Western Digital My Book WDBAAH0015HCH User Manual
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Western Digital My Book WDBAAH0015HCH User Manual

Western Digital My Book WDBAAH0015HCH User Manual

Western digital my book wdbaah0015hch: user guide
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Summary of Contents for Western Digital My Book WDBAAH0015HCH

  • Page 1 My Book Elite User Manual My Book ® Elite ™ User Manual...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

  • Page 3: Table Of Contents

    Table of Contents WD Service and Support ........... ii Accessing Online Support .
  • Page 4 Locking and Unlocking Your Drive ......29 Password Protecting Your Drive..........29 Unlocking Your Drive .
  • Page 5 Troubleshooting ......... . . 55 Installing, Partitioning, and Formatting the Drive .

  • Page 6: About Your Wd Drive

    About Your WD Drive Welcome to your My Book™ Elite™ external hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features a customizable smart display to identify what's on your drive, visual automatic, continuous backup software, and drive lock security protection.

  • Page 7: Kit Contents

    Power miser - My Book external drives are designed to save energy. WD GreenPower Technology™ lowers internal drive power consumption by up to 30%, a sleep mode reduces power during idle times, and a power-saving feature turns the drive on and off with your computer.

  • Page 8: Compatibility

    Compatibility ® Windows ® • Windows XP ® • Windows Vista ® • Windows 7 Note: Compatibility may vary depending on your computer’s hardware configuration and operating system. For highest performance and reliability, install the latest updates and service pack (SP). For Windows, go to the Start menu and select Windows Update.

  • Page 9: Indicators

    Power Button USB Port Figure 2. Back of My Book Elite Drive Indicators Customizable Label. The customizable label displays the name you assign to the My Book. The label remains visible even when the drive is unplugged. Power/Activity LED. The power/activity LED is on the center of the front panel of the drive.

  • Page 10: Power Button

    Segment Number Power Button The power button is used to safely power down the unit and avoid data loss or damage to the unit. The power button only works if WD SmartWare is installed. Note: After you power off the drive using the power button, if it remains connected to your computer, you need to press the power button again to turn it back on.

  • Page 11: Handling Precautions

    WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: • Do not drop or jolt the device.

  • Page 12: Connecting The Drive And Getting Started

    Connecting the Drive and Getting Started This chapter includes the following topics: Connecting the Drive Installing the Drive Getting Started With WD SmartWare Software WD SmartWare Overview WD SmartWare Home Screen Viewing the Info/Online Help Topics Connecting the Drive Connect your My Book drive as shown below. Figure 3.

  • Page 13: Installing The Drive

    Installing the Drive The following topics provide directions on installing the drive for the first time. Continue with the section below that applies to your operating system: • “Installing on Windows XP” on page 8 • “Installing on Windows Vista/Windows 7” on page 10 Note: For information about installing the drive on a Mac, see “Using the Drive with a Mac”...
  • Page 14 Open My Computer. b. Double-click the WD SmartWare virtual CD, which is listed under Devices with Removable Storage. Note: WD Smartware software is provided in the form of a virtual CD (VCD) drive on your My Book drive. The VCD displays on your desktop and behaves just like a physical CD.

  • Page 15: Installing On Windows Vista/Windows 7

    Installing on Windows Vista/Windows 7 After you physically connect the drive as shown in Figure 3 on page 7, two or three screens may pop up, depending on your computer setup. If Autorun (AutoPlay) is enabled on your computer: a. On the Found New Hardware screen, click Cancel. Figure 5.
  • Page 16 WD SmartWare installs the driver for this drive. b. Open Computer. The WD SmartWare virtual CD drive is listed under Devices with Removable Storage. c. Double-click the WD SmartWare virtual CD. Note: WD Smartware software is provided in the form of a virtual CD (VCD) drive on your My Book drive.

  • Page 17: Getting Started With Wd Smartware Software

    The Welcome to WD SmartWare screen displays. If a Flash Player is installed on your computer, the screen is animated: d. Continue to “Getting Started With WD SmartWare Software” in the following section. Note: If you do not want to install the WD SmartWare software, see “Installing an SES Driver”...
  • Page 18 MY BOOK ELITE USER MANUAL Figure 7. Initial Backup Screen Figure 8. Initial Drive Settings Screen CONNECTING THE DRIVE AND GETTING STARTED – 13...

  • Page 19: Wd Smartware Overview

    Figure 9. Home Screen WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. •...
  • Page 20 • Retrieve—Brings back valuable data that has been lost or overwritten (see Figure 13 on page 26) • Settings—Manages security, diagnostics, power settings, and backup parameters (see Figure 11 on page 22) On the Home screen, you can modify the primary drive being categorized with the drop- down selection box under the name of your computer.

