button. You see this message: Using the left (<---) or right (--->) arrow buttons, scroll through...

  • Page 46: Installing The Printerõs Software

    For complete details on the contents of the CD-ROM and diskettes and how to use them, refer to the Phaser 550 Drivers and Utilities Printing Reference, which is shipped with the printer. The following topics discuss installing software on a PC, Macintosh, and workstation.

  • Page 47: Pc: Software For Microsoft Windows 95

    Windows 95 printer driver (not the Windows 3.1 printer driver, which may cause printing problems in Windows 95). Follow these steps: Remove the Windows 3.1 driver (if applicable) from your PC. For instructions, refer to the Phaser 550 Drivers and Utilities Printing Reference. Caution If you installed a Tektronix Windows 3.1 printer driver in...
  • Page 48 Phaser 550 Color Printer Select Tektronix Phaser 550 if you have the standard conÞguration of the printer. Select Tektronix Phaser 550 with 1200 dpi if you have the printerÕs extended features option. If you are not sure whether your printer has the standard configuration or the extended features option, print the startup...
  • Page 49 If your printer is set up correctly, and you clicked Yes in Step test page prints showing the Windows 95 logo and information about your printer. Your Phaser 550 printer should be added to the Printers window. Getting Set Up . The software you need is installed.

  • Page 50: Pc: Software For Microsoft Windows 3.1

    The following procedure automatically installs the Adobe PS3 printer driver and PostScript printer description Þles (PPDs) required by some applications. The Adobe PS3 driver works faster and more efÞciently with the Adobe PostScript interpreter inside your Phaser 550 than other drivers, especially if you are using TrueType fonts. Note Make sure that Windows 3.1 is running on your PC.
  • Page 51 Install: Select Tektronix Phaser 550 if you have the standard conÞguration of the printer. Select Tektronix Phaser 550 with 1200 dpi if you have the printerÕs extended features option. Note If you are not sure whether your printer has the standard configuration or the extended features option, print the startup...
  • Page 52 Click Close in the Install PostScript Printer from PPD dialog box. At the message, click From the Control Panel, double-click Printers. In the Printers dialog box, select the Tektronix Phaser 550 printer you just installed, then click Connect. In the Connect dialog box, select the port the printer is connected...

  • Page 53: Pc: Updating The Driver Software For Windows Nt

    PC: Updating the driver software for Windows NT If you are using Microsoft Windows NT, follow these instructions to update the printer driver that enables you to print to a Phaser 550. This update procedure provides printer page size information for Windows NT applications.
  • Page 54 Note From the Main window, double-click on the Print Manager icon. If you already have a PostScript printer driver installed, go on to Step Note 2-36 Phaser 550 Color Printer If you are not sure whether your printer has the standard configuration or the extended features option, print the startup...
  • Page 55 Select Tektronix Phaser 550 if you have the standard conÞguration of the printer. Select Tektronix Phaser 550 with 1200 dpi if you have the printerÕs extended features option. Note If you are not sure whether your printer has the standard configuration or the extended features option, print the startup...
  • Page 56 When you are prompted for the location of the PSCRPTUI.DLL Þle and the PSCRIPT.DLL Þle, click Ignore. (These Þles were installed in Step When the Create Printer dialog box appears, Þll in the other Þelds as desired, then click appears.

  • Page 57: Pc: Dos And Setting Up Ports

    Check the list of supported printers in your DOS application for support of a Phaser 550 printer. If the list does not include this printer, check to see if other Tektronix Phaser series printers are listed and choose one of those.

  • Page 58: Macintosh Software

    Macintosh software Note The Phaser 550 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your Macintosh hard disk. You can select a standard installation or select individual items. Standard printer software installs Phaser 550 Utilities, Samplers, PPD Þles for drivers and applications, ColorSync ProÞles, and the...
  • Page 59 PDF file for QuarkXPress (Phaser 550.PDF PostScript printer description Þle for use with QuarkXPress). Phaser 550 GX printer driver (printer driver for use with QuickDraw GX and System Software 7.5). The Phaser 550 Drivers and Utilities Printing Reference provides detailed software installation procedures and complete information on using the software with your printer.

  • Page 60: Using The Installer To Load Software

    Select one of the standard options or select individual options; shift-click to select more than one item. Then click Install. If you select the Standard button, the Install Phaser 550 software dialog box appears. Click Install to load the Standard printer software.

  • Page 61: Laserwriter 8.X Setup

    The LaserWriter 8.x driver uses printer-speciÞc PPDs (PostScript Printer Description Þles) for information on a printerÕs page sizes, printing options, and media type options. To use the LaserWriter 8.x driver with a Phaser 550 printer, do the following steps depending on the version of the driver you are using.
  • Page 62 Click the Chooser’s close box. 2-44 Phaser 550 Color Printer Use the TK550171.PPD Þle with the standard version of the printer. Use the TK550391.PPD Þle with the extended features conÞguration of the printer. If you are not sure whether your printer has the standard configuration or the extended features option, print the startup...
  • Page 63 Follow the instructions in ÒInstalling the printerÕs softwareÓ on page 2-28 to install the PPD printer description Þles. Select one of the standard options to automatically install all of the printerÕs software, or select the PPD files for drivers and applications option.

  • Page 64: Phaser 550 Gx Driver

    If you are using Apple Macintosh QuickDraw GX and System Software 7.5, use the Phaser 550 GX driver to print to the Phaser 550 printer. For details on installing and using the GX driver, refer to the Phaser 550 Drivers and Utilities Printing Reference.

  • Page 65: Workstation Users

    Access the Tektronix World Wide Web server on the Internet: Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ßoppy diskette. Refer to the Phaser 550 Drivers and Utilities Printing Reference for information on mounting PC diskettes.

  • Page 66: What Next

    For detailed information on printing options, refer to the Phaser 550 Drivers and Utilities Printing Reference. To install a hard disk for font storage, turn to ÒAdding a hard disk for font storageÓ on page B-5.

  • Page 67: Printing

    Þrst have installed the printer software, as described in Chapter 2. This chapter describes the basic print features available; for complete information on using the features, refer to the Phaser 550 Drivers and Utilities Printing Reference. User Manual...

