Service And Support - Vivitar Vivicam 3555T User Manual

Vivicam 3555T Digital Camera User's Manual
The personal
computer does not
recognize the camera
In Windows ME and
Windows 2000, when
the USB cable is
unplugged from the
PC, an "Unsafe
Removal Device
Detected" error
message appears.

Service and Support

For Customer Service and technical support, visit Vivitar
on the worldwide web at www.vivitar.com
42
The camera was
connected to a
personal
computer by
USB before
installing
software.
When removing
USB devices, it is
recommended
that users follow
the "Safe
Removal of USB
Device"
procedure.
Connect the camera to the computer with
the USB cable. Select [My computer] >
[Control panel] > [System] > [Device
manager]. From [other devices] in [device
manager], delete [Composite USB device]
or [unknown device]. Disconnect the
camera from the computer, install the
software, and then reconnect the camera.
Procedure:
A. Right-click the Unplug or eject
hardware icon at the bottom-right of
your computer screen.
B. Left-click the Unplug or eject hardware
text box to bring up the 'Unplug or
Eject Hardware' screen.
C. From the 'Unplug or Eject Hardware'
screen, select the device to be
disconnected and then click the Stop
button to bring up the 'Stop a Hardware
device' confirmation screen.
D. From the 'Stop a Hardware device'
confirmation screen select the device
to be stopped and click OK to bring up
the 'Safe To Remove Hardware'
confirmation.
E. You may now disconnect the Digital
Camera from your PC.