Western Digital WDBAAA2500Axx - My Passport Essential User Manual
Ultra-portable hard drives
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Summary of Contents for Western Digital WDBAAA2500Axx - My Passport Essential
- Page 1 ® My Passport ™ Essential and Essential SE Ultra-Portable Hard Drives User Manual My Passport Essential and Essential SE User Manual...
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Page 2: Wd Service And Support
WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, ®... -
Page 3: Table Of Contents
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Table of Contents WD Service and Support ........... ii Accessing Online Support . - Page 4 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Locking and Unlocking the Drive ......25 Password Protecting the Drive .
- Page 5 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive ............50 Unlocking the Drive with the WD SmartWare Software .
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Page 6: About Your Wd Drive
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL About Your WD Drive Welcome to your My Passport™ Essential™ or Essential SE ultra-portable hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software, and drive lock security protection. -
Page 7: Kit Contents
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Planet friendly—We designed a small box from recycled materials to minimize waste. We encourage you to recycle it. Ready to plug-and-play with Windows computers—NTFS-formatted for compatibility with all Windows operating systems. Support for multiple devices—One installation of the software supports up to three WD drives (My Passport or My Book drives with WD SmartWare software). -
Page 8: Operating System Compatibility
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Operating System Compatibility Your My Passport Essential or Essential SE drive and the WD SmartWare software are compatible with the following operating systems: ® ® ® Windows OS X ® • Windows XP •... -
Page 9: Usb 3.0 Interface
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL USB 3.0 Interface Super-Speed USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward- compatible with USB 2.0 and USB 1.1. Connection to a USB 2.0 or USB 1.1 port transfers data at the port speed: •... -
Page 10: Connecting The Drive And Getting Started
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting the drive and installing the WD SmartWare software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD SmartWare Software Getting Started Without the WD SmartWare Software Connecting the Drive... - Page 11 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 6. For Windows XP, one or two screens might appear, depending on whether the AutoRun (AutoPlay) function is enabled or disabled: IF AutoRun (AutoPlay) is . . . on your computer, THEN . . . Enabled Proceed to step a.
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Page 12: Getting Started With The Wd Smartware Software
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL a. For Windows Vista or Windows 7 with AutoRun (AutoPlay) enabled: Click Open folder to view files on the AutoPlay screen and double-click the WD SmartWare.exe file to display the Welcome to WD SmartWare screen (see Figure 4 on page 6). - Page 13 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. After the software installation completes: IF you clicked . . . at step 1, THEN the WD SmartWare software displays . . . Install WD SmartWare The initial Backup screen for performing your first backup Figure 5 on page 9).
- Page 14 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 5. Initial Backup Screen Drive Management Initial Drive Settings Screen WD SmartWare Initial Drive Settings Screen Figure 6. Initial Drive Settings Screens CONNECTING THE DRIVE AND GETTING STARTED – 9...
- Page 15 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 7. WD SmartWare Home Screen Figure 8. Drive Management Home Screen CONNECTING THE DRIVE AND GETTING STARTED – 10...
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Page 16: Wd Smartware Software Overview
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL WD SmartWare Software Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. •... -
Page 17: Drive Management Home Screen
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL In the Content Gauge for your computer’s hard drive, all of your files that are available for backup are shown against a blue background in six categories where: This file category Includes files with these extensions Documents .doc, .txt, .htm, .html, .ppt, .xls, .xml, and other document extensions... -
Page 18: Viewing The Info/Online Help Topics
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL As you copy files to your drive, the Content Gauge shows them in six categories: • Documents • Mail • Music • Pictures • Other See “WD SmartWare Home Screen” on page 11 for a description of the file categories. Note: The small number of files that are shown in the Additional Files category when you first install the WD SmartWare software—before copying any files to the drive—represents the system and hidden files that your... -
Page 19: Backing Up Your Computer Files
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Backing Up Your Computer Files This chapter includes the following topics: About Backing Up Your Computer Files Backing It All Up Advanced Backup Capabilities About Backing Up Your Computer Files The WD SmartWare software automatically and continuously backs up all of the content on your computer to your My Passport drive—music, movies, photos, documents, e- mail, and other files. - Page 20 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 9. Backup Screen In the Content Gauges for your computer’s disk drives, the categories of files that would be included in the backup if you click Start Backup are shown where a: •...
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Page 21: Backing It All Up
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files like .tmp and .log files. -
Page 22: Advanced Backup Capabilities
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Important: Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup. The best long-term solution would be to relegate the drive to long- term archive storage and: a. -
Page 23: Changing The Backup Software Settings
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 2. In the backup files content box: • Select the check boxes for the categories of files that you want to include in the backup. • Clear the check boxes for the categories of files that you want to exclude from the backup. - Page 24 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 11. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software can keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see the file a couple of versions ago, the WD SmartWare software has a copy for you.
