VTech 6052 User Manual page 50

Troubleshooting
Problem Suggeston
The system does • Make sure you subscrbe to caller ID wth call watng features provded by the local telephone
not receve caller ID company.
or the system does
• The caller may not be callng from an area whch supports caller ID.
not dsplay caller ID
• Both you and the caller's telephone companes must use equpment whch are compatble wth
durng call watng.
caller ID servce.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
The answerng system • Make sure the answerng system s on. When the answerng system s on, the red lght on the
does not answer after aNSwEr oN/oFF key should be lt.
the correct number of
• If toll saver s actvated, the number of rngs changes to two when there are new messages
rngs.
watng (see page 28).
• If the memory s full or f the answerng system s off, the system wll answer after ten rngs.
• In some cases, the answerng system wll be affected by the rngng system used by the local
telephone company.
The announcement • When recordng the announcement, make sure you speak n a normal tone of voce about nne
message s not clear. nches from the telephone base.
• Make sure there is no background noise (television, music, traffic, etc.) when recording.
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