  • Page 21: Viewing The Info/Online Help Topics

    MY BOOK ELITE USER MANUAL Viewing the Info/Online Help Topics Each WD SmartWare screen provides easy access to online help information to quickly guide you through your backup, retrieve, and settings tasks. Whenever you are uncertain about what to do on any screen, just click the info/online help icon in the upper-right corner of any screen: To close the info/help screen after reading the online help, click the X icon in the upper-...

  • Page 22: Backing Up Your Computer Files

    Additionally, the Backup screen (see Figure 10 on page 18) provides: • Content Gauges for your computer’s disk drives, so you can see the number of files and the storage size for each content category • A Refresh View button for rescanning the drive and verifying accurate Content Gauge counts after adding or changing files on your computer •...
  • Page 23 Figure 10. Backup Screen In the Content Gauges for your computer’s disk drives, the categories of files that would be included in the backup if you click Run Backup are shown: • Light blue background in the Content Gauge for your computer’s hard drive represents the original files that are available for backup.

  • Page 24: Backing It All Up

    For a complete list of all included file extensions, search for Answer ID 3644 in the WD Knowledge Base at http://support.wdc.com. Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files like .tmp and .log files.

  • Page 25: Advanced Backup Capabilities

    The best long-term solution would be to relegate the drive to long- term archive storage and: a. Click the Home tab to display the Home screen. b. Click the WDStore link in the WD Online box to view the WD Online Store website.

  • Page 26: Selecting Specific Content To Back Up

    Selecting Specific Content to Back Up To back up some of your computer files: On the Backup screen (see Figure 10 on page 18), select Detailed View to open the backup files content box: 2. In the backup files content box: •...

  • Page 27: Changing The Backup Software Settings

    Changing the Backup Software Settings To optimize your backup, you can: • Specify the number of backup versions to keep for each file • Pause backups until your computer is idle In order to configure these backup options: Click the Settings tab to display the Settings screen (see Figure 11). Figure 11.
  • Page 28 Figure 12. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software enables you to keep up to 25 older versions of each file. If you overwrite or delete a file by accident, or want to see the file a couple of versions ago, the WD SmartWare software has a copy for you.
  • Page 29 Pausing Backups Until Your Computer is Idle. A large backup can take a lot of time, and can consume a lot of your system processing resources. Even with the WD SmartWare software running in the background, a backup can reduce your computer’s response to other tasks.

  • Page 30: Retrieving Backed Up Files

    Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File Retrieving a Folder Retrieving an Earlier Version of a File or Deleted Files Retrieving All of Your Content About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Book drive and either: •...
  • Page 31 MY BOOK ELITE USER MANUAL Figure 13. Retrieve Screen Figure 14. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES – 26...
  • Page 32 MY BOOK ELITE USER MANUAL Figure 15. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 16). Figure 16. Retrieve Files Selection Box RETRIEVING BACKED UP FILES –...

  • Page 33: Retrieving A Folder

    5. Navigate through the folder structure to find the content of interest. Also, you can use the search box by typing the name (or partial name) of the file or folder you are looking for: • Click the appropriate file category button to list the files by category: Pictures Music Movies...

  • Page 34: Locking And Unlocking Your Drive

    Locking and Unlocking Your Drive This chapter includes the following topics: Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing Your Password Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to be able to access your content on the drive.
  • Page 35 MY BOOK ELITE USER MANUAL Figure 17. Drive Settings Screen 3. Click Security to display the Set Security dialog: 4. Type your password in the Choose a password box. 5. Retype your password in the Verify password box. 6. Type a hint to help remind yourself of your password in the Password hint box. 7.

  • Page 36: Unlocking Your Drive

    9. Click Save Security Settings to save your password and enable password protection for your drive. CAUTION! After creating a password, the drive remains unlocked for as long as you continue your current work session. Then, the WD SmartWare software: •...

  • Page 37: Unlocking Your Drive Without The Wd Smartware Software

    CD and double-clicking the Unlock.exe file • Clicking Start > My Computer and double-clicking the WD SmartWare icon under Devices with Removable Storage. 2. Type your password in the Password box. If you provided a password hint when you created your password, click the Password hint pointer to see the hint.

  • Page 38: Turning Off The Drive Lock Feature

    Turning Off the Drive Lock Feature To remove password protection from your drive: Click Security on the Drive Settings screen (see Figure 17 on page 30) to display the Your Drive is Secure dialog: 2. Type your password in the Password box. 3.

  • Page 39: Managing And Customizing Your Drive

    Managing and Customizing Your Drive This chapter includes the following topics: WD SmartWare Icon Opening WD SmartWare Software Checking Status and Temperature Monitoring Icon Alerts Disconnecting the Drive Safely Customizing Your Software Settings Customizing Your Drive Settings Uninstalling the WD SmartWare Software WD SmartWare Icon After you have installed the WD SmartWare software (see “Getting Started With WD SmartWare Software”...

