Motorola APX 4500 Operating Instructions Manual
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Motorola APX 4500 Operating Instructions Manual

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APX
TWO-WAY RADIOS
BERKS COUNTY
APX 4500 MODEL 02
INTERACTIVE END USER TOOLKIT (IEUTK)

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Summary of Contents for Motorola APX 4500

  • Page 1 TWO-WAY RADIOS BERKS COUNTY APX 4500 MODEL 02 INTERACTIVE END USER TOOLKIT (IEUTK)

  • Page 2: Declaration Of Conformity

    DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: Motorola Solutions, Inc., 1303 East Algonquin Road Schaumburg, IL60196, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: APX 4500 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
  • Page 3 APX 4500 O2 CH DECLARATION OF CONFORMITY Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 Conforms to the following regulations: FCC Part 15, Section 15.19, 15.12, and 15.105 Note: Changes or modifications not expressly approved by Motorola may void the users authority, as authorized by the FCC, to operate this device and should not be made. See 47 CFR Part 15.21. Information to user. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 5 APX 4500 O2 CH DECLARATION OF CONFORMITY However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 6: Product Safety And Rf Exposure Compliance

    This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 6881095C99) to ensure compliance with RF energy exposure limits.

  • Page 7: Copyrights & Disclaimer

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.

  • Page 8: Getting Started

    EID provides security encryption and authentication of IV & D data bearer service communication between the radio and the Customer Enterprise Network. SecureNet SecureNet allows user to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC OTAR feature will allow users to perform OTAR activities on an MDC channel. CONTENTS <...

  • Page 9: Radio Parts And Controls

    APX 4500 O2 CH RADIO PARTS AND CONTROLS  O2 Control Head Emergency Up & Down Power Button Button Buttons Indicators Home Dimmer Accessory Port Menu Select Bluetooth Multi-function Button Button (Microphone) Buttons Indicator Knob CONTENTS < PREV NEXT >...
  • Page 10 Radio Parts and Controls APX 4500 O2 CH Push-to-Talk (PTT) Button Scan On or Off Not Programmed Not Programmed CONTENTS < PREV NEXT >...
  • Page 11 APX 4500 O2 CH Radio Parts and Controls Speaker PTT Button Navigation Button Zone Up or Zone Down Data Feature Button Cancel Button ( Home Button Okay/Select Button ( Keypad Mode Select CONTENTS < PREV NEXT >...

  • Page 12: Turning On/Off The Radio

    APX 4500 O2 CH PREPARING YOUR RADIO FOR USE  Turning on/off the Radio Press the Power Button briefly to power on the radio. If CH MISMATCH appears, means that either the Control Head has been connected to an incompatible transceiver, After a short time, the red, yellow and green LEDs light up.

  • Page 13: Validating Compatibility During Power Up

    APX 4500 O2 CH PREPARING YOUR RADIO FOR USE  Validating Compatibility During Power Up The radio validates and updates the software and hardware of your control head(s) during power up. Follow the procedure below when your radio runs this task.

  • Page 14: Adjusting The Volume

    APX 4500 O2 CH PREPARING YOUR RADIO FOR USE  Adjusting the Volume To increase the volume, rotate the Multi-function Knob (MFK) clockwise. The display shows volume bars and volume level when you change the volume. To decrease the volume, rotate the Multi-function Knob counterclockwise.

  • Page 15: Identifying Radio Controls

    APX 4500 O2 CH IDENTIFYING RADIO CONTROLS  Programmable Features Any reference in this manual to a control that is “preprogrammed” means that the control must be programmed by a dealer or a qualified radio technician using the radio’s programming software, in order to assign a feature to that control.

