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Problem solving guide
Problem
Glassware is dull and
discoloured. The film
cannot be wiped off.
Tea or lipstick stains
have not been com-
pletely removed.
White residue is visible
on the crockery. Cloud-
ing has occurred on
glassware and cutlery.
The film can be wiped
off.
96
Cause and remedy
The glassware is not dishwasher-proof. The surface
has altered.
No remedy.
Purchase glassware that is dishwasher-proof.
The wash temperature of the selected programme
was too low.
Select a programme with a higher main wash tem-
perature.
The bleaching effect of the detergent used is too low.
Switch to another detergent.
The rinse aid dosage is set too low.
Increase the dispensing quantity (see "Settings –
Rinse aid").
There is no salt in the salt reservoir.
Fill the salt reservoir (see "Before using for the first
time – Dishwasher salt").
The salt reservoir cap has not been screwed on cor-
rectly.
Replace the cap, making sure that it screws back
on correctly.
Unsuitable combination detergents were used.
Switch to another detergent. If using detergent
tabs or powder detergent, do not choose combin-
ation products and ensure you refill the dish-
washer salt and rinse aid.
The water softener is programmed to too low a water
hardness level.
Programme the water softener to a higher water
hardness level (see "Settings – Water hardness").
Too much detergent was dispensed.
Reduce the dispensing quantity during automatic
dispensing (if available) (see "Settings – AutoDos").
Activate the "Second interim rinse" function (see
"Settings – Second interim rinse").
Not enough combination detergent was dispensed.
The water softener performance is not sufficient.
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