  • Page 68: Printing From Windows 95

    Paper tab controls Paper size and Paper source selections. For information on print features, see ÒSelecting print featuresÓ on page 3-9. Refer to the Phaser 550 Drivers and Utilities Printing Reference for detailed information. Phaser 550 Color Printer...

  • Page 69: Printing From Windows 3.1 And Windows Nt

    Features tab controls resolution, color correction modes, and installable options). For information on print features, see ÒSelecting print featuresÓ on page 3-9. Refer to the Phaser 550 Drivers and Utilities Printing Reference for detailed information. Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer.

  • Page 70: Printing From A Pc: Dos

    Note Send a Þle to the printer from your software application. Refer to the application softwareÕs user manual for details. For details on driver options, refer to the Phaser 550 Drivers and Utilities Printing Reference. Phaser 550 Color Printer Generic PostScript printer drivers do not have information about your Phaser 550, for example, its page sizes and image area size.

  • Page 71: Printing From A Unix Or Vms Workstation

    PostScript Þles and raster Þles in these formats: Sun Raster Format (SRF), xwd, and SGI RGB. If you ordered your printer with an Ethernet or Token Ring interface, a demonstration copy of PhaserPrint is provided on a compact disk (CD-ROM). If you did not receive a demonstration copy but would like one, or if you would like to purchase PhaserPrint, contact your dealer, local Tektronix ofÞce, or in the United States and Canada, call 1-800-835-6100.
  • Page 72 3.5-inch disk drives provide a device driver that allows you to mount a PC ßoppy diskette. If you donÕt have the means of transferring utility Þles to control printer features from the PC diskette or CD-ROM, you can download utilities and Þles from the Tektronix ftp server, the Tektronix Bulletin Board Service (BBS),...

  • Page 73: Printing From A Macintosh

    Printing from a Macintosh requires that an optional PhaserShare card be installed in the printer. If you are using the Phaser 550 GX driver to print a file, refer to the Phaser 550 Drivers and Utilities Printing Reference for complete information on installing and printing from the driver.

  • Page 74: Printing From Specific Applications

    Printing Printing from specific applications Refer to the Phaser 550 Drivers and Utilities Printing Reference for some application-speciÞc information. You can also get tips on printing from speciÞc applications (such as QuarkXPress and PageMaker) by contacting HAL or EuroHAL, the Tektronix automated information systems.

  • Page 75: Selecting Print Features

    Print selections that are made using a supported printer driver override the settings on the printerÕs front panel. Refer to the Phaser 550 Drivers and Utilities Printing Reference for details on selecting print features in the driver. From the printer’s front panel Settings you make on the front panel are only used when printing from a non-supported driver.

  • Page 76: Print-Quality Modes

    Standard mode. 3-10 Phaser 550 Color Printer Produces the fastest full-color output at 600 x 600 dpi, nearly The default setting, at 600 x 600 dpi. This is the best This mode produces high quality color prints at 1200 x 600 dpi.

  • Page 77: Selecting Print-Quality Modes From The Front Panel

    Use the following steps to change the print-quality mode through the printerÕs front panel menu. When the printer is on and the Ready message appears, press the Menu button. The printer displays the Þrst selection in the menu: Help Pages <---...

  • Page 78: Color Correction

    This may include a custom download color correction. If your printer is on a network and you have changed the front panel settings, make sure that you tell other users on the network. The printer settings affect all prints made with non-Tektronix drivers.

  • Page 79: Selecting Tekcolor Corrections From The Front Panel

    Return to the top level of the menu by pressing the until the printer displays the Ready message. For a complete list of the front panel settings, see Chapter 7. For more detailed information on color correction, refer to the Phaser 550 Drivers and Utilities Printing Reference. Printing...

  • Page 80: Controlling Color Density

    Controlling color density The printerÕs front panel provides an interface to adjust the density of the toner applied to the media. This feature compensates for the changes in density that can occur as toner cartridges or the imaging unit age. Follow these steps to adjust the color density: Press the Menu button on the front panel.
  • Page 81 Place the Color Calibration Page on at least 2 sheets of clean white paper in a well-lighted area. Align the hole in the cyan color density sample on the Phaser 550 Quick Reference Card over the cyan column on the Color Calibration Page.
  • Page 82 When you Þnish adjusting the colors, press the the front panel displays Ready. 3-16 Phaser 550 Color Printer The dashed line enclosure reßects the changes you made to the settings. In this example, the density for each color is set to a different value.
  • Page 83 The following table shows the selections available in the Calibrate Colors menu, along with a brief explanation of each function. Calibrate Colors menu selections Menu item* Adjust light/dark <---- ----> Menu Lighter/Darker:+0 <---- ----> Adjust each color <---- ----> Menu Color Calibration Page <---- ---->...

  • Page 84: Using Color Sampler Charts

    Printing Using color sampler charts The Phaser 550 CD-ROM and diskettes contain color sampler charts for the following color methods: CMYK Cyan, magenta, yellow, and black Red, green, and blue Hue, saturation, and brightness ® PANTONE Colors The charts consist of colored rectangles and coordinate values. Print the appropriate chart for your application, and use the coordinate values (numbers printed beneath each color) to select colors within an application.

  • Page 85: Quick Collate

    A-8 for detailed information on how this option handles collating multiple copies and on the memory requirements for the best performance. Refer to the Phaser 550 Drivers and Utilities Printing Reference for detailed information on selecting and using the Quick Collate option.

  • Page 86: All About Media

    (16-32 lb.) paper with manual feed. Feeding media through the printer twice or printing on both sides of the media can reduce the life of the printerÕs paper path components and consumables and may require frequent cleaning of the paper path components.

  • Page 87: Margins And Print Area

    Margins and print area When the printer places an image on media, the image (print area) is a bit smaller than the media size. You may need to adjust the page margins in your application software to match the print area.

  • Page 88: Media Trays

    If you have the Lower Tray Assembly installed and you wish to use the automatic tray-switching feature (for example, when running a large job), make sure that all trays in the printer at any one time are the same media type and size.

  • Page 89: Selecting A Media Tray By Location Or Media Type

    Assembly installed. Upper, Middle and Lower selections All of the selections are available in the printer driver and front panel. In addition, you can also select the Upper, Middle, or Lower tray by using a PostScript utility Þle (provided on the printerÕs CD-ROM and utility diskettes).