- Page 25 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Pausing Backups Until Your Computer is Idle. A large backup can take a lot of time, and can consume a lot of your system processing resources. The WD SmartWare software works in the background using minimal computer resources while you are working on your computer.
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Page 26: Retrieving Backed Up Files
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File Retrieving a Folder Retrieving an Earlier Version of a File or Deleted Files Retrieving All Your Content About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Passport drive and copy them to either:... - Page 27 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 12. Retrieve Screen Figure 13. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES – 22...
- Page 28 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 14. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 15 on page 24). 5.
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Page 29: Retrieving A Folder
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 15. Retrieve Files Selection Box 7. During the retrieve: • The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. •... -
Page 30: Locking And Unlocking The Drive
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive. -
Page 31: Unlocking The Drive
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. On either screen, click Security to display the Set Security dialog: 4. Type your password in the Choose a password box. 5. Retype your password in the Verify password box. 6. Type a hint to help remind yourself of your password in the Password hint box. 7. -
Page 32: Unlocking The Drive With The Wd Smartware Software
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, the WD SmartWare software displays a Drive is locked message in place of the Content Gauge for your My Passport drive: To unlock the drive using the WD SmartWare software: As prompted, click the My Passport image above the Drive is locked prompt to open... -
Page 33: Changing Your Password
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL To unlock the drive without the WD SmartWare software installed: Start the WD SmartWare Drive Unlock utility by either: • Using your computer’s file management utility and double-clicking the WD Unlocker virtual CD drive listing •... -
Page 34: Turning Off The Drive Lock Feature
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: Click Security on either the WD SmartWare Drive Settings screen or the drive management Drive Settings screen (Figure 16 on page 25) to display the Your Drive is Secure dialog: 2. -
Page 35: Managing And Customizing Your Drive
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Managing and Customizing Your Drive This chapter includes the following topics: Using the WD SmartWare Icon Opening the WD SmartWare Software Checking Drive Status Monitoring Icon Alerts Safely Disconnecting the Drive Customizing Your Software Settings Customizing Your Drive Settings Uninstalling the WD SmartWare Software Restoring the WD SmartWare Software and Disk Image... -
Page 36: Monitoring Icon Alerts
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Monitoring Icon Alerts The WD SmartWare icon in the taskbar flashes to indicate drive status: IF the WD SmartWare icon flashes . . . THEN the drive might be . . . Green and white, Locked or in a format that the WD SmartWare software does not understand (non-Windows... -
Page 37: Specifying A Different Retrieve Folder
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Specifying a Different Retrieve Folder When you start a retrieve, you can choose whether you want to store the retrieved files in either: • Their original locations on your computer • A Retrieved Content folder By default, the WD SmartWare software creates and uses a Retrieved Content subfolder in your My Documents folder. -
Page 38: Customizing Your Drive Settings
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Customizing Your Drive Settings The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance: • Security—Create, modify, and disable passwords that keep others from accessing the files on your drive. -
Page 39: Registering The Drive
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Registering the Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. To register your drive to receive free technical support during the warranty period and be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. -
Page 40: Erasing The Drive
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 2. In the Turn off Drive box, select the inactivity time interval at which you want to turn off the drive. 3. Click Set Timer to save and implement your sleep timer setting. Erasing the Drive CAUTION! Erasing your drive permanently deletes all of the data on your drive. - Page 41 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Using the Drive Unlock Utility. To erase your My Passport when the drive is locked and you have forgotten or lost your password: If you do not see a prompt to provide your password, then either: •...
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Page 42: Enabling The Backup And Retrieve Functions
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Read the warning about the loss of data if you erase your drive. 5. Click the I understand check box to signify that you accept the risk. 6. Click Format to erase your drive. After the drive erase operation completes, go to support.wdc.com and see Knowledge... -
Page 43: Uninstalling On Windows Xp
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Uninstalling on Windows XP To uninstall the WD SmartWare software on Windows XP: Click Start > Control Panel. 2. Double-click Add or Remove Programs. 3. Select WD SmartWare and click Remove. 4. Click Yes at the Are you sure... prompt. Uninstalling on Windows Vista or Windows 7 To uninstall the WD SmartWare software on Windows Vista or Windows 7: Click Start >... -
Page 44: Checking Drive Health
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Checking Drive Health The data files on your My Passport drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. - Page 45 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test CHECKING DRIVE HEALTH – 40...
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Page 46: Using The Drive With A Mac
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Using the Drive with a Mac The My Passport drive is preformatted as a single NTFS partition for compatibility with all updated Windows operating systems. To use the drive with Mac OS X Leopard or Snow Leopard operating systems, and to use Time Machine, if you want, you must first: •... -
Page 47: Enhancing Performance With Wd +Turbo
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Verify that the My Passport icon displays on your desktop, where “MY PASSPORT” is the name you assigned to the volume when you reformatted the drive for use with the Mac computer: Your My Passport drive is now ready to use as an external storage device. - Page 48 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Install on the WD +TURBO Driver Installer screen: 4. Read the license agreement and click Accept to continue. 5. A message informs you that installing the drivers requires you to restart your computer to make them active: Click Yes to continue.
