Warranty Information - Western Digital My Book WDG1NC10000 User Manual

MY BOOK WORLD EDITION
USER MANUAL

Warranty Information

Obtaining Service
WD values your business and always attempts to provide you the very best of service.
If this Product requires maintenance, either contact the dealer from whom you
originally purchased the Product or visit our product support Web site at
support.wdc.com for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be
given an RMA number and instructions for Product return. An unauthorized return
(i.e., one for which an RMA number has not been issued) will be returned to you at
your expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided on your return paperwork. Your original
box and packaging materials should be kept for storing or shipping your WD product.
To conclusively establish the period of warranty, check the warranty expiration (serial
number required) via support.wdc.com. WD shall have no liability for lost data
regardless of the cause, recovery of lost data, or data contained in any Product
placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will be free from
defects in material and workmanship for a period of three (3) years, unless otherwise
required by law, and will conform to WD's specification therefor. This limited warranty
period shall commence on the purchase date appearing on your purchase receipt.
WD shall have no liability for any Product returned if WD determines that the Product
was stolen from WD or that the asserted defect a) is not present, b) cannot
reasonably be rectified because of damage occurring before WD receives the
Product, or c) is attributable to misuse, improper installation, alteration (including
removing or obliterating labels and opening or removing external enclosures, unless
the product is on the list of limited user-serviceable products and the specific
alteration is within the scope of the applicable instructions, as found at
support.wdc.com), accident or mishandling while in the possession of someone other
than WD. Subject to the limitations specified above, your sole and exclusive warranty
shall be, during the period of warranty specified above and at WD's option, the repair
or replacement of the Product. The foregoing warranty of WD shall extend to repaired
or replaced Products for the balance of the applicable period of the original warranty
or ninety (90) days from the date of shipment of a repaired or replaced Product,
whichever is longer.
The foregoing limited warranty is WD's sole warranty and is applicable only to
products sold as new. The remedies provided herein are in lieu of a) any and all other
remedies and warranties, whether expressed, implied or statutory, including but not
limited to, any implied warranty of merchantability or fitness for a particular purpose,
and b) any and all obligations and liabilities of WD for damages including, but not
limited to accidental, consequential, or special damages, or any financial loss, lost
profits or expenses, or lost data arising out of or in connection with the purchase, use,
or performance of the Product, even if WD has been advised of the possibility of such
damages. In the United States, some states do not allow exclusion or limitations of
incidental or consequential damages, so the limitations above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
APPENDIX B - REGULATORY AND WARRANTY – 45