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No communication between
electronic elements of the
appliance.
The mains supply is unsta‐
ble.
The anti-flood device is on.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service Centre.
In case of different problem with the washing machine check the table
below for possible solutions.
Problem
The programme does not
start.
The appliance fills with water
and drains immediately.
The spin phase does not op‐
erate or the washing cycle
lasts longer than usual.
There is water on the floor.
You cannot open the appli‐
ance lid.
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ENGLISH
•
The programme was not finished properly or the appliance stopped too early.
Switch the appliance off and on again.
•
If the alarm code appears again, contact the Authorised Service Centre.
•
Wait until mains supply is stable.
•
Disconnect the appliance and close the water tap. Contact the Authorised
Service Centre.
Possible solution
•
Make sure that the mains plug is connected to the mains socket.
•
Make sure that the appliance lid and drum door are closed.
•
Make sure that there is no damaged fuse in the fuse box.
•
Make sure that the Start/Pauza has been touched.
•
If the delay start is set, cancel the setting or wait for the end of countdown.
•
Deactivate the Child Lock function if it is on.
•
Check the position of the knob on the selected programme.
•
Make sure that the drain hose is in the correct position. The hose may be posi‐
tioned too low. Refer to "Installation instruction".
•
Set the spin programme.
•
Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re‐
fer to "Care and cleaning".
•
Adjust manually the items in the tub and start the spin phase again. This prob‐
lem may be caused by balance problems.
•
Make sure that the couplings of the water hoses are tight and there is not wa‐
ter leakages.
•
Make sure that the water inlet hose and the drain hose have no damages.
•
Make sure you use the correct detergent and the correct quantity of it.
•
Make sure that a washing programme that ends with water in tub, has not
been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance. Contact the Author‐
ised Service Centre.
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