  • Page 16: Accessing The Preprogrammed Functions

    APX 4500 O2 CH IDENTIFYING RADIO CONTROLS  Accessing the Preprogrammed Functions You can access various radio functions through one of the following ways: • A short or long press of the relevant programmable buttons. • Use the Menu Select Buttons ( Using the Menu Select Buttons The Menu Select Buttons allow to access the menu entries of features.
  • Page 17 APX 4500 O2 CH IDENTIFYING RADIO CONTROLS Using the Advance Programmable Buttons This feature is to help you to shorten the process of applying certain common features. – (Quick Access) One Touch Button Enters a menu with a short press on the preprogrammed One Touch button. Features assigned to these buttons are Call, Call Alert, Phone, Repeater Access, MDC RTT Button Access, Status and Message.
  • Page 18 APX 4500 O2 CH IDENTIFYING RADIO CONTROLS Using the Navigation Buttons Home Button button returns you to the Home (default) screen. In most cases, this is the current mode. For selected radio features, the button is also used to save user-edited radio settings or information before returning you to the Home screen.
  • Page 19 APX 4500 O2 CH IDENTIFYING RADIO CONTROLS Multi-function Knob (MFK) The concentric ring LED on the multi-function knob will blink in green when the knob is set to secondary feature. The MFK button on your radio is programmable to the The secondary feature has an inactivity timer.

  • Page 20: Keypad Characters - Uppercase Mode

    APX 4500 O2 CH IDENTIFYING RADIO CONTROLS  Using the Keypad (on Keypad Mic) Keypad Characters – Uppercase Mode Number of Times Key is Pressed & " Toggle between mixed case mode, uppercase mode, and lowercase mode. Space Toggle between numeric and letter mode.

  • Page 21: Keypad Characters - Lowercase Mode

    APX 4500 O2 CH IDENTIFYING RADIO CONTROLS  Using the Keypad (on Keypad Mic) Keypad Characters – Lowercase Mode Number of Times Key is Pressed & " Toggle between mixed case mode, uppercase mode, and lowercase mode. Space Toggle between numeric and letter mode.
  • Page 22 APX 4500 O2 CH IDENTIFYING RADIO CONTROLS  Using the Keypad (on Keypad Mic) Keypad Characters – Numeric Mode Number of Times Key is Pressed & " Space Toggle between numeric and letter mode. CONTENTS < PREV NEXT >...
  • Page 23 APX 4500 O2 CH IDENTIFYING RADIO CONTROLS  Using the Keypad (on Keypad Mic) Keypad Characters – Hexadecimal Mode Number of Times Key is Pressed Not applicable Not applicable CONTENTS < PREV NEXT >...

  • Page 24: Push-To-Talk (Ptt) Button

    APX 4500 O2 CH IDENTIFYING RADIO CONTROLS  Push-To-Talk (PTT) Button The PTT button on the side of the radio serves two basic purposes: • While a call is in progress, the PTT button allows the radio to transmit to other radios in the call.

  • Page 25: Identifying Status Indicators

    APX 4500 O2 CH Identifying Status Indicators • Status Icons Receiving Scan Radio is receiving a call or data. Radio is scanning a scan list. Transmitting User Login Indicator (IP Packet Data) • On = User is currently associated with the radio.
  • Page 26 APX 4500 O2 CH IDENTIFYING STATUS INDICATORS – Solid red Radio is transmitting. – Blinking red Radio is transmitting at low battery condition. – Rapidly blinking red Radio has failed the self test upon powering up or encountered a fatal error.

  • Page 27: Intelligent Lighting Indicators

    APX 4500 O2 CH IDENTIFYING STATUS INDICATORS  Intelligent Lighting Indicators This feature temporary changes the radio’s display backlight color and the alert text background color to help signal that a radio event has occurred. Note: This feature must be preprogrammed by a qualified radio technician.
  • Page 28 APX 4500 O2 CH IDENTIFYING STATUS INDICATORS Orange Emergency Alerts Critical Alerts Green Call Alerts CONTENTS < PREV NEXT >...

  • Page 29: Multi-Function Knob - Concentric Ring Led

    APX 4500 O2 CH IDENTIFYING STATUS INDICATORS  Multi-function Knob - Concentric Ring LED The concentric ring LED blinks green when the MFK is using the secondary feature. See Multi-function Knob (MFK) understand the functionality of MFK. If Intelligent Lighting is activated, the concentric ring LED will not blink green when the MFK is in the secondary mode.

