Buffalo TeraStation 3420DN User Manual

Network attached storage
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3420DN 4 TB
Network Attached Storage
TeraStation 3010, 3020
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documents, the warranty statement, or the packing box.
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Buffalo TeraStation
35021138-24
June 2020

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Summary of Contents for Buffalo TeraStation 3420DN

  • Page 1 Please make sure to read this manual before using and follow the procedures. If you have any inquiries about the product, contact the number on the warranty statement or the packing box. Do not discard the included documents, the warranty statement, or the packing box. Americas: www.buffaloamericas.com Europe: www.buffalo-technology.com Asia Pacific: www.buffalo-asia.com 35021138-24 June 2020...
  • Page 2: Notice

    Notice Notice Regulatory Compliance Information For Customers in the United States This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 3: Warning Symbols And Graphical Icons On The Product

    Notice For Customers in Taiwan BSMI 警告使用者 : 此為甲類資訊技術設備,於居住環境中使用時,可能會造成射頻擾動,在此種情況下,使用者會被要求採取某 些適當的對策。 Warning Symbols and Graphical Icons on the Product Warning symbols are used on the product for safety operation and prevention of injury to you and damage to the unit. The following explains the meanings of symbols used on the product. This symbol indicates important warnings or cautions for operation and maintenance.
  • Page 4: Table Of Contents

    Table Of Contents Notice ................1 Regulatory Compliance Information ..........1 Warning Symbols and Graphical Icons on the Product ....2 Safety Precautions ................2 Chapter 1 Getting Started .......... 11 Diagrams ..................11 TS3010 Series TeraStations ..............11 TS3020 Series TeraStations ..............14 Turning the TeraStation On and Off..........16 Re-Inserting Drives ...............
  • Page 5 Hidden Shares ..................27 Configuring Users ................. 27 Adding a User ...................27 Importing User Information ..............30 Adding a Group ................30 Configuring Access Restrictions for Shared Folders ....33 Local Users and Groups ................33 Active Directory ..................35 Configuring Access Restrictions for Subfolders ......38 Enabling Subfolders’...
  • Page 6 Dismounting Drives ..............60 Dismounting Using the Function Button ..........60 Dismounting from Settings ..............60 Checking Drives ................61 S.M.A.R.T..................62 Displaying S.M.A.R.T. Information ............63 Checking the Drive Condition ..............64 Formatting Drives ................. 64 Encrypting Drives ................65 Erasing Data on the TeraStation Completely ......66 Quotas ....................
  • Page 7 Configuring a Backup Job ...............86 If Backing Up from rsync-Compatible Devices to the TeraStation ..89 Restoring Backup Data ................90 Backup Logs for If Backup Fails ..............91 Replication ..................93 Preparing a Replication Destination ............94 Configuring a Replication Job ..............96 Synchronizing Between Source and Destination TeraStations Periodically ....................98 Failover ..................
  • Page 8 Changing Job Settings ................135 Synchronizing with Microsoft OneDrive ........137 Configuring a New Job ................137 Changing Job Settings ................144 Corrective Actions for in Case of Error ..........148 WebAccess ................... 149 FTP ....................152 Chapter 7 Advanced Features ........154 Antivirus Software ..............154 Activating Virus Scanning ..............154 Configuring Security Settings ..............155 Licenses ....................157...
  • Page 9 Encrypting Settings Data ..............177 Encrypting FTP Transfer Data ...............177 SSL Keys ....................177 SNMP .................... 178 Saving and Applying Settings ............ 179 Saving Settings ..................180 Applying Settings ..................181 Transferring Another TeraStation’s Settings ......182 Creating a Config File (.nas_config) ............182 Transferring Settings ................182 Restoring Factory Defaults ............
  • Page 10 Jumbo Frames ................199 Changing the IP Address ............201 Mapping IP Address and Hostname .......... 203 Boot Authentication ..............205 Notes Before Use ..................205 Important Notice ...................205 Setting Up the Authentication Server on a Windows PC ....206 Configuring Boot Authentication on the TeraStation ......206 If the TeraStation Cannot Be Accessed ..........208 Chapter 8 Drive Replacement ........
  • Page 11 Power LED Keeps Blinking ..............219 Booting the TeraStation in Emergency Mode ........220 Cleaning the Dustproof Filter ............ 221 Info and Error LEDs ..............223 Errors .......................223 Status ......................224 Default Settings ................226 Specifications ................227...
  • Page 12: Chapter 1 Getting Started

    Chapter 1 Getting Started Chapter 1 Getting Started Diagrams Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the packing box for your unit’s model name. TS3010 Series TeraStations TS3210DN 2 3 4 5 6 12 13 14...
  • Page 13 Chapter 1 Getting Started TS3410DN 2 3 4 5 6 TS3410RN 10 18 3 4 5 6 10 1 7 10 9 12 13 14 Power Button (   ) To power on the TeraStation, connect the power cable and wait for 10 seconds, then press the power button. To power off the TeraStation, press and hold down the power button for three seconds.
  • Page 14 Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red. Spins to prevent overheating inside. Do not block the fan. USB Port (   ) Compatible Buffalo USB drives, USB memory devices, and USB UPS device connections can be connected. USB hubs are not compatible. LAN Port 1 (1GbE,   ) Connect an Ethernet cable to use this port for your network.
  • Page 15: Ts3020 Series Terastations

    Chapter 1 Getting Started Link LED Glows green when the TeraStation is connected to a network. TS3020 Series TeraStations TS3220DN 2 3 4 5 6 12 13 14 TS3420DN 2 3 4 5 6...
  • Page 16 Chapter 1 Getting Started TS3420RN 10 18 3 4 5 6 10 1 7 10 9 13 14 Power Button To power on the TeraStation, connect the power cable and wait for 10 seconds, then press the power button. To power off the TeraStation, press and hold down the power button for three seconds. If the TeraStation beeps, pressing and holding this button for a short period will stop the beeping.
  • Page 17: Turning The Terastation On And Off

    Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red. Spins to prevent overheating inside. Do not block the fan. USB Port Compatible Buffalo USB drives, USB memory devices, and USB UPS device connections can be connected. USB hubs are not compatible. LAN Port 1 (1GbE) Connect an Ethernet cable to use this port for your network.
  • Page 18 Chapter 1 Getting Started Right-click your TeraStation’s icon and select Open Settings. For macOS, select the TeraStation’s icon while holding down the control key, then select Open Settings. Enter the username and password, then click OK. Note: The default username and password are “admin” and “password”.
  • Page 19 Chapter 1 Getting Started Settings will open. Click at the top-right of Settings and choose Shut Down. Click Yes. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. When the power LED turns off, the shutdown process is completed.
  • Page 20: Re-Inserting Drives

    Chapter 1 Getting Started Re-Inserting Drives If the error appears on the Dashboard in Settings and NAS Navigator2 after initial bootup, follow the procedure below to re-insert the internal drives. Turn off the TeraStation. Open the front cover with the included key. Push a drive’s unlock button and swing the lock mechanism out.
  • Page 21: Chapter 2 Configuration

    Chapter 2 Configuration Chapter 2 Configuration Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the interface using the appropriate procedure below or type the TeraStation’s IP address into the URL field of your browser.
  • Page 22: Opening Settings

    Chapter 2 Configuration From Settings, click Management. Click the settings icon (   ) to the right of “Restore/Erase”. Click Execute Wizard. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Follow the procedure on the screen and finish the setup wizard. Opening Settings Double-click the NAS Navigator2 icon ( ...
  • Page 23 Chapter 2 Configuration Enter the username and password, then click OK. Notes: • If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity. • Click Secure Connection to log in using an encrypted connection. Settings will open.
  • Page 24: Checking The Device Information From Dashboard

    Chapter 2 Configuration Username Password Settings Available admin (default) password (default) guest blank System information (read-only) If a user is assigned as an administrator, all settings are Your username Your password available. If assigned to another group, only system information (read-only) is available. •...
  • Page 25: Chapter 3 File Sharing

