Unlocking The Drive Manually; Wd Smartware Software Is Not Available - Western Digital My Passport WDBAAB3200ACH User Manual

Portable hard drive
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Unlocking the Drive Manually

You may need to unlock the drive manually in cases such as the following.

WD SmartWare Software is Not Available

You uninstalled the software and left the drive is locked.
You move your drive to another system, and need to unlock it without installing
the software.
To unlock the drive:
1.
Double-click the WD SmartWare virtual CD on the desktop.
2. Double-click the DriveUnlock icon.
The WD SmartWare Drive Unlock screen displays.
3. Enter your password and click the Unlock button. If you do not remember your
password, click the arrow to the left of Password Hint to reveal the hint.
4. Click Unlock to unlock your drive.
If you click Exit, you will not be able to access the files on your drive.
5. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare
Drive Unlock screen. The WD SmartWare Home screen displays.
MY PASSPORT FOR MAC
MANAGING AND CUSTOMIZING YOUR DRIVE – 35
USER MANUAL

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