Bose SoundDock 10 Service Manual page 32

Refer to the SoundDock® Digital Music System Series II service manual, reference number 309505-SM
for schematics, PCB layouts and parts lists located on service web site.
Preventative Repair Measures
Note: Perform the following on all units returned for repair.
Product
SoundDock 10
SoundDock 10
SoundDock 10
Product
SoundDock 10
SoundDock 10
SoundDock 10
SoundDock 10
Framingham, MA 01701-9168
®
SoundDock 10 Digital Music System
Check
Dock frame after reassembling
unit.
Software revision
Inspect the system by looking
under the bottom plate (system
does not need to be
disassembled) to confirm the
black plastic insulator is in place.
Troubleshooting Tips
Symptom Check
No power Q500 and Q501
No/Intermittent
audio and Dock assembly
battery charging.
No / intermittent
audio from L or Wire harness
R speaker
No audio Ribbon cable
SIZE FSCM
A 32108
Action
When replacing the Dock Frame assembly of the
SoundDock® 10, the distance between the dock and
the lens may fall out of specification.
Refer to service manual 309505-SM page 21 for
more detail.
Update the SoundDock 10 system with the latest
software found on the Technical Services Website.
If black plastic insulator is missing, install new
insulator and shield.
Refer to Service Bulletin 309505-SB4
Action
Refer to service bulletin 309505-SB3. Check
L209 and C521 for cold solder, and F400.
Replace dock assembly if defective.
The speaker wire harness may be pinched,
replace if defective.
The ribbon cable that connects the dock pcb
to the dsp pcb may be defective.
CLASS DWG NO.
310583-TT
FM
SHEET REV.
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