  • Page 30: Alert Tones

    APX 4500 O2 CH IDENTIFYING STATUS INDICATORS  Alert Tones An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s conditions. The following table lists these tones and when they occur.
  • Page 31 APX 4500 O2 CH IDENTIFYING STATUS INDICATORS You Hear Tone Name Heard Short, Valid Key-Press When correct key is pressed. Medium-Pitched Radio Self Test Pass When radio passes its power-up self test. Tone Clear Voice At beginning of a non-coded communication.
  • Page 32 APX 4500 O2 CH IDENTIFYING STATUS INDICATORS You Hear Tone Name Heard Ringing Fast Ringing When system is searching for target of Private Call. Enhanced Call Sent When waiting for target of Private Call to answer the call. Play Phone Call Received When a land-to-mobile phone call is received.
  • Page 33 APX 4500 O2 CH GENERAL RADIO OPERATION Selecting a Zone ..............Selecting a Radio Channel ............ Receiving and Responding to a Radio Call ......Receiving and Responding to a Talkgroup Call ...... Making a Radio Call ............... Making a Talkgroup Call ............
  • Page 34 APX 4500 O2 CH FLEET MAP (SAMPLE) CONTENTS < PREV NEXT >...

  • Page 35: Selecting A Zone

    APX 4500 O2 CH GENERAL RADIO OPERATION  Selecting a Zone Menu Select Items Zone Up & Nuis Prfl Zone Scan Zone Down ScnL Mute Info Rcnt Buttons A zone is a group of channels. Colr Cnts Myid Procedure: Press the Zone Up or Zone Down Button...

  • Page 36: Selecting A Radio Channel

    APX 4500 O2 CH GENERAL RADIO OPERATION  Selecting a Radio Channel A channel is a group of radio characteristics, such as transmit/receive frequency pairs. Procedure: [MFK] If channel is set as the primary mode, Turn the MFK until the display shows the desired channel.
  • Page 37 APX 4500 O2 CH Extra page intentionally inserted. CONTENTS < PREV NEXT >...

  • Page 38: Receiving And Responding To A Radio Call

    APX 4500 O2 CH GENERAL RADIO OPERATION  Receiving and Responding to a Radio Call Once you have selected the required channel and/or zone, you can proceed to receive and respond to calls. The LED lights up solid red while the radio is transmitting. In conventional mode, the LED lights up solid yellow when the radio is receiving a transmission.
  • Page 39 APX 4500 O2 CH GENERAL RADIO OPERATION  Receiving and Responding to a Radio Call Receiving and Responding to a Talkgroup Call To receive a call from a group of users, your radio must be configured as part of that talkgroup.
  • Page 40 APX 4500 O2 CH GENERAL RADIO OPERATION  Receiving and Responding to a Radio Call Receiving and Responding to a Private Call (Trunking Only) Press and hold the PTT button to talk. A Private Call is a call from an individual radio to another Release the PTT button to listen.

  • Page 41: Repeater Or Direct Operation

    APX 4500 O2 CH GENERAL RADIO OPERATION  Repeater or Direct Operation The REPEATER operation increases the radio’s range by connecting with other radios through a repeater. The transmit and receive frequencies are different. The DIRECT or “talkaround operation” allows you to bypass the repeater and connect directly to another radio.
  • Page 42 APX 4500 O2 CH ADVANCED FEATURES Advanced Call Features ............Scan ..................Receiving and Making a Selective Call (ASTRO Turning Scan On or Off............. Conventional Only)..............Transmitting While the Scan is On .......... Using the Talkgroup Call Feature (Conventional Operation Deleting a Nuisance Channel ..........
  • Page 43 APX 4500 O2 CH ADVANCED FEATURES Secure Operations ..............Selecting Secure/Clear Transmissions ........Trunking System Controls ........... Using the Fail-soft System ............Going Out of Range ..............Trunked Announcement ............CONTENTS < PREV NEXT >...