  • Page 90: Paper Or Transparency

    ßushes the job (the default timeout is 60 seconds). For more information on the front panel, see ÒFront panelÓ on page 7-1. For detailed information on the printer drivers, refer to the Phaser 550 Drivers and Utilities Printing Reference. Note...

  • Page 91: Image Orientation

    Image orientation Orientation refers to how the image appears on a print. You specify the image orientation through your software application or printer driver. Portrait Landscape User Manual Printing 8344-42A 3-25...

  • Page 92: Using Manual Feed

    Use manual feed for printing on a media other than what is installed in the media tray. When the printer senses media in the manual feed tray, it picks that media. You can also select manual feed in the front panel;...

  • Page 93: Insert The Paper

    Insert the paper Adjust the guides to the width of the paper. Insert a piece of paper until it stops. Wait 5 seconds after the Þrst sheet enters the printer before inserting a second sheet. Printing 9008-61 3-27 User Manual...

  • Page 94: Insert The Transparency

    Place the transparency in the manual feed tray with the printable side up: the end that is notched enters the printer Þrst with the notched corner closest to the front of the printer. Insert the transparency until it stops.

  • Page 95: Making Transparencies

    (the notched end is placed closest to the load level label inside the transparency tray). When using manual feed ( into the printer Þrst, with the notched corner closest to the front of the printer. Note ), insert the side with the notched end...

  • Page 96: Fonts

    SCSI-connected external hard disk for storage of additional fonts. Refer to ÒAdding a hard disk for font storageÓ on page B-5 for more information. The Phaser 550 standard conÞguration is shipped with a set of 17 resident fonts. 3-30...
  • Page 97 Printing Additional fonts can be added to the Phaser 550. The extended feature option includes these 39 fonts. Refer to Appendix B for upgrade information. 9317-10 3-31 User Manual...

  • Page 98: Resident Typefaces (Pcl5)

    The printer accepts PostScript Type 1, Type 3, and TrueType downloadable fonts. If you have an external hard disk connected to the Phaser 550, you can store the downloadable fonts on it. You can use utilities on the Phaser 550 printer utilities diskettes or CD-ROM to download fonts to the printer.

  • Page 99: Printer Languages: Postscript, Hp-Gl, Pcl5

    (Hewlett-Packard Graphics Language) printer languages. Additionally, the printer supports monochrome PCL5 (Printer Command Language) as a separately enabled option. Refer to the Phaser 550 Drivers and Utilities Printing Reference. The default language for the parallel port is PostScript. For information on default language for other interface ports, refer to the PhaserShare Network Cards and Software System Administrator User Manual.

  • Page 100: Printing Hints

    Always use Tektronix supplies to ensure the highest quality prints and printer performance. Tektronix Printer Description Files (PPDs) and utility Þles work with the drivers to provide the best access to printer features. See Chapter 5 for order information. 3-34...

  • Page 101: Getting The Best Results

    Getting the best results There are many variables in process reproduction of colors generated by the Phaser 550, any one of which may affect the quality of the PANTONE Color simulation, including: Color toner Quality of paper and transparency Þlm Effective Þnal resolution...

  • Page 102: Fastest Print Time

    Type of media (paper or transparencies) Of these elements, only the time contributed by the printerÕs paper-marking speed (the time it takes the printer to put the colored toner on the paper once it has received the processed image) is predictable; the others can vary greatly depending on your system conÞguration and the type of image you...

  • Page 103: Caring For Your Printer

    Always use high-quality laser paper and only Tektronix transparencies. To maintain print quality, use the troubleshooting information on the Phaser 550 Quick Reference Card and in Chapter 6; also use the Test Print and Service Print 1 in the front panelÕs Help Pages menu to diagnose symptoms.

  • Page 104: User-Replaceable Components

    What this means to you is that cleaning is only necessary if you experience paper-path problems (see ÒCleaning the paper-pick and paper-feed rollersÓ on page 4-26). These are the replaceable components for the Phaser 550: Transfer kit (transfer roller and waste bin) Imaging unit (includes the Þlter)

  • Page 105: When To Replace Components

    The frequency of replacement will vary, depending on the complexity of the prints you are making. ** The starter cartridges that are shipped with the printer have an average life of approximately 3,000 pages, based on an average of 5% coverage.

  • Page 106: Replacing A Toner Cartridge

    Replace a toner cartridge soon after the front panel reads <color>: low (after the message appears, the cartridge may still yield about 100 pages, depending on the complexity of your prints). When the toner cartridge is empty, the printer stops and the front panel reads Stopped: replace <color> Note...
  • Page 107 Remove the shipping cover from the new toner cartridge. Open the right side door. Caring for Your Printer 9317-03 9317-12 User Manual...
  • Page 108 Slide out the used toner cartridge and dispose of it as normal ofÞce waste. Insert the new toner cartridge into the printer. Close the right side door. Note Phaser 550 Color Printer The cartridge and printer labels are color-coded for easy installation. 9008-45 9317-13...

  • Page 109: Replacing The Imaging Unit

    (When diagnosing a print quality symptom, you may replace the imaging unit and find it was not the solution, and then need to put the original unit back into the printer.) Caring for Your Printer User Manual...

  • Page 110: Remove The Used Imaging Unit

    Lift up the blue handle to the left of the imaging unit to release the catch. Caution Phaser 550 Color Printer The imaging unit weighs about 5.9 kg (13 lbs.); take care to handle the imaging unit as shown to avoid damage to the unit and personal injury.
  • Page 111 Caring for Your Printer Slide the imaging unit out all the way; cover it completely to prevent damage from exposure to light, and set it aside. 9317-15 User Manual...

  • Page 112: Unpack The New Imaging Unit

    Unpack the new imaging unit Remove the contents from the packaging, but leave the protective plastic sheet on the imaging unit until you insert it into the printer. Save all packing material in case moving or subsequent shipment is necessary.

  • Page 113: Clean The Sensors

    Clean the sensors Using the blower/brush cleaning tool that was included in the imaging unit packaging, clean the three sensors inside the printer. Replace the filter Pull out the used Þlter and dispose of it as normal ofÞce waste. Insert the new Þlter.