    Chapter 3 File Sharing Chapter 3 File Sharing Configuring Shared Folders Adding a Shared Folder From Settings, click File Sharing. Click the settings icon (   ) to the right of “Folder Setup”. Click Create Folder.
  • Page 26 Chapter 3 File Sharing Configure the desired settings, then click OK. Notes: • Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are supported. The first character should not be a symbol. • When you click the Option 1 tab, you can enter the folder description. Descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces.
  • Page 27: Recycle Bin

    Chapter 3 File Sharing have to connect to the TeraStation via AFP in order to display or copy files that contain these symbols in their filenames. ? ] [ / \ = + > < ; : " , | * •...
  • Page 28: Hidden Shares

    Chapter 3 File Sharing Click the Option 2 tab and change the “Attribute” option to “Read only”, then click OK. Read-only shares and HFS Plus-formatted USB drives will have “(Read Only)” added to comments in File Explorer. Notes: • Configure the share attribute only through Settings. Configuring folder attributes through Windows is not supported and may cause unexpected behavior.
  • Page 29 Chapter 3 File Sharing Click Create User.
  • Page 30 Chapter 3 File Sharing Enter the desired settings, then click OK. Notes: • Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the symbols ! # & @ $ * ^ %. The first character should not be a symbol. •...
  • Page 31: Importing User Information

    Chapter 3 File Sharing Importing User Information You can import users in File Sharing > Users by clicking Import CSV File. An example format for user data: Username (required), password (required), and user description (optional). Example 1: Importing usernames, passwords, and comments username1,password1,comment1 username2,password2,comment2 username3,password3,comment3...
  • Page 32 Chapter 3 File Sharing Click Add Group.
  • Page 33 Chapter 3 File Sharing Enter the desired settings, then click OK. Notes: • Group names may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), and periods (.). The first character should not be a symbol. • Group descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported.
  • Page 34: Configuring Access Restrictions For Shared Folders

    Chapter 3 File Sharing Configuring Access Restrictions for Shared Folders You may restrict access for specific shared folders, including external USB drives. Notes: • Configure access restrictions only through Settings. Configuring access restrictions through Windows is not supported and may cause unexpected behavior. •...
  • Page 35 Chapter 3 File Sharing Click the shared folder that you want to set access restrictions for. Click the Access Restrictions tab. Enable “Access Restrictions for Shared Folders”. Select the level of access for the user or group. : Read and write : Read-only : No access Click OK.
  • Page 36: Active Directory

    Chapter 3 File Sharing Notes: • The example above shows access restrictions by users. To restrict access by group, click the Local Groups tab and select group permissions. • For an access-restricted shared folder, if you change the access restrictions of all users and groups from read and write or read-only to access prohibited from the user or group list page in Settings, that shared folder can only be accessed by admin users and groups.
  • Page 37 Chapter 3 File Sharing Enter the domain controller information and click Search. The domain controller on the same network will be detected and required settings will be entered into each field automatically. Alternatively, you can also manually enter the settings. If there is a difference of more than five minutes between the TeraStation’s clock and the domain controller’s clock, joining the domain or authenticating domain users and groups may fail.
  • Page 38 Chapter 3 File Sharing Click the shared folder that you want to set access restrictions for. Click the Access Restrictions tab. Enable “Access Restrictions for Shared Folders”. Select the level of access for the user or group. : Read and write : Read-only : No access Click OK.
  • Page 39: Configuring Access Restrictions For Subfolders

    Chapter 3 File Sharing • Depending on the domain controller’s policy settings, the domain controller may force the TeraStation to leave the Active Directory domain. If this occurs, the TeraStation will lose the domain users and groups so if you have configured access restrictions using domain accounts, these users will no longer be able to access shared folders.
  • Page 40 Chapter 3 File Sharing Click the shared folder that you want to set access restrictions for. Clear all checkboxes for “LAN Protocol Support” other than “SMB (Windows/Mac)”, “Backup”, and “NFS”. Click the Option 2 tab. Enable “Access Restrictions for Subfolders”. Note: If “Hide Non-Access Permitted Files and Folders”...
  • Page 41: Restoring Owner And Permission Settings

    Chapter 3 File Sharing You may also configure access permissions for domain users and groups. You should have the TeraStation join your Active Directory domain before configuring access permissions from File Explorer. Notes: • If enabling subfolders’ access restrictions for a USB drive, the drive should be formatted using XFS or ext3. •...
  • Page 42 Chapter 3 File Sharing Click the settings icon (   ) to the right of “Folder Setup”. Click Advanced Settings for Subfolders.
  • Page 43: If A Shared Folder Cannot Be Accessed

    Chapter 3 File Sharing Select a folder to restore permissions from the tree. Note: If you select a root shared folder from the tree, the action will not be run to the recycle bin. To run the action, select the recycle bin instead. Select the actions and action range to run, then click OK.
  • Page 44 Chapter 3 File Sharing Click Edit. Under “Users”, change the “Action When Authentication Fails” to “Show network credentials window”. Click OK. The settings will be changed. The window to enter a username and password will be displayed next time you access a shared folder but fails.
  • Page 45: Chapter 4 Storage Management

    Chapter 4 Storage Management Chapter 4 Storage Management RAID Modes The TeraStation supports many types of RAID. The type of RAID arrays available for use depends on how many drives are installed on your TeraStation. Notes: • If you change the RAID mode, all data on the array is deleted. This is true for every procedure in this chapter. Always back up any important data before performing actions that affect your RAID array.
  • Page 46: Working With Raid Arrays

    Chapter 4 Storage Management RAID 1 Combines two or more drives into a mirrored array. The usable space is equal to the capacity of a single drive. Identical data is written to each drive. If a drive becomes damaged, data can be recovered by replacing the damaged drive.
  • Page 47: Changing Raid Mode

    Chapter 4 Storage Management Click the array to delete. Click Delete RAID Array. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed. Next, create a shared folder by referring to the “Adding a Shared Folder” section in chapter 3.
  • Page 48: Shutting Down The Terastation Automatically If An Error Occurs

    Chapter 4 Storage Management Choose a RAID array. Select a RAID mode and the drives to be used, then click Create RAID Array. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed. Next, create a shared folder by referring to the “Adding a Shared Folder”...
  • Page 49 Chapter 4 Storage Management From Settings, click Storage. Click the settings icon (   ) to the right of “RAID”. Click Options. Click Edit.
  • Page 50: Configuring Actions For If A Drive Used For The Raid Array Has Not Been Detected

    Chapter 4 Storage Management Change the “Error Behavior” option to “Shut down” and click OK. Configuring Actions for If a Drive Used for the RAID Array Has Not Been Detected The TeraStation can configure actions for if a drive used for the RAID array cannot be mounted when booting. Displaying or Hiding the Confirmation Screen Configure to display or hide the confirmation screen for selecting actions for if a drive used for the RAID array cannot be mounted when booting.
  • Page 51 Chapter 4 Storage Management Click Options. Click Edit. Change the “Drive Detection Action Settings” option to “Don't prompt when a drive could not be detected” and click OK. When the confirmation screen is hidden, an undetected drive will automatically be dismounted from the TeraStation and the TeraStation will be in degraded mode if a redundant RAID mode is configured.
  • Page 52 Chapter 4 Storage Management RAID array will be corrupted so that data will be lost. It is recommended to proceed without changing settings that make the confirmation screen appear. Selecting the Action on the Confirmation Screen When the confirmation screen is displayed, the following screen will appear after logging in to Settings if the drive used for the RAID array could not be mounted.
  • Page 53: Configuring A Hot Spare

    Chapter 4 Storage Management Configuring a Hot Spare If you have a hot spare configured and an array fails, the TeraStation immediately switches over to the hot spare. To use a hot spare, you need a RAID 1 or RAID 5 array and an extra drive that’s not part of an array. Notes: •...
  • Page 54: Expanding Raid Capacity Without Deleting Data

