Xerox WorkCentre 6015 User Manual page 8

Contents
9 Troubleshooting
General Troubleshooting ......................................................................................................................................... 168
Printer Does Not Turn On ................................................................................................................................. 168
Printer Resets or Turns Off Frequently ........................................................................................................ 168
The Printer Does Not Print ............................................................................................................................... 169
Printer is Making Unusual Noises.................................................................................................................. 169
Condensation has Formed Inside the Printer ........................................................................................... 170
Paper Jams .................................................................................................................................................................... 171
Minimizing Paper Jams ..................................................................................................................................... 171
Locating Paper Jams .......................................................................................................................................... 172
Clearing Paper Jams .......................................................................................................................................... 173
Troubleshooting Paper Jams .......................................................................................................................... 179
Print-Quality Problems ...................................................................................................................................... 181
Getting Help .................................................................................................................................................................. 187
Error and Status Messages .............................................................................................................................. 187
PrintingScout Alerts ............................................................................................................................................ 187
Online Support Assistant .................................................................................................................................. 187
Information Pages.............................................................................................................................................. 187
More Information ............................................................................................................................................... 188
A Specifications
Printer Configurations and Options ..................................................................................................................... 190
Available Configurations .................................................................................................................................. 190
Standard Features .............................................................................................................................................. 190
Physical Specifications .............................................................................................................................................. 192
Weights and Dimensions ................................................................................................................................. 192
Total Space Requirements ............................................................................................................................... 192
Clearance Requirements .................................................................................................................................. 192
Environmental Specifications ................................................................................................................................. 194
Temperature ......................................................................................................................................................... 194
Relative Humidity ............................................................................................................................................... 194
Elevation ................................................................................................................................................................. 194
Electrical Specifications ............................................................................................................................................ 195
Power Supply Voltage and Frequency ........................................................................................................ 195
Power Consumption ........................................................................................................................................... 195
ENERGY STAR Qualified Product ................................................................................................................... 195
Performance Specifications .................................................................................................................................... 196
Controller Specifications .......................................................................................................................................... 197
Processor ................................................................................................................................................................ 197
Memory................................................................................................................................................................... 197
Interfaces ............................................................................................................................................................... 197
8 WorkCentre 6015 Color Multifunction Printer
User Guide
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