  • Page 114: Insert The New Imaging Unit

    Insert the new imaging unit Turn the two small blue knobs clockwise to align the triangles. Remove the tape from the protective plastic sheet; then remove the sheet from the imaging unit. 4-12 Phaser 550 Color Printer 9317-17...
  • Page 115 Insert the new imaging unit into the printer, holding it by the blue handles. Release the left handle and slide the unit in until it stops. Turn the large blue knob clockwise to insert the imaging unit completely and to lock it.

  • Page 116: Reset The Copy Count

    4-14 Phaser 550 Color Printer New imaging unit? If you changed the imaging unit before the front panel reported a need to replace it, you will have to reset the copy count manually: Press the Menu button to enter the menu.

  • Page 117: If The New Imaging Unit Did Not Fix The Symptom

    If the new imaging unit that you installed did not take care of the print-quality symptom, do the following: Remove the new unit from the printer and carefully repack it so that it is protected for future use (it is especially important to...

  • Page 118: Replacing The Fuser

    Remove the used fuser Leave the power on when you replace any of the components. Open the front door and the right side door. Wait 10 minutes to allow the fuser to cool. 4-16 Phaser 550 Color Printer 9008-30...
  • Page 119 The fuser weighs about 4.1 kg (9 lbs.); take care to handle the fuser as shown in the illustrations. Slide the fuser out all the way, and dispose of it as normal ofÞce waste. Caring for Your Printer 9317-19 4-17 User Manual...

  • Page 120: Insert The New Fuser

    Insert the new fuser Remove the new fuser from its packaging. Note Using both hands, slide the new fuser into the printer. Push Þrmly to seat the fuser in place. To lock the fuser, turn the small blue screw clockwise about four turns until it is tightened.

  • Page 121: Reset The Copy Count

    Press the Menu button to enter the menu. Navigate to the Fuser Count menu; press Reset and Confirm for the fuser. Refer to “Manually resetting component copy counts” on page 4-25 for detailed instructions. Caring for Your Printer 4-19 User Manual...

  • Page 122: Replacing The Transfer Kit

    Remove the used transfer roller Leave the power on when you replace any of the components. Open the left side door. (If you have an optional Lower Tray Assembly, open the upper of the two left side doors). 4-20 Phaser 550 Color Printer 9317-21...
  • Page 123 Lift the cover until it catches and stays open. Hold the transfer roller by its blue handles; rotate the handles toward the printer. Lift out the used transfer roller and dispose of it as normal ofÞce waste. Caring for Your Printer 9317-22 9317-23 4-21 User Manual...

  • Page 124: Insert The New Transfer Roller

    Caution Holding the new transfer roller by its blue handles, place the roller into the paper feeder. Rotate the handles away from the printer to seat the roller securely. Close the cover and tighten the two blue screws (clockwise). 4-22...

  • Page 125: Replace The Waste Bin

    Place the used waste bin in the plastic bag provided in the kit; close the plastic bag securely and dispose of it as normal ofÞce waste. Insert the new waste bin. Slide the paper feeder back into the printer. Close the left side door. Caring for Your Printer...

  • Page 126: Reset The Copy Count

    Press the Yes button, then the Confirm button to automatically reset the copy count. Note 4-24 Phaser 550 Color Printer New transfer kit? If you changed the transfer kit before the front panel reported a need to replace it, you will have to reset the copy count manually: Press the Menu button to enter the menu.

  • Page 127: Manually Resetting Component Copy Counts

    Press the Menu button; press the Reset button; then press the Confirm button. Press the Ready Exit Help Pages <--- ---> Menu System Counts <--- ---> Menu Imaging unit <--- ---> Menu button until the display reads Ready. Exit Caring for Your Printer Menu 9008-20 4-25 User Manual...

  • Page 128: Occasional Cleaning

    Occasional cleaning Regularly scheduled cleaning is not necessary for the Phaser 550. However, if your printer experiences frequent media jams, you can clean the rollers. Cleaning the paper-pick and paper-feed rollers If your printer experiences media feed or pick errors, clean the...
  • Page 129 Note If you have a Lower Tray Assembly, you may also need to clean the rollers for the middle and lower media trays, which are accessed by the lower left side door. Caring for Your Printer 9317-63 4-27 User Manual...
  • Page 130 Use a lint-free cloth moistened with 90% isopropyl alcohol to wipe the paper-feed rollers. Rotate each roller to clean its entire surface. 4-28 Phaser 550 Color Printer 9317-64 9317-65...
  • Page 131 Gently rotate the paper-pick rollers 180¡ (the paper-pick rollers are D-shaped) and wipe them with a lint-free cloth that has been moistened with isopropyl alcohol. Close the paper feeder and the left side door. Replace the media tray(s). Caring for Your Printer 9317-61 9317-66 4-29 User Manual...

  • Page 132: Cleaning Other Rollers

    Cleaning other rollers You can clean any of the rollers in the printer. Always use a lint-free cloth. Caution 4-30 Phaser 550 Color Printer If you clean the transfer roller, use a dry, lint-free cloth; do not use isopropyl alcohol, because it can reduce the life of this roller.

  • Page 133: Tektronix Supplies: The Mark Of Quality

    Tektronix supplies are developed and tested as a total system: printer, user-replaceable components, and media. These system components work together to produce consistent, high-quality color images. Always order Tektronix supplies for your Phaser 550 printer to guarantee the best print quality, media feed reliability, and trouble-free printer performance.
  • Page 134 Supplies and accessories Phaser 550 Supplies and Accessories Supplies Toner cartridges 016-1417-00 Fuser Imaging kit Transfer kit Main charge grid Paper Transparencies Phaser 550 Color Printer Order Description number Black 016-1418-00 Cyan 016-1419-00 Magenta 016-1420-00 Yellow 016-1323-01 110 volt 016-1354-01...
  • Page 135 Phaser 550 Color Printer User Manual Phaser 550 Quick Reference Card Phaser 550 Printer Software diskettes Phaser 550 CD-ROM Phaser 550 Drivers and Utilities Printing Reference PhaserShare Network Cards and Software System Administrator User Manual PhaserShare Status Software User Manual...
  • Page 136 Adapts your system’s existing low-density Centronics parallel cable connector to the printer’s high-density Centronics parallel connector. 012-1465-00 SCSI-2 HD to SCSI-1 Connects the Phaser 550’s SCSI port to a hard disk drive or the Phaser Copystation SCSI port. 012-1299-00 SCSI-1 LD to Macintosh SCSI Combine with 013-0297-00 to connect the printer’s...