    Chapter 4 Storage Management Click Set as a hot spare. Click Yes. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed. Note: To turn the hot spare back to a normal drive, choose Set as a normal drive. Expanding RAID Capacity Without Deleting Data You can create or expand a RAID array without erasing data on the drive by using RMM (RAID Mode Manager).
  • Page 55 Chapter 4 Storage Management From Settings, click Storage. Click the settings icon (   ) to the right of “Drives”. Select the inserted new drive and click Format Drive. Select a format type and click Format. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed.
  • Page 56 Chapter 4 Storage Management From Settings, click Storage. Click the settings icon (   ) to the right of “RAID”. Choose a RAID array. Set the RAID mode to “RAID 1”. Select the “Add a drive to a RAID array with RMM. Your data will be preserved. ” checkbox.
  • Page 57 Chapter 4 Storage Management Select the drive whose data will be saved from the drop-down list. Select the drive to add to the RAID array. Click Create RAID Array. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK when completed.
  • Page 58: Raid Scanning

    Chapter 4 Storage Management Select one drive to add to the RAID array. If changing the RAID mode, choose the desired mode for the array from the drop-down list. Otherwise, keep the current RAID mode as is. Click Change RAID Array. The “Confirm Operation”...
  • Page 59: Configuring Low Drive Space Alerts

    Chapter 4 Storage Management Select when to run the scan and click OK. Notes: • Select the “Immediately” checkbox to run a RAID scan immediately. • To stop a RAID scan, click Cancel RAID Scan. Configuring Low Drive Space Alerts You can configure the TeraStation to notify you when it is running low on free space, either by having a message displayed on the Dashboard in Settings or having the TeraStation send you an email notification.
  • Page 60: Adding An External Drive

    Chapter 4 Storage Management Click Free Space Alert. Change the “Free Space Alert” option to “Enable” and enter the threshold value, then click OK. If the percentage of remaining free space on the TeraStation decreases past the threshold percentage, a notification will appear on the Dashboard in Settings.
  • Page 61: Dismounting Drives

    Recommended Situation Connecting to another Buffalo NAS device. Ext3 Connecting to another Buffalo NAS device that is a TS-X or older model. Connecting to Windows computers. The NTFS-formatted drive can use many NTFS more functions of the operating system than an exFAT drive.
  • Page 62: Checking Drives

    Chapter 4 Storage Management Click Drives to dismount an internal drive or USB Drives to dismount an external drive. Select the drive to dismount and click Dismount Drive. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. When the dismounting process is completed, it is safe to unplug the drive.
  • Page 63 Chapter 4 Storage Management Click Drives to check an internal drive or USB Drives to check an external drive. Select the drive or array to test, then click Check Drive. Click Check. You have the option of deleting information files from macOS during the check if desired. S.M.A.R.T.
  • Page 64: Displaying S.m.a.r.t. Information

    Chapter 4 Storage Management Displaying S.M.A.R.T. Information From Settings, click Storage. Click the settings icon (   ) to the right of “Drives”. Select a drive to check and click S.M.A.R.T.
  • Page 65: Checking The Drive Condition

    Chapter 4 Storage Management The S.M.A.R.T. information for the drive will be displayed. Different information may be displayed depending on the brand of drives on your TeraStation. Critical attributes are displayed in bold. Checking the Drive Condition Attributes with the worst value that is equal to or less than the threshold value may be significant. If an attribute reports a failure, or has had one in the past, it will be displayed in the status column.
  • Page 66: Encrypting Drives

    Chapter 4 Storage Management Select the drive or array to format, then click Format Drive. Select a format type, then click Format. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Depending on the size and the formatted file system of your drive, the format may take several minutes or several hours to complete.
  • Page 67: Erasing Data On The Terastation Completely

    Chapter 4 Storage Management Erasing Data on the TeraStation Completely Under some circumstances, data from formatted drives can be recovered. The drive erasure process in this section does a much more thorough job of erasing data. This procedure is recommended for removing all data from a drive in a way that makes it nearly impossible to recover with current tools.
  • Page 68: Quotas

    Chapter 4 Storage Management Quotas You can set a quota for each user or group as well as a threshold alert where you will receive an email notification if the space used exceeds the configured threshold. To configure email notifications for the quota, refer to the “Email Notification”...
  • Page 69: Size Limits

    Chapter 4 Storage Management From Settings, click File Sharing. Click the settings icon (   ) to the right of “Groups”. Select the group that will be given a quota and click Edit. If you want to set a quota for a new group, create a group by referring to the “Adding a Group”...
  • Page 70 Chapter 4 Storage Management • Do not use any of the following words for the name of a volume as these words are reserved for internal use by the TeraStation: array x, authtest, disk x, global, homes, info, lost+found, lp, mediacartridge x, msdfs_root, mt- daapd, printers, ram, spool, usbdisk x.
  • Page 71 Chapter 4 Storage Management Click Edit under “NAS Volume”. Click Create Volume.
  • Page 72: Using The Terastation As An Iscsi Device

    Chapter 4 Storage Management Configure the desired settings, then click OK. Click OK. Click Close, then click Close again. Navigate to File Sharing > Folder Setup. Click Create Folder. Configure the settings. Select the volume that you created for “Drive/Array” on the Basic tab and click OK. Notes: •...
  • Page 73: Creating An Iscsi Volume

    Chapter 4 Storage Management Network Configuration Use gigabit or faster network equipment with iSCSI. For best results, a dedicated network for iSCSI is recommended, separate from the regular network. By default, the IP address of the TeraStation is automatically assigned from a DHCP server.
  • Page 74 Chapter 4 Storage Management Click Create Volume. Enter a volume name, volume description, drive or array where a volume will be created, and volume size. Click OK when completed. If you enabled LVM for the target drive or array, or selected “File I/O” for the “Backstore” option, the volume size that you specify here can be changed later.
  • Page 75: Connecting Or Disconnecting Volumes

    Chapter 4 Storage Management Notes: • If you click Disable Connection for the selected volume in Storage > iSCSI in Settings, the selected iSCSI volume can no longer be accessed. If you click Enable Connection, the volume will become accessible from the iSCSI initiator software.
  • Page 76: Using With Multiple Computers

    Chapter 4 Storage Management When the formatting process is completed, the drive will be visible as an icon in Computer or This PC and can be used as a normal drive on the computer. Disconnecting a Volume From Windows, navigate to Control Panel > System and Security > Administrative Tools > iSCSI Initiator. The status of the connecting volume will be displayed as “Connected”...
  • Page 77 Chapter 4 Storage Management Click Edit under “Access Control (Target Discovery)”. Enable authentication, enter the target CHAP name and secret, and click OK. Note: To enable mutual authentication in addition to target CHAP name and secret authentication, select the “Enable mutual authentication” checkbox and enter the initiator CHAP secret. To search or connect the volume which has mutual authentication enabled from Microsoft iSCSI Initiator, initiator CHAP secret settings should be configured.
  • Page 78 Chapter 4 Storage Management The iSCSI volumes on the TeraStation will be listed under “Discovered targets” on the Targets tab. Select the desired volume to connect and click Connect. Click OK. When the status of the selected volume is displayed as “Connected”, the connection is established properly. Configuring Access Restrictions for Individual Volumes If access restrictions are configured for a volume, that volume cannot be accessed unless the target CHAP name and secret are authenticated.
  • Page 79: Expanding Volume Sizes

    Chapter 4 Storage Management Connecting to Individual Volumes That Are Access-Restricted Open the Microsoft iSCSI Initiator. Register the initiator CHAP secret to your computer first. If you didn’t enable mutual authentication, skip this step. Click CHAP on the Configuration tab. Enter the configured initiator CHAP secret into the “Initiator CHAP secret” field and click OK.
  • Page 80: Deleting Volumes

    Chapter 4 Storage Management Enter the desired volume size to add and click OK. Click OK. Deleting Volumes To delete an existing volume, follow the procedure below. Note: Deleting a volume will erase all data on the volume. Back up the data before deleting the volume. From Settings, click Storage.
  • Page 81: Advanced Settings

    Chapter 4 Storage Management Select the volume to delete and click Delete Volume. Confirm that the volume is correctly selected on the screen and click OK. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. Click OK. Advanced Settings You can configure the following advanced parameters for each iSCSI volume.
  • Page 82 Chapter 4 Storage Management Advanced Parameter Description Write Cache (WCE) Increases performance. This cannot be used when block I/O is selected. Number used to identify a local unit.
  • Page 83: Chapter 5 Backup

