Known Issues; General Issues - ARRI Hi-5 SUP 2.1 Release Notes

Table of Contents

Advertisement

D. Known Issues
This is a list of known issues for this software update package.

General Issues

General advice when using an ECS motor controller with ALEXA cameras
Always wait until ALEXA cameras are fully booted before using ARRI ECS. The ECS motor controllers boot much faster
than an ALEXA camera and it might come to inconsistencies, if lens files are transferred or motors are calibrated
during the camera boot up phase.
In addition, clip list handling requires lots of wireless data and the clip list transfer and clip list handling can be slow, if
many clips (> 50) are stored on the CODEX drive. Please avoid long clip lists if possible.
Possible reboot after lens change on ALEXA 35
In the currently release ALEXA 35 LPL mount firmware 1.48 it rarely happens that the LPL mount power cycles shortly
after changing an LDS or Cooke /i lens. If the LPL mount power cycles, it causes a reboot of connected LBUS devices
like the RIA-1, ZMU-4 (when powered via LBUS) or cforce motors. The reboot might lead to a motor calibration
request and afterwards, the system will work flawlessly.
This issue will be fixed in the upcoming ALEXA 35 SUP 1.2.1
Workaround: Deactivate the Lens Mount and use LDA files or add separate power to the ECS System.
ALEXA 35: Not possible to set Enhanced Sensitivity (ES) via Hi-5
Currently it is not possible to select Enhanced Sensitivity Modes on the Hi-5.
Workaround
: Those EI values must be selected on the camera via User Button, Viewfinder or Web Remote.
Radio state shows "REJ" shortly with RF-2400
When using a RF-2400 module for the first time or after a factory reset, the radio state is shortly displayed as "REJ".
This is part of the initialization sequence of the Radio Module and only a visual irritation without further impact.
SDI status information can't be set to "safe"
This SDI setting is currently not settable via hand units as it is not transmitted by ALEXA Mini/Mini LF. For ARRI ALEXA
models, SDI "safe" does not exist.
Workaround: Set the "safe" option via camera.
No lens scale via LDA
In rare cases, a camera does not load a LDA file properly, resulting in no lens scales on the Hi-5.
Workaround: Unload and reload the corresponding lens file.
A calibration process is briefly indicated, when skipping calibration
When skipping a calibration request the hand unit might briefly indicate a calibration. This does not affect operation.
Blinking iris motor trail and depth of field bar
In some cases when connected to a RIA-1, it could happen that the iris motor trail bar is blinking sporadically, which
results in a very wide depth of field bar.
Workaround: Turning the focus knob resets the depth of field bar to its actual depth.
Hi-5 can't connect to camera with EMIP radio module
It rarely happens that the Hi-5 can't connect to a camera via the EMIP radio module. The Hi-5 shows the radio
connection indication bars greyed out.
Workaround: Unplug the radio module and reconnect it to the Hi-5.
Calibration cannot be skipped, when switching between LDA and LDS
In some cases, after calibrating an LDS lens, a subsequent switching to an LDA file results in a non-skippable calibration
request. This can't be fixed on the Hi-5, as some cameras handle this like a lens change and request a mandatory
motor calibration.
Hi-5 SUP 2.1 Release Notes
Page 9 of 14
All data subject to change without further notice.

Advertisement

Table of Contents
loading

Table of Contents