  • Page 137: Troubleshooting

    For technical support outside the United States and Canada, contact your local Tektronix dealer or local Tektronix ofÞce. Printer service If your printer needs service, call 1-800-835-6100 in the United States, weekdays from 6:00 am to 5:00 pm PST. Outside the U.S., contact your Tektronix dealer or local Tektronix ofÞce.

  • Page 138: The Tektronix Bulletin Board Service

    Start your web browser and enter the following address: Click on the appropriate platform (macintosh, pcs, or unix). Click on 550 for Phaser 550-speciÞc Þles. Select the Þle(s) you need; the system prompts you to select a location for downloading the Þle(s).
  • Page 139 Downloading files from the Tektronix ftp server UNIX and VMS workstation utility Þles included with the printer on a PC diskette let you set up the printer to select between media trays, print quality modes, color correction modes and other features. If you donÕt have the means of transferring these Þles from the PC diskette, you can request Þles...

  • Page 140: Using The Automated Fax Systems

    HAL catalog. Enter the number by using the telephoneÕs keypad. You can order up to three documents per call. The HAL catalog or documents you request are faxed to you in a matter of minutes. Phaser 550 Color Printer...
  • Page 141 Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents.
  • Page 142 Finland France Germany Holland Italy Norway Spain Sweden Switzerland Other countries Phaser 550 Color Printer For English Press 1 For French Press 2 For German Press 3 Country code Your area code and fax number 00 43 area code fax number...

  • Page 143: Symptoms And Solutions

    Symptoms and solutions Diagnostic tools The Phaser 550 provides several tools for diagnosing and solving various types of problems, from print quality to media jams. These tools include the following: “Troubleshooting and print quality quick reference” table Describes several printing problems by symptom (including an example), then lists the possible causes and solutions.

  • Page 144: Maintaining Print Quality

    Make sure that you are using the recommended paper. Refer to ÒMedia problemsÓ on page 6-24. Check if the printerÕs front panel message indicates replacing one or more consumables and replace it if necessary. To help you diagnose the problem (in the absence of a front panel...
  • Page 145 Refer to the table ÒTroubleshooting and print quality quick referenceÓ on page 6-10 for examples of symptoms, probable causes, and solutions. The Phaser 550 Quick Reference Card contains color examples of some of the most common print artifacts to help diagnose and correct print quality problems.
  • Page 146 Wrong media is installed in the tray. Media is wrinkled or curled. Media is too thick or too thin. 6-10 Phaser 550 Color Printer Solution Wait for the job to be completed or cancel the job. Exit the menu.
  • Page 147 Paper is installed in the transparency tray or transparencies are installed in Wrong media in tray the paper tray. Front panel reports: The media installed is not what the printer is expecting. Waiting for <media> Front panel reports: Indicated color toner cartridge is empty. Stopped: replace <color>...
  • Page 148 The color toner cartridge is damaged. repeating light or dark spots in a single color. 6-12 Phaser 550 Color Printer Solution Check the density setting by printing the Color Calibration Page in the Calibrate Colors menu in the front panel. Compare...
  • Page 149 A single color on the test print The cartridges are installed in the is cut off with a jagged edge printer in this order from top to bottom: either on the left or right side black, yellow, magenta, cyan. of the print.
  • Page 150 The photosensitive belt inside the thin and even, light vertical imaging unit is scratched. line in all colors. 6-14 Phaser 550 Color Printer Solution Replace the imaging unit soon. Replace the imaging unit. Replace the imaging unit. Replace the imaging unit.
  • Page 151 Troubleshooting and print quality quick reference (cont'd.) Symptom Possible Causes On the test print, each color The cleaning blade inside the imaging “bleeds” into the color band unit is not cleaning an internal belt. below it (the most visible is magenta in the yellow band).
  • Page 152 Dark and light repeating Gears in the imaging unit are not horizontal lines at 1.5 mm meshing smoothly. intervals. 6-16 Phaser 550 Color Printer Solution Print several pages until the artifacts fade. Replace the imaging unit.
  • Page 153 45 seconds. If a new imaging unit does not correct the problem: Put the old imaging unit back into the printer. Repack the new imaging unit. Replace the fuser. Replace the fuser soon. Replace the fuser now.
  • Page 154 Toner spots appear on the The transfer kit is worn out. back of the media. 6-18 Phaser 550 Color Printer Solution Replace the main charge grid. The solution is one of the following: Re-insert the imaging unit to correct the contact for the main charge grid.
  • Page 155 Turn the printer off and back on again. If the problem persists, call Service. See page 6-1. Turn the printer off and back on again. If the problem persists, call Service. See page 6-1. Turn the printer off and back on again. If the error persists, call the Customer Support Hotline.

  • Page 156: If You Canõt Make A Print

    3 seconds. Verify that your computer can communicate with the printer. Note To verify that your computer can communicate with the printer, use one of these methods: If you have a Macintosh Make sure that you have the correct PPD Þle installed and selected and that you have selected the printer in the Chooser.
  • Page 157 [Ctrl-D] > lpt1: If the communication link between your computer and the printer is working, the printer ejects a blank page. If this occurs, but you cannot print from your application or through Windows, make sure that the appropriate driver is installed and that you have selected the printer correctly.

  • Page 158: Printer Doesnõt Appear In The Chooser (Macintosh)

    This is probably the result of a PostScript error. Download the PostScript error handler Þle from the Phaser 550 utility diskettes. For more information on using the PostScript error handler, see the Phaser 550 Drivers and Utilities Printing Reference. Printer will not power up to Ready This may be the result of an unterminated network connection.

  • Page 159: Print Job Does Not Finish (The Printer Times Out)

    Look at the front panel for an indication of the type of error, then correct the problem. If the front panel message is Printer Error ##, turn the printer off and on again. If the Error indicator remains on after power-up, your printer requires service. See ÒIf you need helpÓ...

  • Page 160: Media Problems

    Do not overÞll the media tray, as indicated by the red line on the right side of the tray. Clean the paper-feed rollers and paper-pick rollers. See page 4-26 for instructions. 6-24 Phaser 550 Color Printer (20-28 lb.) paper in the media trays and (16-32 lb.) paper with manual feed. Refer to ÒAll...