    You can back up the TeraStation folders to another shared folder on the same TeraStation, a connected USB drive, or a shared folder on another Buffalo NAS device, either on the same network or on another network. LAN port 2...
  • Page 84 *4 If the “Inherit subfolders' access restrictions” option is selected when creating a backup job, the device should be a Buffalo NAS device whose subfolders’ access restrictions is available. Overwrite (Incremental) The first backup job runs like a full backup. As each subsequent backup job runs, only files that have been changed since the last full backup will be backed up, but any files deleted from the backup source folder will also remain in the backup destination folder.
  • Page 85: Preparing A Backup Destination

    TeraStation as a backup destination. The procedure may vary depending on which Buffalo NAS device is selected as a destination. If using a USB drive as a backup destination, make sure its attribute is set to read and write. To change a read-only USB drive’s attribute to read and write, refer to “Read-Only Shares”...
  • Page 86 A backup destination has been created. Notes: • If you want to back up to a Buffalo NAS device on another network, follow the procedure below to add the Buffalo NAS device so it can be used as a backup destination.
  • Page 87: Configuring A Backup Job

    You can configure backup jobs by using another shared folder on the Buffalo NAS device or a USB drive connected to the TeraStation as a destination. You can also back up to a Buffalo NAS device on another network as long as the two networks are connected by a VPN or the route is configured properly.
  • Page 88 Chapter 5 Backup Enter the backup device access key and click OK. Click Add.
  • Page 89 Chapter 5 Backup Select backup settings such as date and time to run, then select a backup mode for the “Operation Mode” drop-down list. Refer to the differences between the backup modes in the “Backup Modes” section above. Click Add.
  • Page 90: If Backing Up From Rsync-Compatible Devices To The Terastation

    Check it before creating a backup job. • To back up data between Buffalo NAS devices on a network using jumbo frames, make sure that both devices are configured to use identical (or similar) MTU sizes. If MTU sizes are significantly different, the backup job may not be properly performed.
  • Page 91: Restoring Backup Data

    Chapter 5 Backup Click the settings icon (   ) to the right of “rsync”. Enter this TeraStation’s admin password into the “Password” field and click OK. Note: If you want to encrypt the rsync access, enable rsync over SSH. Move the rsync switch to the position to enable rsync.
  • Page 92: Backup Logs For If Backup Fails

    Chapter 5 Backup Backup Logs for If Backup Fails If backup fails, the message appears on the Dashboard in Settings and NAS Navigator2 and the following backup error codes may be displayed in the “Status” field. Read the description and try the respective corrective actions for each error to resolve it.
  • Page 93 Chapter 5 Backup Code Description Corrective Action Log Example ERROR: out of memory in flist_expand rsync error: error Code 14 in IPC code (code 14) at main.c(655) [receiver=2.6.8] There was insufficient memory Reduce the number of backup rsync: fork failed in do_ on the TeraStation so the destination files or disable any other recv: Cannot allocate...
  • Page 94: Replication

    Chapter 5 Backup Code Description Corrective Action Log Example The Ethernet cable was rsync error: timeout disconnected from the in data send/receive Code 30 backup source or destination Reconnect the Ethernet cable. (code 30) at io.c(195) TeraStations while the backup [sender=3.1.0] job was running.
  • Page 95: Preparing A Replication Destination

    Buffalo NAS device whose subfolders’ access restrictions is available. Preparing a Replication Destination Configure a folder as a replication destination. Follow the procedure below to prepare a Buffalo NAS device as a replication destination. From Settings, click File Sharing.
  • Page 96 A replication destination has been created. Note: If you want to replicate to a Buffalo NAS device on another network, follow the procedure below to add the Buffalo NAS device so it can be used as a replication destination.
  • Page 97: Configuring A Replication Job

    Chapter 5 Backup Configuring a Replication Job From Settings, click Backup. Click the settings icon (   ) to the right of “Replication”. Click Edit. If you had configured a backup device access key for the replication destination folder, click Set. If you hadn’t, skip to step 6.
  • Page 98 Chapter 5 Backup Enter the backup device access key and click OK. Click Add. Select the shared folder that will be the replication source and destination, then click OK.
  • Page 99: Synchronizing Between Source And Destination Terastations Periodically

    Chapter 5 Backup Click OK, then Yes. Notes: • During setup, you may choose to encrypt and/or compress replication data. Encrypted data will be transferred securely on the network. Compressed data will ease network loading and is recommended for slow or heavily loaded network connections.
  • Page 100: Failover

    Chapter 5 Backup Select “Daily” or “Weekly” from the “Schedule” drop-down list. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period. When the configuration is completed, click OK. Failover With failover, two TeraStations are connected to the network for redundancy, with one being the main TeraStation and the other being the backup TeraStation.
  • Page 101: Before Configuring Failover

    Chapter 5 Backup Before Configuring Failover Use the same LAN ports for transferring data and configure both TeraStations with static IP addresses for the purposes of failover. Using the Same LAN Port for Both File Sharing and Failover Using this setup, if the main TeraStation fails, the backup TeraStation will replace it completely. The backup TeraStation will be updated over normal network traffic.
  • Page 102: Configuring Failover

    To update the firmware while in maintenance mode, the main TeraStation can be updated from Settings, but the backup TeraStation cannot. Download the firmware updater from the Buffalo website for the backup TeraStation and try updating the firmware on it.
  • Page 103 Chapter 5 Backup Click Configure Failover. Select a TeraStation to be the failover backup device and enter its administrator username and password (by default, the username is “admin” and the password is “password”).
  • Page 104: Switching To The Backup Terastation Manually

    Chapter 5 Backup Select the LAN port to be used for sharing files and enter a virtual IP address and subnet mask. The LAN port you have selected here will also be used for pinging. If you select the same LAN port as the backup LAN port, the backup TeraStation will replace the main TeraStation even if just a network error occurs.
  • Page 105: Reconfiguring After Failover Occurs

    Chapter 5 Backup Note: If the main TeraStation fails but all LAN port connections on the backup TeraStation remain up, you cannot replace the main TeraStation with the backup TeraStation from Settings. In such a case, use the function button instead.
  • Page 106: Synchronizing Between Main And Backup Terastations Periodically

    Click the settings icon (   ) to the right of “Power Management”. c. Click Edit. d. Select “Sync with UPS connected to another Buffalo NAS device on the same network” and configure the main TeraStation as a sync source. e. Click OK when completed.
  • Page 107 Chapter 5 Backup Click the settings icon (   ) to the right of “Failover”. Click the Periodic Sync tab. Click Edit.
  • Page 108: Backing Up Your Mac With Time Machine

    Chapter 5 Backup Select “Daily” or “Weekly” from the “Schedule” drop-down list. If “Daily” is selected, configure the sync period. If “Weekly” is selected, specify the weekdays and the sync period. When the configuration is completed, click OK. Backing Up Your Mac with Time Machine Time Machine is a backup program included with macOS.
  • Page 109 Chapter 5 Backup 2. Configuring a Shared Folder as a Backup Destination From Settings, click Backup. Click the settings icon (   ) to the right of “Time Machine”. Click Edit. Click Browse. Select the shared folder that you enabled AFP for in the previous steps, then click OK. Click OK, then click OK again.
  • Page 110 Chapter 5 Backup Move the Time Machine switch to the position to enable Time Machine. 3. Configuring Time Machine on macOS From the Apple menu, open System Preferences. Click Time Machine.
  • Page 111 Chapter 5 Backup Click Select Backup Disk. Select the shared folder, then click Use Disk.
  • Page 112 Chapter 5 Backup Click Connect. Enter a username and password to be used for accessing the shared folder and click Connect. Note: If access restrictions are not configured on the destination share, log in with the administrator account. The default username and password for the administrator account are “admin” and “password”. If access restrictions are configured, log in with an account with write privileges.
  • Page 113 Chapter 5 Backup Time Machine will count down from 120 seconds, then backup will begin.
  • Page 114: Chapter 6 Cloud Services And Remote Access