  • Page 40: Checking Status And Temperature

    The WD SmartWare Home screen displays: Checking Status and Temperature Mouse over the WD SmartWare icon drive temperature, and to determine whether the drive is currently locked: Monitoring Icon Alerts • If the WD SmartWare icon may be locked or is in a format that the WD SmartWare software does not understand (non-Windows format in a Windows environment).

  • Page 41: Disconnecting The Drive Safely

    Disconnecting the Drive Safely CAUTION! To prevent data loss, close all active windows and applications before shutting down or removing the drive. Using the System Tray Right-click the WD SmartWare icon remove My Book Elite USB HDD: You may hear the drive power down as the Power LED flashes. 2.

  • Page 42: Specifying A Different Retrieve Folder

    To customize your WD SmartWare software settings for the best possible performance with your drive, on the Software Settings screen (see Figure 12 on page 23): IF you want to . . . Change the number of backup versions to keep for each file, Enable anytime backups or inhibit them until your computer is idle, Specify a path to a different retrieve...

  • Page 43: Customizing Your Drive Settings

    • Check for software updates. This ensures that you are always using the most-recent software version. To enable or disable the Preferences options: On the Software Settings screen (see Figure 12 on page 23), click Preferences to display the Set Preferences dialog: 2.

  • Page 44: Specifying A Name For Your Drive

    IF you want to . . . Perform routine drive diagnostics and status checks, Specify an inactive time interval to turn off your drive, Erase your drive so you can use it again if you have implemented password protection and then lost or forgotten your password, Specifying a Name For Your Drive The custom label that you specify remains on your drive even when it is turned off or...

  • Page 45: Registering Your Drive

    Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. 2. On the Drive Settings screen (see Figure 17 on page 30), click Register Drive to display the Register Drive dialog: 3.

  • Page 46: Setting The Drive Sleep Timer

    Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. To specify the inactivity period for the sleep timer: On the Drive Settings screen (see Figure 17 on page 30), click Sleep Timer to display the Set Sleep Timer dialog: 2.

  • Page 47: Uninstalling The Wd Smartware Software

    Uninstalling the WD SmartWare Software You can easily uninstall the software. However, you will need to restart the Run Backup backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations. (See “Backing Up Your Computer Files” on page 17.) Use your operating system’s Add or Remove Programs function to uninstall the WD SmartWare software from your computer: Windows XP...

  • Page 48: Checking Drive Health

    Checking Drive Health The data files on your My Book drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. Run one of the following tests if you are concerned that your drive is not operating properly: Diagnostic Tool Quick S.M.A.R.T.
  • Page 49 2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test MY BOOK ELITE USER MANUAL CHECKING DRIVE HEALTH – 44...

  • Page 50: Using The Drive With A Mac

    Using the Drive with a Mac This chapter includes the following topics: Reformatting the Drive Installing on a Mac OS X Tiger/Leopard/Snow Leopard Enhancing Performance with WD +TURBO WD SmartWare Icon Opening WD SmartWare Software Dismounting the Virtual CD Safely Dismounting the Drive Displaying the Status, Serial Number, and Temperature Unlocking the Drive Manually Uninstalling WD SmartWare Software...
  • Page 51 Double-click the WD SmartWare virtual CD, and then double-click the WD SmartWare icon on the screen that displays. 2. Mac OS X Leopard and Snow Leopard only: A message asks whether you want to use the My Book drive to back up with Time Machine. •...

  • Page 52: Enhancing Performance With Wd +Turbo

    Enhancing Performance with WD +TURBO WD +TURBO is a utility available on the WD SmartWare VCD that you can install to improve the performance of the My Book drive on a Mac. To install WD +TURBO: Double-click the WD SmartWare icon on the desktop. 2.

  • Page 53: Wd Smartware Icon

    7. In the Password box, enter the password you normally enter to access this Mac. When installation is complete, the computer restarts. Note: The My Book icon WD SmartWare Icon Once you have installed the WD SmartWare Software, the WD SmartWare icon displays in the bar at the top right of the screen.
  • Page 54 • In Finder, double-click WD SmartWare in the Applications list: The WD SmartWare Home screen displays. On the Home screen, you can modify the primary drive being categorized with the drop- down selection box under the name of your computer. By selecting a different drive, the system will identify the categories of files on that drive.

  • Page 55: Dismounting The Virtual Cd

    Each category includes all of the files in the represented folder except the Other category, which includes all of the files in all other folders on your computer. Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup.

  • Page 56: Safely Dismounting The Drive

    Safely Dismounting the Drive CAUTION! To prevent data loss, close all active windows and applications before shutting down or removing the drive. You can safely dismount the drive from a Mac in three ways. Using the WD SmartWare Icon Click the WD SmartWare icon 2.