  • Page 161: Problems With Image Size And Position

    Check your application for correct image sizing. Cut-off images Check your application for image sizing. Make sure that you are using a Phaser 550 PPD Þle and have selected the correct page size. If you select the incorrect page size, the image may be cut off.

  • Page 162: Print Quality Problems

    Print the Color Calibration Page from the Calibrate Colors menu in the front panel. Check the density settings for each color and compare them to the color density samples on the Phaser 550 Quick Reference Card. Refer to ÒControlling color densityÓ on page 3-14 for instructions on comparing and setting color density.

  • Page 163: Photographic Images Appear Grainy

    Presentation mode rendering when Standard mode is selected in the driver. Streaks or spots Most spots are caused by Þngerprints or dust introduced into the printer while installing the imaging unit or loading media. Make sure that the surface where you unpack the imaging unit, paper, and transparencies is free of dust.

  • Page 164: Black-And-White Prints Instead Of Color

    Black-and-white prints instead of color If you have a Macintosh Make sure that you are using the Phaser 550 GX driver or the correct PPD Þle with the latest Apple LaserWriter printer driver (version 6.0.7 or higher), which supports color PostScript.

  • Page 165: Startup Page Prints Even Though It Is Disabled

    Examples of these non-fatal errors include faulty printer ports and some memory failures. If the printer detects a non-fatal error at power-up, the startup page prints, even if you have disabled it. In this case, the page contains one or more of the error messages listed in the following table.

  • Page 166: Clearing A Media Jam

    Jam A manual feed A, B, C 6-30 Phaser 550 Color Printer If you get frequent media jams, make sure that you are using high-quality laser paper and Tektronix transparencies. Order from the supplies information sheet that is shipped with your printer.
  • Page 167 Remove the jammed media. Note Remove the selected media tray. Remove the jammed media from inside the printer. 9008-100 9008-48 If you have an optional Lower Tray Assembly, Jam A can occur at any of the three media trays, whichever tray you selected for the current print job.
  • Page 168 Turn the fuserÕs large blue knob clockwise to release the jammed media. Remove the jammed media from the fuser. 6-32 Phaser 550 Color Printer The fuser is hot. To avoid personal injury, wait 10 minutes for the fuser to cool before touching it.
  • Page 169 Turn the fuser’s large blue knob clockwise to release the jammed media. Remove the jammed media from the fuser and the printer. The fuser is hot. To avoid personal injury, wait 10 minutes for the fuser to cool before touching it.
  • Page 170 Remove the jammed media from the output tray. Jam at Manual Feed Remove the jammed media from the manual feed tray. 6-34 Phaser 550 Color Printer Pull open the access door (above the plastic output tray) and remove the media. 9008-57 9008-58...

  • Page 171: Front And Rear Panels

    The front panel also includes two indicator lights: Power (green LED) Error (red LED) Indicator Power The printer is on and ready for operation. Error If the indicator is on after the power-up sequence, some user interaction is required (for example, toner is low).

  • Page 172: Front Panel Buttons

    Button 2 is inactive during normal printer operation. However, you can perform this menu function when you enter the front panel menu: During normal printer operation, button 3 has the following effect: When you enter the front panel menu, button 3 has the following effect: Button 4 is labeled Menu during normal operation and allows you to enter the menu.

  • Page 173: Two-Line Display

    Two-line display The two lines of the display have the following functions: Line 1 Displays status messages such as Ready and Printing. Displays operation errors and warnings such as <color>:low. Displays the names of menus and parameters you can set. Line 2 Displays button labels such as <--- for previous and --->...

  • Page 174: Protected Mode For The Front Panel Menu

    To learn more about locking and unlocking the front panel menus, refer to the Phaser 550 Drivers and Utilities Printing Reference or call the Tektronix Customer Support Hotline at 1-800-835-6100 (from 6:00 am to 5:00 pm PST).

  • Page 175: Front Panel Menu Map

    English (default) Español Menu Français Optional configuration. Appears when optional PhaserShare Front and Rear Panels Phaser 550 Menu Map scrolls backward through available selections <--- scrolls forward through available selections ---> enters the next sub-menu Menu exits without making a change...

  • Page 176: Rear Panel

    Rear panel Parallel connector SCSI connector (to add a Phaser Copystation or a hard disk for font storage) Optional PhaserShare card with serial and network connectors Phaser 550 Color Printer Parallel SCSI 9317-07...

  • Page 177: Technical Notes

    Appendix Technical Notes Printing Help Pages The printer has several Help Pages that you can print to learn more about the printer. Test Print: Demonstration Page: Startup Page: Configuration Page: Service Print 1: Service Print 2: Menu Map: The Help Pages are discussed in the following topics.

  • Page 178: Printing The Test Print And Service Print

    Printing the test print and service print The test print and service print 1 provide easy-to-use tools to diagnose and resolve print quality symptoms. The Phaser 550 Quick Reference Card and Chapter 6 of this manual provide examples of symptoms as well as the information necessary to correct the problem.

  • Page 179: Printing The Demonstration Page

    The demonstration page prints in the currently selected print mode. When the printer is on and the Ready message appears, press the Menu button. The printer displays the Þrst item in the menu: Press the Menu button to access the Help Pages. The following message appears: Press the left arrow (<---) or right arrow (--->) buttons until the...

  • Page 180: Printing The Startup Page

    Press the Print button to print a startup page. Phaser 550 Color Printer If the printer detects a non-fatal failure, it automatically prints a startup page containing diagnostic information regardless of the startup page setting. Help Pages <----...

  • Page 181: Enabling And Disabling The Startup Page

    You can enable and disable printing of the startup page in three ways: On a PC, send a PostScript language utility Þle to the printer. For more information, refer to the Phaser 550 Drivers and Utilities Printing Reference. On a Macintosh, use the LaserWriter utility.
  • Page 182 Use the printer’s front panel menu. Send the PostScript language file to the printer. See the PhaserShare Network Cards and Software System Administrator User Manual or the Phaser 550 Drivers and Utilities Printing Reference for more information on the conÞguration page. Phaser 550 Color Printer While the Ready message is displayed, press the Menu button.