    Chapter 6 Cloud Services and Remote Access Chapter 6 Cloud Services and Remote Access Synchronizing with Amazon S3 The TeraStation supports Amazon S3, a fee-based online storage service provided by Amazon, and other cloud storage services that share the Amazon S3 API. Follow the procedure below to configure your TeraStation for use with Amazon S3.
  • Page 115 Chapter 6 Cloud Services and Remote Access Select the service name and region name that you have selected when creating the bucket from the drop- down list. Enter the bucket name, access key ID, and secret access key; select the storage class and the connection protocol, then click OK.
  • Page 116: Uploading Files To Amazon S3

    Chapter 6 Cloud Services and Remote Access Click OK. Enter the desired characters into the backup device access key field. Configure the desired shared folder settings, then click OK. Notes: • If a remote folder created through this process is configured to use NFS, it cannot be mounted from an NFS client. •...
  • Page 117 Chapter 6 Cloud Services and Remote Access If you had configured a backup device access key to the remote folder that was created through the “Preparing for Amazon S3” section above, click Set. If you hadn’t, skip to step 5. Enter the backup device access key and click OK.
  • Page 118 Chapter 6 Cloud Services and Remote Access Click Add. Select backup settings such as date and time to run, select a backup mode for the “Operation Mode” drop- down list. It is recommended to configure a job to run periodically. Refer to the differences between the backup modes in the “Backup Modes”...
  • Page 119 Chapter 6 Cloud Services and Remote Access Note: If you create a differential backup job and there are files that only exist in the destination folder, these files will be deleted when the job runs. Make sure that files are not saved when creating a backup job. Click Add.
  • Page 120: Synchronizing With Dropbox

    Chapter 6 Cloud Services and Remote Access Select the shared folder that files will be saved to as a source, and the remote folder created through the “Preparing for Amazon S3” section above as a destination. Click OK. The backup job will be added to the backup job list. Notes: •...
  • Page 121: Configuring A New Job

    Chapter 6 Cloud Services and Remote Access Note: To use Dropbox Sync, you will need a Dropbox account and an available empty Dropbox folder. If you don’t have a Dropbox account, or if you need to create a new empty Dropbox folder, refer to the Dropbox website. Configuring a New Job From Settings, click Cloud Storage.
  • Page 122 Chapter 6 Cloud Services and Remote Access Click View Dropbox Authentication Page. The authentication site that is offered by Dropbox will be displayed. Log in to the website with your Dropbox account, then click Allow. The authentication code will be displayed. Copy the authentication code and return to Settings. Authentication code reregistration should be finished within three minutes.
  • Page 123: Changing Job Settings

    Chapter 6 Cloud Services and Remote Access If you enable encryption, you will need to set an encryption password. The password cannot be changed once you configure it. Please take note of the password and keep it secure. If you forget the password, create a new job using the same Dropbox account.
  • Page 124 Chapter 6 Cloud Services and Remote Access From the job list, click the job whose settings you want to change. Click the Options tab.
  • Page 125 Chapter 6 Cloud Services and Remote Access Click Edit.
  • Page 126 Chapter 6 Cloud Services and Remote Access Configure the desired settings and click OK. Notes: • When specific settings are changed, the changes will not be applied and the files on Dropbox may not be synchronized to the TeraStation. In such a case, delete the target files to be synchronized and upload them to Dropbox again or delete the job and recreate it again.
  • Page 127: Creating A Shared Link (Windows Only)

    Chapter 6 Cloud Services and Remote Access Creating a Shared Link (Windows Only) Buffalo offers a Windows application, “B-Sync”, that can create shared links for the files stored in the TeraStation folders. You can download the application from the Buffalo website.
  • Page 128 Chapter 6 Cloud Services and Remote Access Click Add. The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next.
  • Page 129 Chapter 6 Cloud Services and Remote Access Enter the desired job name and click Next. Select “Backup” and click Next.
  • Page 130 Chapter 6 Cloud Services and Remote Access Select the desired shared folder on the TeraStation as the backup source folder and enter the container name for the backup destination, then click Next. Specify the sync period and click Next.
  • Page 131 Chapter 6 Cloud Services and Remote Access Select the desired action to take for files in the container that share the same name as files in the backup source after they are deleted, then click Next. Configure whether to filter the backup target files. The following screen is available to configure file filtering by file size and whether they’re hidden.
  • Page 132: Creating A New Restore Job

    Chapter 6 Cloud Services and Remote Access The following screen is available to configure file filtering by extensions. Configure the desired filtering settings and click Next. Confirm that all settings are properly configured and click OK. Notes: • Regardless of whether file filtering was configured, the following files will not be backed up to an Azure Storage container: ◦...
  • Page 133 Chapter 6 Cloud Services and Remote Access Move the Microsoft Azure Storage Sync switch to the position to enable Microsoft Azure Storage Sync. Click the settings icon (   ) to the right of “Microsoft Azure Storage Sync”. Click Add.
  • Page 134 Chapter 6 Cloud Services and Remote Access The job setup wizard will open. Enter your Azure Storage account name and access key, then click Next. Enter the desired job name and click Next.
  • Page 135 Chapter 6 Cloud Services and Remote Access Select “Restore” and click Next. Enter the container name for the restore source and select the desired shared folder on the TeraStation as the restore destination, then click Next. Select either to restore data into the first level folder (root folder) or the second level (subfolder) of the restore destination folder, then click Next.
  • Page 136: Changing Job Settings

    Chapter 6 Cloud Services and Remote Access Confirm that all settings are properly configured and click OK. Note: When deleting a completed restored job, it can be converted to a backup job. If that restore job had been configured to restore to the second level on the shared folder, restored data will automatically move to the first level.
  • Page 137 Chapter 6 Cloud Services and Remote Access Click the Options tab. Click Edit.
  • Page 138: Synchronizing With Microsoft Onedrive

    Chapter 6 Cloud Services and Remote Access Configure the desired settings and click OK. Synchronizing with Microsoft OneDrive The TeraStation supports synchronizing with Microsoft OneDrive, the online cloud storage. Once linked, you can share the TeraStation files via OneDrive (or OneDrive files via the TeraStation). To link your TeraStation with your Microsoft account, follow the procedure below.
  • Page 139 Chapter 6 Cloud Services and Remote Access Click the settings icon (   ) to the right of “Microsoft OneDrive Sync”. Click Add. The sign-in window will open. Enter the username and password of your Microsoft account, then sign in.
  • Page 140 Chapter 6 Cloud Services and Remote Access Enter the desired job name and click Next. Select the sync action and behavior for when files with the same name are already in the target folder. The behavior for when files with the same name already exist will work when the files that have the same name on both the TeraStation and OneDrive are changed.
  • Page 141 Chapter 6 Cloud Services and Remote Access Select the desired TeraStation and OneDrive folders. If you want to create an empty folder first, click Browse under “Folder on TeraStation”, then click Create Folder on the selecting folder window that appears. Click Next after selecting the folders.
  • Page 142 Chapter 6 Cloud Services and Remote Access Specify the sync period and click Next. Files will be uploaded during the start and end time of the period configured in step 9 above. If you want to always upload files during the configured sync period, select “Always sync within the sync period” for “Frequency”.
  • Page 143 Chapter 6 Cloud Services and Remote Access Select whether to encrypt the files using a password. When encryption is enabled, uploaded files will be archived in zip format and encrypted using the entered encryption password. Click Next after selecting. Note: If the password contains spaces or backslashes (\), decrypting a file on a computer may fail. Select whether to check for file consistency.
  • Page 144 Chapter 6 Cloud Services and Remote Access Configure whether to filter the target files. The following screen is available to configure file filtering by file sizes and whether they’re hidden. The file size filtering will work only for the upload process. The available maximum size is up to 15360 MB (15 GB).
  • Page 145: Changing Job Settings