  • Page 57: Using The Power Button

    Using the Power Button Press the Power Button on the My Book Elite unit. You may hear the drive power down as the Power LED flashes 2. Wait for the drive icon to be removed from the desktop before disconnecting the drive from the system.

  • Page 58: Your Computer Exits Sleep Mode

    3. Enter your password and click the Unlock button. 4. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare Drive Unlock screen. Your Computer Exits Sleep Mode If your computer goes into sleep mode, an unlock screen may not display when you reactivate the computer.

  • Page 59: Uninstalling Wd Smartware Software

    Uninstalling WD SmartWare Software Important: You can easily uninstall the software. However, you will need to restart the Run Backup backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations. (See “Backing Up Your Computer Files” on page 17.) Double-click the WD SmartWare virtual CD on the desktop or WD SmartWare in the Applications list.

  • Page 60: Troubleshooting

    If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed. Contact the adapter card manufacturer for installation procedures.
  • Page 61 Why won't my computer boot when I connect my USB drive to the computer before booting? Depending on your system configuration, your computer may attempt to boot from your WD portable USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit support.wdc.com and see Knowledge Base answer ID 1201.

  • Page 62: Installing An Ses Driver

    Installing an SES Driver Should you decide not to install the WD SmartWare software, you must install an SES driver on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Book drive to your computer. Note: If you install the WD SmartWare software, the SES Driver is automatically installed as well.

  • Page 63: Installing The Driver Manually

    MY BOOK ELITE USER MANUAL 2. Select Install the software automatically and click Next. 3. When installation is complete, click Finish. Installing the Driver Manually If you are not connected to the Internet, you can install the driver manually. On the Found New Hardware Wizard, select No, not this time and click Next. INSTALLING AN SES DRIVER –...
  • Page 64 2. On the next screen, select Install from a list or specific location and click Next. 3. Browse to My Computer: a. Double-click the WD SmartWare VCD drive. b. Double-click the extras folder. c. Select WD SES Device Driver. d. Click Next. 4.

  • Page 65: Windows Vista

    Windows Vista After you physically connect the drive as shown in Figure 3 on page 7, two or three screens may pop up, depending on your computer setup. Installing the Driver Automatically To install the SES driver automatically, you must be connected to the Internet. Note: If Autoplay is enabled, two extra screens may display at the same time as the Found New Hardware screen.
  • Page 66 2. On the next New Found Hardware - WD SES Device wizard screen, click Don’t search online. 3. On the Install the disc that came with your WD SES Device screen, click I don’t have the disc. Show me other options. 4.
  • Page 67 MY BOOK ELITE USER MANUAL d. Click Next. 5. When the installation is complete, click Close. INSTALLING AN SES DRIVER – 62...

  • Page 68: Windows 7

    Windows 7 After you physically connect the drive as shown in Figure 3 on page 7, you can install the SES driver. Open All Programs and click Computer > Manage. 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software.
  • Page 69 MY BOOK ELITE USER MANUAL 3. Click Browse my computer for driver software. 4. Browse to Computer, double-click the WD SmartWare VCD drive, double-click the extras folder, and select WD SES Device Driver. Click Next. INSTALLING AN SES DRIVER – 64...
  • Page 70 MY BOOK ELITE USER MANUAL 5. When installation is complete, click Close. INSTALLING AN SES DRIVER – 65...

  • Page 71: B Compliance And Warranty Information

    Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 72: Kcc Notice (Republic Of Korea Only)

    KCC Notice (Republic of Korea only) 기종별 B급 기기 이 기기는 가정용으로 전자파적합충족을 한 기기 (가정용 정보통신기기) 로서 주거지역에서는 물론 모든 지역에서 사용할 수 있습니다. Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Environmental Compliance (China) Warranty Information Obtaining Service...
  • Page 73 MY BOOK ELITE USER MANUAL receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at support.wdc.com), accident or mishandling while in the possession of someone other than WD.

  • Page 74: Index

    Index AC power adapters 7 Accessories, optional 2 Alerts, flashing icon 35 Backup about backing up files 17 files content box 21 procedure 19 Box contents 2 Capacity gauge 4 CAUTION about erasing the drive 41 about lost passwords 29 about preventing data loss when dis- connecting 36 about your unlocked drive 31...
  • Page 75 Opening WD SmartWare software 34 Operating system requirements 3 Other file category, defined 15 Overheating 35 Password protecting your drive 29 CAUTION about lost passwords 29 Physical description 3 Pictures file category, defined 15 Power adapters 7 Power button 5 Precautions for handling the drive 6 Preferences options, setting 37 Preferences software setting 37...
  • Page 76 Western Digital, WD, the WD logo, and My Book are registered trademarks; and My Book Elite, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

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