  • Page 44: Advanced Features

    APX 4500 O2 CH ADVANCED FEATURES  Contacts This feature provides “address-book” capabilities on your radio. Each entry corresponds to an alias (name) or ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to entry alias. Each alias can have up to 5 IDs of different call types associated with it.
  • Page 45 APX 4500 O2 CH ADVANCED FEATURES  Contacts Adding a New Contact Entry Procedure: Press the Menu Select button directly below Ok once you have entered the name. to Cnts. Press the Menu Select button directly below Cncl to return Press the Menu Select button directly below Cnts.
  • Page 46 APX 4500 O2 CH ADVANCED FEATURES to Type 1. Press the Menu Select button directly below Edit. to the required mode. Press the Menu Select button directly below Ok. Use keypad to enter or edit the existing system IDs. to [Add Number].
  • Page 47 APX 4500 O2 CH ADVANCED FEATURES  Contacts Editing a Contact (Entry Alias and Entry ID) Entry Alias and Entry ID can be edited. Press the Menu Select button directly below Edit. The display shows Edit name and a blinking cursor Procedure: appears.
  • Page 48 APX 4500 O2 CH ADVANCED FEATURES  Contacts Editing a Contact (Call Type) Procedure: Press the Menu Select button directly below Done to save your changes and return to the main screen for to Cnts. Contacts. Press the Menu Select button directly below Cnts.

  • Page 49: Scan Lists

    APX 4500 O2 CH ADVANCED FEATURES  Scan Lists Scan lists are created and assigned to individual channels/groups. Your radio scans for voice activity by cycling through the channel/group sequence specified in the scan list for the current channel/group. Your radio supports different types of Scan Lists: •...
  • Page 50 APX 4500 O2 CH ADVANCED FEATURES Menu Select Items  Scan Lists Nuis Prfl Zone Scan ScnL Mute Info Rcnt Viewing a Scan List Colr Cnts Myid Procedure: Zone A to ScnL. Channel 1 Scan on Press the Menu Select button directly below ScnL.
  • Page 51 APX 4500 O2 CH ADVANCED FEATURES  Scan Lists to select more channels to be added or deleted. Editing the Scan List This feature lets you change scan list members and priorities. Use the MFK to select additional channels to be added or deleted.

  • Page 52: Viewing And Changing The Priority Status

    APX 4500 O2 CH ADVANCED FEATURES  Scan Lists Viewing and Changing the Priority Status Procedure A Scan icon indicates that the current channel is in the scan list as a non-priority channel. Below the Sel, Del, and Rcl screen, press the Menu The LED lights up solid green.
  • Page 53 APX 4500 O2 CH ADVANCED FEATURES  Scan Turning Scan On or Off Scan On or Off This feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. Procedure: [Preprogrammed Button] Press the preprogrammed Scan button.
  • Page 54 APX 4500 O2 CH ADVANCED FEATURES  Scan Transmitting While the Scan is On Radio Programmed for Non-Talkback Scan Procedure: Press the PTT button at any time to transmit on the selected channel or fixed channel. CONTENTS < PREV NEXT >...

  • Page 55: Deleting A Nuisance Channel

    APX 4500 O2 CH ADVANCED FEATURES  Scan Menu Select Items Nuis Prfl Zone Scan Deleting a Nuisance Channel ScnL Mute Info Rcnt Colr Cnts Myid If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove Zone A the unwanted channel from the scan list.

  • Page 56: Restoring A Nuisance Channel

    APX 4500 O2 CH ADVANCED FEATURES  Scan Restoring a Nuisance Channel Procedure: To restore the deleted nuisance channel, do one of the following: • Turn the radio off and then turning it on again. • Change modes. • Turn off the radio, and then turn it back on.
  • Page 57 APX 4500 O2 CH ADVANCED FEATURES  Respond to a Call Alert Page This feature allows your radio to work like a pager. Even if other users are away from their radios, or if they are unable to hear their radios, you can send them an individual Call Alert page.

  • Page 58: Emergency Operation

    APX 4500 O2 CH ADVANCED FEATURES  Emergency Operation Press and hold the PTT button. Speak clearly into the microphone. Sending an Emergency Alarm with Emergency Call Release the PTT button to end the transmission and wait This feature allows you to send an Emergency Alarm to for a response from the dispatcher.
  • Page 59 APX 4500 O2 CH ADVANCED FEATURES  Emergency Operation Special Considerations for Emergencies • If you press the emergency button while in a channel that has no emergency capability, a low-pitched tone sounds. • If the unit is out of the range of the system and/or the emergency alarm is not acknowledged, a tone sounds and the display shows No acknowledge.