    Chapter 6 Cloud Services and Remote Access Confirm that all settings are properly configured and click OK. Notes: • Files whose filename contains the symbols " # % & * / : > < ? \ } { ~ may fail to be synchronized. This symbol limitation is based on “Normalization Form Canonical Composition (NFC)”.
  • Page 146 Chapter 6 Cloud Services and Remote Access From the job list, click the job whose settings you want to change.
  • Page 147 Chapter 6 Cloud Services and Remote Access Click the Options tab.
  • Page 148 Chapter 6 Cloud Services and Remote Access Click Edit.
  • Page 149: Corrective Actions For In Case Of Error

    Chapter 6 Cloud Services and Remote Access Configure the desired settings and click OK. Corrective Actions for in Case of Error You may encounter error messages that contain the following error codes; these codes may also appear in the error log as well. If you encounter one of the following error codes, refer to the table below and try the respective corrective action.
  • Page 150: Webaccess

    Chapter 6 Cloud Services and Remote Access Code Description Corrective Action Check that the same Microsoft account is used on another TeraStation or Microsoft applications. This error may be resolved by There are too many requests so activityLimitReached reducing the maximum number of threads data could not be synchronized.
  • Page 151 Chapter 6 Cloud Services and Remote Access Click Edit. Configure the desired settings, then click OK. • To use SSL encryption for more secure data transfers, enable “HTTPS/SSL Encryption”. • You may use the BuffaloNAS.com server as a DNS server, or disable it to use a different DNS server. •...
  • Page 152 Allow anonymous: Anyone can access (view) shared folders. (Access restrictions configured for shared folders will not work.) Allow all groups and users: All groups and users registered on the Buffalo NAS device can use WebAccess. (Access restrictions configured for shared folders will not work.) Use inherited folder permissions: Users and groups have the same access permissions with WebAccess that they do locally.
  • Page 153: Ftp

    Chapter 6 Cloud Services and Remote Access By default, the TeraStation’s shares are only accessible by users connected to the same network or router as the TeraStation. The optional FTP server allows users outside the local network to access the TeraStation. Note: FTP is intended for users who already have FTP client software and have experience with it.
  • Page 154 Chapter 6 Cloud Services and Remote Access • If a file was created or copied using AFP, you may be unable to delete it using an FTP connection. If this occurs, use an SMB or AFP connection instead to delete the file. •...
  • Page 155: Chapter 7 Advanced Features

    Chapter 7 Advanced Features Chapter 7 Advanced Features Antivirus Software Trend Micro NAS Security can protect your network and data from software viruses, malware, and spyware. Virus scan by Trend Micro NAS Security is available for files in the TeraStation’s shared folders, except for the “usbdisk” folder.
  • Page 156: Configuring Security Settings

    Chapter 7 Advanced Features Click Edit. Click Browse and select the quarantine folder. Click OK. Configuring Security Settings Use the Trend Micro NAS Security settings page to configure security settings such as updating pattern files, configuring scan schedules, and activating or extending the license. To open the settings page, follow the procedure below.
  • Page 157 Chapter 7 Advanced Features Click Options. Enter your username and password, then click Log On. You can log on using the TeraStation’s admin account. The default username and password are “admin” and “password”.
  • Page 158: Licenses

    Chapter 7 Advanced Features The Trend Micro NAS Security settings page will open. Notes: • The Trend Micro NAS Security settings page is compatible with IE 6.0 SP2 or later (Windows) and Firefox 1.5 or later (Windows or Mac). • To change the display language of the Trend Micro NAS Security settings page, change the system language to the desired settings by referring to the “Name, Date, Time, and Language”...
  • Page 159: Connecting Through A Proxy Server

    Chapter 7 Advanced Features From the left-side menu of the Trend Micro NAS Security settings page, click Administration > Product License. Enter the serial number from the “Trend Micro NAS Security License Pack Guide”, included in your package. Click Activate. The new license is now registered.
  • Page 160: Updating Antivirus Pattern Files

    Chapter 7 Advanced Features Select the “Use a proxy server to access the Internet (License update)” checkbox. Enter the IP address and port of the proxy server, then click Save. The antivirus software is now configured to use a proxy server. Updating Antivirus Pattern Files For best results, configure your antivirus software to update the antivirus pattern files automatically as described below.
  • Page 161: Configuring Folders As Virus Scanning Targets

    Chapter 7 Advanced Features Select a time for updates to begin, an interval for updates, and an amount of time for updates to continue. Select the components to update. Click Save. The antivirus software is now configured to update automatically at the scheduled time. Updates will not be downloaded if the TeraStation is turned off, in standby mode, or disconnected from the Internet.
  • Page 162: Configuring Virus Scanning

    Chapter 7 Advanced Features Note: Even if the scan options are selected in the quarantine folder settings, the quarantine folder will be excluded from the virus scan. Configuring Virus Scanning Three types of virus scans are available: • Real-time scan The virus scan runs in the background, scanning every file that you read or write.
  • Page 163: Checking The Log

    Chapter 7 Advanced Features Notes: • If the quarantine folder doesn’t have enough space, the infected files may be unable to be moved to the quarantine folder. The Trend Micro NAS security scan log may identify any infected files as quarantined even if the quarantine did not actually occur.
  • Page 164: Opening The Online Help

    Chapter 7 Advanced Features Click Display Log. This completes the procedure for checking the log. Opening the Online Help For more information on the antivirus software, refer to the online help. Follow the procedure below to access the online help. From the right-top menu of the Trend Micro NAS Security settings page, choose Help >...
  • Page 165 Chapter 7 Advanced Features Click Edit. Enter your email server settings, notification email’s default subject, then configure recipients and the time when email reports will be sent. Click OK to save the configured settings and have a test email sent. If you select an authentication type other than “Disable”...
  • Page 166: Sleep Mode

    Chapter 7 Advanced Features To change the events of email reports, click Advanced Report Settings. On the displayed screen, select or clear the category’s checkboxes. Email notification will be enabled. Email Notification Categories Notification emails will be categorized into the following importance levels. You can configure them from the “Report Settings”...
  • Page 167 Chapter 7 Advanced Features Click the settings icon (   ) to the right of “Sleep Timer”. Click Edit. Specify the timer interval, wake-up time, and time to enter sleep mode, then click OK. Notes: • Up to three timers can be set. •...
  • Page 168: Wake-On-Lan

    Chapter 7 Advanced Features ◦ Example 2: If running at a current time of 10:00 a.m. Wednesday Timer 1: Daily 9:00–18:00 Timer 2: Wednesday 10:00–20:00 Timer 3: Not used On days other than Wednesday, normal operation begins at 9:00 a.m. and the unit enters sleep mode at 6:00 p.m.
  • Page 169: Ups (Uninterruptible Power Supply)

    Buffalo NAS device is connected to the UPS, select “Sync with UPS connected to another Buffalo NAS device on the same network”. After making this selection, enter the IP address of the Buffalo NAS device that will be the sync source into “Other Buffalo NAS's IP Address”.
  • Page 170: Port Trunking

    Chapter 7 Advanced Features Connect the UPS and TeraStation. Turn on the UPS, then the TeraStation. From Settings, click Management. Click the settings icon (   ) to the right of “Power Management”. Click Edit. Configure the desired settings, then click OK. Port Trunking Two Ethernet cables can be used to establish two separate communication routes, providing LAN port redundancy and improving communication reliability.
  • Page 171 Chapter 7 Advanced Features Trunking Mode Characteristics Creates aggregation groups that share the network speed and duplex settings. Utilizes all slave network interfaces in the active aggregator Dynamic link aggregation group according to the 802.3ad specification. Note: To use this mode, a separate intelligent switch that supports IEEE 802.3ad is required.
  • Page 172: Offline Files For Windows

    Chapter 7 Advanced Features Click Save. Connect the hub’s LAN port and TeraStation’s LAN port using the second LAN cable. If you are using an intelligent switch, connect to the LAN port that was previously configured for port trunking. Restart the TeraStation by pressing and holding down the power button for three seconds to power off the TeraStation, then press the power button again to turn the TeraStation on.
  • Page 173: Accessing From An Nfs Client