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Page 49: Installing The Wd Smartware Software
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the WD SmartWare Software Double-click the My Passport icon and then double-click the WD SmartWare icon on the screen that displays: 2. A message asks whether you want to use the My Passport drive to back up with Time Machine: WD SmartWare software is fully compatible with Apple's Time Machine software. - Page 50 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Continue to Install and the installer utility detects that the WD SmartWare software is not installed: 4. Click Install WD SmartWare to begin the installation. 5. Read the license agreement and click Accept to continue. 6.
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Page 51: Wd Smartware Home Screen
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Figure 17. Home Screen WD SmartWare Home Screen On the Home screen, you can modify the primary drive being categorized using the drop-down selection box under the name of your computer. If you select a different drive, the system will identify the categories of files on that drive. -
Page 52: Using The Wd Smartware Icon
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files. •... -
Page 53: Checking Drive Status
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL • Double-clicking WD SmartWare in the Applications list: Checking Drive Status Use the WD SmartWare icon to determine whether the drive is encrypted (locked), how full the drive is, the drive’s serial number, and the temperature condition of the drive: Click the WD SmartWare icon to display a list of drives and select the My Passport drive: 2. -
Page 54: Safely Dismounting The Drive
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL a. Click Unlock Drive on the submenu to open the WD SmartWare Drive Unlock screen: b. Type your password in the Password box and click Unlock. c. Click Exit at the Your drive is now unlocked prompt to close the WD SmartWare Drive Unlock screen. -
Page 55: Using The My Passport Icon
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Using the My Passport Icon To safely dismount the drive using the My Passport icon: Right- or control-click the My Passport icon on the desktop and select Eject “MY PASSPORT” where “MY PASSPORT” is the name you assigned to the volume when you reformatted the drive for use with the Mac computer: You might hear the drive power down. -
Page 56: Unlocking The Drive Without The Wd Smartware Software
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL To unlock your drive: Type your password in the Password box. 2. Click Unlock to unlock your drive and enable the WD SmartWare software. Manually. If your computer goes into sleep mode, an unlock screen might not display when you reactivate it. -
Page 57: Uninstalling The Wd Smartware Software
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Double-click the WD Unlocker VCD icon and double-click the Drive Unlock icon on the screen that appears: 2. Type your password in the Password box: 3. Click Unlock to unlock your drive. 4. - Page 58 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 2. Double-click the WD SmartWare Uninstaller icon: 3. Click Uninstall on the WD SmartWare Uninstall screen: USING THE DRIVE WITH A MAC – 53...
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Page 59: Troubleshooting
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support Web site at support.wdc.com and search our knowledge base for more help. - Page 60 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to your USB card documentation or contact your USB card manufacturer. Note: If your USB 3.0 or USB 2.0 controller is built in to the system motherboard, be sure to install the appropriate chipset support for your motherboard.
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Page 61: Installing The Ses Driver
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the SES Driver If you decide to not install the WD SmartWare software, you must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. - Page 62 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER – 57...
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Page 63: Installing The Driver Manually
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. - Page 64 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL d. Click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER – 59...
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Page 65: Installing On Windows Vista Computers
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows Vista Computers After you physically connect the drive as shown in Figure 3 on page 5, the Found New Hardware screen displays. Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Hardware screen. -
Page 66: Installing The Driver Manually
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: On the Found New Hardware wizard screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device wizard screen, click Don’t search online: 3. - Page 67 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4. Browse to Computer and: a. Double-click the My Passport drive. b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER –...
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Page 68: Installing On Windows 7 Computers
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: Open All Programs and click Computer > Manage: 2. - Page 69 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER –...
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Page 70: Compliance And Warranty Information
Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. COMPLIANCE AND WARRANTY INFORMATION – 65... -
Page 71: Kcc Notice (Republic Of Korea Only)
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL KCC Notice (Republic of Korea only) Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Environmental Compliance (China) (Pb) (Hg) (Cd) -
Page 72: Limited Warranty
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. -
Page 73: Index
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Index FCC Class B information 65 File categories, defined 12 Accessories, optional 2 history, drive setting 31 history, screen 19 Backup Formatting the drive 54 about backing up files 14 Full Media Scan 39 files content box 17 procedure 16 Handling precautions 4... - Page 74 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Performance enhancement 47 System compatibility 3 Physical description 3 Pictures file category, defined 12 Temperature check 30 Precautions for handling 4 Preferences options, setting 32 Preferences software setting 31 Uninstalling WD SmartWare software Product features 1 from Windows 31 Unlocking the drive 26...
- Page 75 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Essential, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.