  • Page 183: Printing The Front Panel Menu Map

    Chapter 7. While the Ready message is displayed, press the Menu button. The printer displays the Þrst item in the menu: Press the Menu button to enter the Help Pages menu. The following message appears: Press the left arrow (<---) or right arrow (--->) buttons until the...

  • Page 184: Using The Quick Collate Option

    With the Phaser 550 Quick Collate option, the job is sent only once, and then multiple collated sets are produced by the printer.
  • Page 185 Application collation Application file Application file Phaser 550 Quick Collate Application file Technical Notes Set 1 Set 2 Set 1 Set 2 User Manual...
  • Page 186 Þrst three pages Þt in the printerÕs (or hard diskÕs) available memory. The Þfth and sixth pages are relatively small. In this case, the printer divides this job into three segments and prints in this manner:...

  • Page 187: Increasing The Collation Capacity

    Increase the size of an existing hard disk. Quick Collate and the Check Print option When you use the Phaser 550 Quick Collate option in combination with the Check Print option, only the Þrst page of the Þrst set is printed before pausing for review.

  • Page 188: Energy Star Mode

    Energy Star mode When the printer is idle for the time set in the Energy Star front panel menu (1 hour default), it cools down completely. When the printer exits the Energy Star cool-down mode, it is ready to print in about 2 minutes.

  • Page 189: Parallel Port

    The printer has an asynchronous parallel port that lets you interface with PCs. The parallel port supports uni-directional and bi-directional communications (refer to the Phaser 550 Drivers and Utilities Printing Reference for instructions on setting the port to bi-directional communications). For bi-directional communications, the parallel port supports two modes: Compatibility Mode and Nibble Mode.
  • Page 190 PError/AckDataReq Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 A-14 Phaser 550 Color Printer Return Signal Description source Printer C mode: Positive true = not ready for data N mode: Data bits 3 then 7, then...
  • Page 191 Not used N mode: Used in conjunction with 1284 Active for 1284 hardware handshaking Host Positive true = host signals valid Negative true = host signals invalid Printer Positive true = printer on Negative true = printer off User Manual A-15...

  • Page 192: Specifications

    Primary voltage ranges 91 - 128 VAC, 110 VAC nominal 174 - 250 VAC, 220 VAC nominal Frequency range 47 to 63 Hz Primary fusing 110 VAC, 10 Amps 220 VAC, 8 Amps (Not user-accessible) A-16 Phaser 550 Color Printer...
  • Page 193 Power Consumption Meets Energy Star power conservation requirements. State Average power Continuous printing 208 W Idle 130 W Energy Star 29 W or under (without Lower Tray Assembly) Dimensions of standard unit Height: 454 mm (18 in.) Depth: 492 mm (19.5 in.) Width: 489 mm (19* in.) *712 mm (27.4 in.) with the output tray Dimensions with Lower Tray Assembly...
  • Page 194 Vfg 243 Class B CISPR 22 Class B, veriÞed UL 1950, listed. CSA 220, certiÞed. EN60950/IEC 950, TUV licensed EN55022 A-18 Phaser 550 Color Printer ) and the rate at which the printer 1st print Continuous throughput rate Color 1st print Continuous...

  • Page 195: Expanding Your Printing System

    For metric trays, order 4676FTA Option 01. Phaser Copystation accessory adds color copying capability to your Tektronix Phaser printer. Ethernet networking card upgrade kit; includes EtherTalk and Novell NetWare protocols (Option P1). LocalTalk networking card upgrade kit; includes LocalTalk protocol and RS-232 (serial) interface (Option P3).

  • Page 196: Advantages Of Adding Memory

    Advantages of adding memory The following table summarizes the memory conÞgurations for the Phaser 550 printer: Memory configurations for the Phaser 550 printer Memory Standard Add one 16-Mbyte SIMM Add one 32-Mbyte SIMM Add one 16-Mbyte SIMM and one 32-Mbyte SIMM...

  • Page 197: Phaser Copystation Accessory

    You can choose to make copies reduced to 25% or enlarged to 200% of the originalÕs size, and you can adjust copies for color balance and lightness. In order to use the Phaser Copystation with the Phaser 550, your printer requires the following memory upgrades:...

  • Page 198: Phaserprint

    For printing in VMS environments, Tektronix offers PhaserSym. PhaserSym is a VMS print symbiont for DEC OpenVMS, VAX, and DEC OpenVMS AXP computers. Note Phaser 550 Color Printer To order PhaserPrint, use Tektronix order number 4690F20. To order PhaserSym, use Tektronix order number 4690F41.

  • Page 199: Adding A Hard Disk For Font Storage

    Compatible hard disks The Phaser 550 can use most SCSI hard disks that support the full SCSI command set. Also, most SCSI hard disks that work with an Apple LaserWriter will work with the Phaser 550. Contact your computer or printer dealer for information.
  • Page 200 The Phaser 550 diskettes and CD-ROM contain utilities to help you initialize the disk and download fonts to it. For instructions on how to use the utilities, refer to the manual Phaser 550 Drivers and Utilities Printing Reference.

  • Page 201: Connecting One Disk

    Terminator (not required if the disk has a built-in terminator or if you have a Phaser Copystation connected at the other end of the chain). Each disk must have a unique SCSI ID number. Do not turn on the printer or disk until each disk has a unique number. Note You must turn on the disk(s) before you turn on the printer.

  • Page 202: Connecting Multiple Disks

    Phaser Copystation connected at the other end of the chain). The middle disk must not have an internal terminator). Each disk must have a unique SCSI ID number. Do not turn on the printer or disk until each disk has a unique number.

  • Page 203: C Moving Your Printer

    Appendix Moving Your Printer Repacking your printer Turn off the printer; remove the power cord. Remove the media tray(s). Repack them for shipping or storage in their original shipping boxes. e t t A / L e t t A / L...
  • Page 204 Phaser 550 Color Printer The imaging unit is extremely light sensitive; keep its light exposure to a minimum (less than 45 seconds). Also, keep it upright to avoid spilling any waste toner.
  • Page 205 If you have a Lower Tray Assembly: Lift the printer up and away from the Lower Tray Assembly. Warning The printer weighs about 39 kg. (86 lbs.) and the Lower Tray Assembly weighs 14 kg (31 lbs.). Observe standard precautions for lifting heavy objects.
  • Page 206 Phaser 550 Color Printer To keep your warranty valid, you must first remove the fuser, toner cartridges, and imaging unit, then ship the printer in its Tektronix shipping box with the appropriate packing materials. Call Tektronix at 1-800-835-6100 or call your nearest Tektronix dealer if you need a replacement box.