  • Page 60: Secure Operations

    Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. Unlike other forms of security, Motorola digital encryption provides signaling that makes it virtually impossible for others to decode any part of an encrypted message Berks County’s talkgroup are strapped to clear, or...

  • Page 61: Trunking System Controls

    APX 4500 O2 CH ADVANCED FEATURES  Trunking System Controls Using the Fail-soft System The fail-soft system ensures continuous radio Procedure: communications during a trunked system failure. Rotate the MFK to change to a different repeater If a trunking system fails completely, the radio goes into fail- frequency.
  • Page 62 APX 4500 O2 CH ADVANCED FEATURES  Trunking System Controls Going Out of Range Out of range when your radio goes out of the range of the system, it can no longer lock onto a control channel. Procedure: You hear a low-pitched tone.
  • Page 63 APX 4500 O2 CH UTILITIES Viewing the Recent Calls ............Selecting a Radio Profile ............Controlling the Display Backlight ........Turning Keypad Tones On or Off ......... Using the Time-Out Timer ............. Using the Digital PTT ID Feature .......... Accessing the General Radio Information ......

  • Page 64: Viewing The Recent Calls

    APX 4500 O2 CH UTILITIES  Viewing the Recent Calls This feature allows you to view the recent incoming and outgoing call information of the following call types: • Call Alert • Private Call Procedure: to Rcnt. Menu Select Items...

  • Page 65: Selecting A Radio Profile

    APX 4500 O2 CH UTILITIES  Selecting a Radio Profile This feature allows you to manually switch the visual and audio settings of the radio. The display, backlight, alert tones, and audio settings are defined according to the preprogrammed radio settings of each radio profile.

  • Page 66: Controlling The Display Backlight

    APX 4500 O2 CH UTILITIES  Controlling the Display Backlight You can enable or disable the radio’s display backlight as Procedure: needed, if poor light conditions make the display difficult to read. Press the Dimmer button to adjust the brightness of the display.

  • Page 67: Turning Keypad Tones On Or Off

    APX 4500 O2 CH UTILITIES  Turning Keypad Tones On or Off You can enable and disable keypad tones, if needed. Procedure: [Menu] to Mute. Menu Select Items Nuis Prfl Zone Scan Press the Menu Select button directly below Mute.

  • Page 68: Using The Time-Out Timer

    APX 4500 O2 CH UTILITIES  Using the Time-Out Timer This feature turns off your radio’s transmitter. You cannot Procedure: transmit longer than the preset timer setting. Hold down the PTT button longer than the preprogrammed If you attempt to do so, the radio automatically stops your time.

  • Page 69: Using The Digital Ptt Id Feature

    APX 4500 O2 CH UTILITIES  Using the Digital PTT ID Feature This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. This ID, consisting up to a maximum of eight characters, can be viewed by both the receiving radio and the dispatcher.

  • Page 70: Accessing The General Radio Information

    APX 4500 O2 CH UTILITIES  Accessing the General Radio Information • • Your radio contains information on the following: Siren Version TRC Version • Radio Information • • VRS Version URC Version • IP Display • • • Control Assignments...
  • Page 71 APX 4500 O2 CH UTILITIES Follow the procedure to view the information; Procedure: Menu Select Items to Info. Nuis Prfl Zone Scan ScnL Mute Info Rcnt Press the Menu Select button directly below Info. Colr Cnts Myid to required information.
  • Page 72 APX 4500 O2 CH UTILITIES ***NOTE: If you change the display to “RED” when the Changing the Display Color You can change or the radio’s display color as needed. radio is “out of range” the display will not change colors.

  • Page 73: Voice Announcement

    APX 4500 O2 CH UTILITIES  Voice Announcement This feature enables the radio to audibly indicate the current feature mode, Zone or Channel the user has just assigned. This is typically useful when the user is in a difficult condition to read the content shown on the display.

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