    Accessing from an NFS Client Note: (US customers only) Buffalo’s customer support will help configure the NFS settings on your TeraStation, and will support VMware and Windows clients but will not provide support for configuring your Linux or other UNIX clients.
  • Page 174 Chapter 7 Advanced Features Under “LAN Protocol Support”, select the “NFS” checkbox on the Basic tab and click OK. Note the NFS path. It will be used later for accessing data from an NFS client. Click Close. Move the NFS switch to the position to enable NFS.
  • Page 175 Chapter 7 Advanced Features Click Add. Note: To delete a client, select the checkboxes of the clients from the lists and click Delete. Enter the hostname and IP address of the NFS client, then click OK. You should add all NFS clients to access the shared folder.
  • Page 176 Chapter 7 Advanced Features Click the NFS Rules tab. Click Add.
  • Page 177 Chapter 7 Advanced Features Choose the folder to restrict access to, and enter the clients that will have restricted access into the “Hosts” field. Clients may be entered by hostname, IP address, or IP address range. Wildcards are supported. Separate multiple entries with commas.
  • Page 178: Encrypting Data Transmission

    The server certificate included in the TeraStation’s default settings was created by Buffalo, and in some cases, the security certificate warning message may appear in your browser or another security software. Disregard this message and continue.
  • Page 179: Snmp

    Chapter 7 Advanced Features SNMP If SNMP is enabled, you can browse your TeraStation from SNMP-compatible network management software. Examples of frequently-notified traps are described in the “Relevant Trap List” section below. From Settings, click Network. Click the settings icon (   ) to the right of “SNMP”.
  • Page 180: Saving And Applying Settings

    Move the SNMP switch to the position to enable SNMP. SNMP has been configured for the TeraStation. For further use, configure your SNMP-compatible network management software using the Buffalo-specific MIB (management information base) file. The MIB file is available from the Buffalo website.
  • Page 181: Saving Settings

    Chapter 7 Advanced Features Category Settings Subfolders’ access restriction settings in the shared folders File Sharing All settings for USB drives All settings in “Drives” All settings in “LVM” Storage All settings in “iSCSI” USB drive information Job settings of Dropbox Sync Cloud Storage Job settings of Microsoft OneDrive Sync All settings except for service port restrictions, Wake-on-LAN, and MTU size...
  • Page 182: Applying Settings

    Chapter 7 Advanced Features The TeraStation will save the settings. When saving settings is completed, click OK. Troubleshooting: If the settings are not saved to the USB drive successfully, you may receive an error message such as “The specified operation cannot be executed. ” . Verify: •...
  • Page 183: Transferring Another Terastation's Settings

    • Users • Groups Note: This feature currently supports the following TeraStation series as of August 2019. The latest compatibility information will be on the Buffalo website. • TS-X series firmware version 1.58 or later • TS3000 series • TS4000 series •...
  • Page 184: Restoring Factory Defaults

    Chapter 7 Advanced Features Click the settings icon (   ) to the right of “Configuration Management”. Click Browse and choose the config file (.nas_config) that was created with the migration source TeraStation. If the config file was created with a password, enter it into the “Password” field. Click Import.
  • Page 185: Initializing Using The Usb Initialization Drive

    Chapter 7 Advanced Features Click Initialize TeraStation. The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The TeraStation will restore its factory default settings. Close the browser and wait until the initialization is finished. Initializing Using the USB Initialization Drive A USB initialization drive will restore the settings on your TeraStation to their factory defaults.
  • Page 186: Resetting The Administrator Password

    Chapter 7 Advanced Features The “Confirm Operation” screen will open. Enter the confirmation number, then click OK. The TeraStation will create the USB initialization drive. This will take about a minute. When creating the USB initialization drive is completed, refresh the browser and log in to Settings again. Starting Initialization To initialize the settings on your TeraStation with the USB drive created above, follow the procedure below.
  • Page 187: Transferring Logs To The Syslog Server

    Chapter 7 Advanced Features Select a log to view. The file access log stores file access events that occurred on the internal drives. File access on USB drives are not logged. Note: All logs are encoded in UTF-8 format. To show them correctly, change the software encoding to “UTF-8”. Transferring Logs to the Syslog Server From Settings, click Management.
  • Page 188 Chapter 7 Advanced Features Click Edit. Enable “Syslog Transfer”. Enter the IP address of the syslog server where you want to transfer the logs to.
  • Page 189: Creating A Shortcut To The Logs In The Shared Folder

    Chapter 7 Advanced Features Select the type of log that you want to transfer from “Logs to Transfer”. Click OK. Creating a Shortcut to the Logs in the Shared Folder From Settings, click Management. Click the settings icon (   ) to the right of “Logs”. Click Edit.
  • Page 190: Changing Archive Rules For File Access Logs

    Chapter 7 Advanced Features Enable “Create Shortcut to Logs”. Click Browse and under “Target Shared Folder”, select the shared folder where the created shortcut will lead. Click OK. In the selected shared folder, a folder named “system_log” will now contain the logs. Changing Archive Rules for File Access Logs You can configure how many logs are kept or how long each log will be kept on the TeraStation.
  • Page 191 Chapter 7 Advanced Features Click Edit. Specify the location and select the unit and version to save logs to the right of “Archive Rule for File Access Logs”. For example, if you select “Month” for the unit and enter “7” for the version, the file access logs for the next 7 months will be saved on the TeraStation.
  • Page 192: Updating The Firmware

    Chapter 7 Advanced Features Available duration and capacity to save logs will vary depending on the unit. The following values are available: • Log destination is set to the system area Unit (Size): 1–100 for file sizes and 1–13 for all versions •...
  • Page 193: Updating Automatically

    Chapter 7 Advanced Features You can also download the latest firmware from the Buffalo website. Updating Automatically From Settings, click Management. Click the settings icon (   ) to the right of “Update”. Click Edit.
  • Page 194: Configuring Update Notification

    Chapter 7 Advanced Features Select “Update the firmware automatically” and click OK. Alternatively, you may choose to schedule updates to occur during a specific time of day. Configuring Update Notification Configure whether or not to receive a notification when a new firmware version becomes available. From Settings, click Management.
  • Page 195 The collected information will only be used for improving future firmware stability and product development and no other purposes. If update notification is enabled, it will also automatically enable sending usage feedback to Buffalo. If you don’t want to send this information to us, disable update notification.
  • Page 196: Name, Date, Time, And Language

    Chapter 7 Advanced Features Name, Date, Time, and Language Configure the TeraStation’s hostname, date, time, and language as shown below. Note: To change the settings of a TeraStation that is being used as an iSCSI drive, navigate to Storage > iSCSI in Settings and move the iSCSI switch to the off position temporarily before changing settings.
  • Page 197 Chapter 7 Advanced Features Click the Time tab. Enable the NTP server and select the “Use default NTP server” checkbox. If you disable the NTP function, click Use Local Date/Time to use your computer’s time settings for the TeraStation. By default, the TeraStation adjusts its clock automatically by using a default NTP server. This NTP server belongs to Internet Multi Feed Inc.
  • Page 198: Beep Alerts

    Chapter 7 Advanced Features Click the Management Information tab. Enter the desired location and administrator information. When all settings are completed, click OK. Beep Alerts You can set the TeraStation to beep if certain errors occur. From Settings, click Management. Click the settings icon ( ...
  • Page 199: Leds

    Chapter 7 Advanced Features LEDs You may adjust the brightness of the LEDs on the TeraStation. From Settings, click Management. Click the settings icon (   ) to the right of “Notifications”. Click Edit. Click the Front Panel tab. Configure your settings, then click OK. Proxy Server If you place the TeraStation on a network that passes through a proxy server, configuring the proxy server settings is recommended.
  • Page 200: Jumbo Frames

    Chapter 7 Advanced Features Click the settings icon (   ) to the right of “Proxy Server”. Enable “Proxy Server”. Enter the proxy server IP address or hostname, port number, username and password, then click OK. Once you configure the proxy server settings, you may use the settings for other cloud storage services such as Amazon S3 or Dropbox by selecting the “Configured settings”...
  • Page 201 Chapter 7 Advanced Features Click Edit. Select or enter the desired MTU size and click OK.
  • Page 202: Changing The Ip Address