  • Page 207: Regulatory Information

    Appendix Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le prŽsent appareil numŽrique nÕŽmet pas de bruits radioŽlectriques dŽpassant les limits applicables aux appareils numŽriques de la classe B prescrites dans le R•glement sur le brouillage radioŽlectrique ŽdictŽ...

  • Page 208: Declaration Of Conformity (For 220-230 Vac Equipment

    For the EC EN50082-1 following the provision of the Low Voltage Directive 73/23/EEC, the Electromagnetic Compatibility Directive 89/336/EEC, Machinery Directive 89/392/EEC. Phaser 550 Color Printer (for 220-230 VAC equipment) Phaser 550 (Z550) Safety of Information Technology Equipment including Electrical Business Equipment...

  • Page 209: Fcc Class B Device (For 100-120 Vac Equipment

    FCC Class B device The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with TektronixÕ instructions, it may cause interference with radio and television reception. This equipment has been tested and veriÞed to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 210: Material Safety Data Sheets

    Tektronix and its subsidiaries operate. Tektronix, Incorporated is complying with government regulations by providing Material Safety Data Sheets for this product. Color Printing and Imaging Division Tektronix, Incorporated Phaser 550 Color Printer...

  • Page 211: Msds For Toner

    Black Toner Starter Cartridge Cyan Toner Starter Cartridge Magenta Toner Starter Cartridge Yellow Toner Starter Cartridge Product use: Used in the Phaser 550 color printers. Section II – Information on ingredients Ingredients Toners are a proprietary blend of pigments and resins Section III –...
  • Page 212 Solubility: Not water soluble. Section X – Stability and reactivity Stable. Stability: None. Incompatibility With Other Materials: Will not occur. Hazardous Polymerization: Section XI – Toxicological information Toxicity: Non-toxic orally. Carcinogenicity: Not listed by IARC, NTP, or OSHA. Phaser 550 Color Printer...
  • Page 213 CERCLA: No reportable quantity for this material. California Prop. 65: Not listed. Section XVI – Other information Original preparation date: October 24, 1995 R.C. Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail stop 48-825 Beaverton, Oregon 97077 Printer information: 1-800-835-6100 MSDS information: (503) 627-7255 User Manual...

  • Page 214: Msds For Silicone Oil

    MSDS for silicone oil Section I – Product identification Trade name and Tektronix part number: Fuser Silicone Fuser Fluid Product use: Used in Tektronix Phaser 550 color printers. Section II – Information on ingredients Ingredients Polydimethylsiloxane Hazardous Ingredients: None. This is not a hazardous material as deÞned by the OSHA Hazard Communication Standard.
  • Page 215 Specific Gravity: 0.97. Section X – Stability and reactivity Stable. Traces of formaldehyde may form if heated in air above Stability: 300 F (149 C). Levels generated in the printer are not considered hazardous. Oxidizing compounds can cause Incompatibility With Other Materials: a reaction.
  • Page 216 OSHA: Not considered a hazardous material as deÞned by 29CFR1910.1200 Hazard Communication. Section XVI – Other information Original preparation date: October 24, 1995 R.C. Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail stop 46-825 Beaverton, Oregon 97077 Printer information: 1-800-835-6100 MSDS information: (503) 627-7255 D-10 Phaser 550 Color Printer...
  • Page 217 CD-ROM drive utilities changing languages 3-33 changing the Energy Star timeout Check Print resetting the timeout 3-19 Chooser printer doesnÕt appear 6-22 selecting a driver 6-20 cleaning 4-26 paper-pick and paper-feed rollers sensors transfer roller CMYK color sampler chart collating multiple copies...
  • Page 218 3-31 PCL5 3-32 Premium print mode 3-10 print-quality modes 3-10 Index-2 Phaser 550 Color Printer Fast Color print mode fastest printing available Þlter, replacing font disk, see hard disk fonts downloading extended features option Macintosh screen fonts resident typefaces standard conÞguration...
  • Page 219 PhaserLink installation drivers and PPDs fuser 2-10 imaging unit inventory Lower Tray Assembly Phaser 550 GX driver Phaser Copystation printer software for Macintosh printer software for Windows 3.1 printer software for Windows NT tasks toner cartridges unpacking installer...
  • Page 220 2-19 installing ordering repacking using three media trays 3-23 LPT port, setting up 2-39 Index-4 Phaser 550 Color Printer Macintosh installing printer software printing from main charge grid, ordering maintaining print quality manual feed inserting paper inserting transparencies selecting...
  • Page 221 Windows 95 setting up ports in DOS updating driver software for Windows NT PCL5 3-32 extended features option Phaser 550 GX driver Phaser 550 Quick Reference Card Phaser 550 utilities downloading fonts Phaser Copystation PhaserLink 3-18 3-35 3-20...
  • Page 222 3-33 service weight A-17 Index-6 Phaser 550 Color Printer printer control PhaserLink selecting features printer drivers using (Windows) printer languages printer software for Windows 3.1 for Windows 95 for Windows NT...
  • Page 223 2-25 sensors, cleaning serial connections serial port, printer 4-20 service service print setting up PC ports for DOS setting up the printer silicone oil MSDS Simulate Display software, installing PPDs solutions, problem solving speciÞcations spots on prints 4-24 standard conÞguration...
  • Page 224 6-27 supplies and accessories SWOP Press 3-12 symptoms and solutions adjusting color density 3-14 color calibration page 3-14 Phaser 550 Quick Reference Card test print Sys/Start Þle TCP/IP 2-20 technical support TekColor Dynamic Correction Tektronix Bulletin Board Service (BBS)
  • Page 225 LocalTalk support ordering serial support 3-12 Use Printer Settings user-replaceable components installing 2-10 2-12 orderinging replacing using a Windows printer driver using EuroHAL using the automated fax systems utilities CD-ROM diskettes utility Þles 2-47 downloading Vivid Color 3-12 6-27 6-29...

Table of Contents