Bose SoundDock 10 Service Manual page 26

SERVICE BULLETIN
Bulletin Part Number: 309505-SB1
Product: SoundDock
Subject: Improper assembly of the dock frame after repair is performed.
Disposition: This is a potential problem each time the system is disassembled and reassembled.
Symptom: Buzz sound from assembly or video skipping on iPod caused by incorrect assembly.
Solution: When assembling the system, follow the specification measurements documented below.
During reassembly of the SoundDock 10, the distance between the dock and the lens may fall out of specifica-
tion. The measurement between the dock and the lens is critical to the operation of the system. If the dock and
the lens are too close together, buzzing from the assembly and skipping from the iPod is possible. To avoid
these issues, ensure the distance between the dock and lens is 1.5mm +/- .09mm. It may be necessary to
disassemble and reassemble dock multiple times to align it correctly.
When the endcap is removed from the SoundDock 10, the distance between the grille and the endcap may fall
out of the 1.50mm specification. During reassembly, ensure the distance between the endcap and the grille is
1.50mm +/- 0.75mm. It may be necessary to disassemble and reassemble the endcap multiple times to align it
correctly.
Date Issued: 10/25/09
®
10 Digital Music System
Grille to Endcap 1.25
Variation 0.50
Left to Right Side 1.16
Bose Corporation; The Mountain, Framingham, MA. 01701-9168
Service documentation available online at http://serviceops.bose.com
Dock to Lens Gap 1.25
Variation 1.00
± 0.75
± 0.9
Rev. 00