    Chapter 7 Advanced Features Connection Transmission Transfer data using jumbo frames. Jumbo Frame Jumbo Frame Jumbo Frame Compatible Switch Compatible PC Transfer data without using jumbo frames. Jumbo Frame Jumbo Frame Jumbo Frame Incompatible PC Compatible Switch Transfer data without using jumbo frames.
  • Page 203 Chapter 7 Advanced Features Click Edit. Clear the “DHCP” checkbox and enter the desired IP address and its subnet mask.
  • Page 204: Mapping Ip Address And Hostname

    Chapter 7 Advanced Features Select “User (static)” for both “Gateway Owner” and “DNS Owner” options from the drop-down list, then enter the desired default gateway address and DNS server addresses. Click OK. Notes: • Only one default gateway and DNS address can be configured for all LAN ports. Different network addresses cannot be assigned to the LAN ports.
  • Page 205 Chapter 7 Advanced Features Click FQDN Mapping. Click Add.
  • Page 206: Boot Authentication

    Chapter 7 Advanced Features Enter the hostname (FQDN) and the IP address that you want to map, then click OK. Click OK again to apply settings. Boot Authentication Boot authentication allows you to authenticate the TeraStation while it’s booting, and also prevents the TeraStation from being used in an unauthorized or unexpected manner, such as in cases of theft.
  • Page 207: Setting Up The Authentication Server On A Windows Pc

    “Warning”. Download the application for the authentication server, “Boot Authentication Tool”, from the Buffalo website and install it onto the Windows PC. Register the specific port number that is used on the application as a firewall exception rule. Navigate to Control Panel >...
  • Page 208 Chapter 7 Advanced Features Click the settings icon (   ) to the right of “Boot Authentication”. Click Edit. Enter the authentication server’s IP address or hostname and port number, specify the security level and communication time settings, then click Activate. The drive formatting process will start.
  • Page 209: If The Terastation Cannot Be Accessed

    Chapter 7 Advanced Features The format will begin. Wait until it finishes. When formatting finishes and the TeraStation is added to Boot Authentication Tool, boot authentication setting is completed. Note: To activate, deactivate, or change the boot authentication settings, the TeraStation must be communicating with the authentication server.
  • Page 210 Chapter 7 Advanced Features When the user tries to access the TeraStation’s Settings and the TeraStation is not available, the screen below will be displayed. Have the user forward the decryption key to the authentication server administrator. Open Boot Authentication Tool on the authentication server. From Boot Authentication Tool, right-click the target TeraStation from the list and click Decrypt Passcode.
  • Page 211 Chapter 7 Advanced Features The decrypted 20-digit passcode will be displayed. Send the passcode to the user. The user can then enter the 20-digit passcode into Settings and click OK. Once the passcode is authenticated, the TeraStation will become available. The user can click OK to log in to Settings.
  • Page 212: Chapter 8 Drive Replacement

    TeraStation may malfunction. • For the replacement drive, use a Buffalo OP-HDN series drive. The replacement drive should be the same size or larger as the original drive. If a larger drive is used, the extra space will not be usable in a RAID array.
  • Page 213: Drive Replacement Procedure

    Chapter 8 Drive Replacement Drive Replacement Procedure Using a Redundant RAID Mode or JBOD and TeraStation Is On Back up the saved data to another location before replacing the failed drive. If one or more drives fail during drive replacement, data can no longer be retrieved from the TeraStation. Open the front cover with the included key.
  • Page 214 Chapter 8 Drive Replacement Drives without red status LEDs lit are still on. Do not unplug or remove them. Pull out the drive cartridge and remove it from the TeraStation. Insert the new drive into the empty slot with the lock mechanism remaining open. Push here to insert.
  • Page 215 Chapter 8 Drive Replacement Swing the lock back down until it clicks into place. When the replaced drive is recognized, the status LED will flash red and the message will appear on the Dashboard in Settings and NAS Navigator2. Close the front cover. Press the function button.
  • Page 216: Using A Redundant Raid Mode Or Jbod And Terastation Is Off

    Chapter 8 Drive Replacement For JBOD: The drive will be formatted as an individual drive. Next, create a shared folder by referring to the “Adding a Shared Folder” section in chapter 3. Using a Redundant RAID Mode or JBOD and TeraStation Is Off Back up the saved data to another location before replacing the failed drive.
  • Page 217: Using A Hot Spare

    Chapter 8 Drive Replacement Insert the new drive into the empty slot with the lock mechanism remaining open. Swing the lock back down until it clicks into place. Press the power button on the TeraStation. When the replaced drive is recognized, the status LED will flash red and the message will appear on the Dashboard in Settings and NAS Navigator2.
  • Page 218 Chapter 8 Drive Replacement If you must change a drive that is not malfunctioning, either first dismount it in Settings, referring to the “Dismounting Drives” section in chapter 4, or shut down the TeraStation before replacing the drive. If you need to replace more than one drive all at once, replace the drives one at a time to preserve your data.
  • Page 219: Chapter 9 Utilities

    Chapter 9 Utilities NAS Navigator2 NAS Navigator2 is a utility program that makes it easy to display Settings, change the Buffalo NAS device’s IP address, or check its drives. To install NAS Navigator2, refer to the appropriate procedure below for your computer.
  • Page 220: Chapter 10 Appendix

    In such a case, try the corresponding corrective action to recover from the error, described in each section below. If the error is still not resolved, contact Buffalo technical support for assistance. • The power LED keeps blinking instead of turning into a solid glow; follow the procedure at the “Power LED Keeps...
  • Page 221: Booting The Terastation In Emergency Mode

    TeraStation icon and “EM” is added to your TeraStation’s hostname. To recover from emergency mode, follow the procedure below. Download the firmware updater from the Buffalo website. Extract the downloaded file by double-clicking it and launch the updater.
  • Page 222: Cleaning The Dustproof Filter

    Chapter 10 Appendix • If the TeraStation does not shut down properly due to a power outage or the power cable getting disconnected while the TeraStation is on, data on the TeraStation may be corrupted when the TeraStation boots in emergency mode.
  • Page 223 Chapter 10 Appendix Remove the dustproof filter from the front cover and clear any dust, such as by using a vacuum cleaner. When cleaning is completed, return the filter and the front cover. Close the front cover.
  • Page 224: Info And Error Leds

    This section explains the details of the event/error code that appears when an event occurs. If there is a corresponding corrective action described below for the code, try it first. If the code is still displayed after trying the corrective action, contact Buffalo technical support for assistance. Errors If an error occurs, the error LED will glow red.
  • Page 225: Status

    Chapter 10 Appendix Status After you change any settings, the info LED will glow amber. You can also confirm the current status from the Dashboard in Settings or by using NAS Navigator2. If NAS Navigator2 displays the status as unknown, check the Dashboard in Settings for the status details.
  • Page 226 Chapter 10 Appendix Code Description Corrective Action From Settings, navigate to Backup > Replication and click Resync to execute An error occurred in replication, or resynchronization. synchronization between the main If you configured the subfolders’ access TeraStation and the backup TeraStation restrictions to be inherited to the failed during failover configuration.
  • Page 227: Default Settings

    Chapter 10 Appendix Code Description Corrective Action Try using manual authentication instead Boot authentication failed. by referring to the “If the TeraStation Cannot Be Accessed” section in chapter 7. Recover from drive setup mode by The unit is in drive setup mode. referring to the “Power LED Keeps Blinking”...
  • Page 228: Specifications

    TS3410DN, TS3420DN, TS3410RN, TS3420RN (with two drives included): RAID Mode RAID 1 TS3410DN, TS3420DN, TS3410RN, TS3420RN: RAID 5 Specifications Check the Buffalo website for the latest product information and specifications. IEEE 802.3ab (1000BASE-T), IEEE 802.3u (100BASE-TX), IEEE Standards Compliance 802.3 (10BASE-T) 1GbE LAN Interface...
  • Page 229 TS3410DN, TS3420DN, TS3410RN, TS3420RN: 0, 1, 5, 6, 10, Internal Drive JBOD (individual drives) Buffalo OP-HDN series drive Note: The replacement drive should be the same size or Replacement Drive larger as the original drive. The drives listed above are...

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