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4-698-500-73
SONY@
LIMITED
WARRANTY
U.S. and Canada only - 1 year
Camcorder, Digital Still Camera,
Digital Camera, Interchangeable Lens Camera,
Interchangeable Lens, Accessory
Sony Electronics Inc. solely for purchases made in the United States and Sony of Canada Ltd. solely for purchases made in Canada (collectively "Sony") warrants this product
against defects in material or workmanship for the original owner and any subsequent end user owner(s) ("You" or ''Your") for the time period set forth above as set forth herein.
Pursuant to this Limited Warranty, Sony will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or recertified/refurbished
product of the same (or similar) model. For purposes of this Limited Warranty, "recertified" or "refurbished" means a product or part that has been returned to its original
specifications. In the event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or error-free.
Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To
determine if a dealer is in the Sony authorized dealer network, please visit US: www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished product or part, any product or part determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware
or software usage and it does not cover any software products whether or not contained in the product, and other included content; any such software or other included
content is
provided "AS
IS"
unless expressly
provided for
in any enelosed software Limited
Warranty
or End User License
Agreement. Please
refer to
the End
User
License
Agreement(s)
included with
ihe produet
for
Your
rights and obligations with respect to
the
sof1ware or 0111er included content.
If
You
purchased
an
extended
service plan, please
refer to
the service plan for the coverage, duration and terms of
service.
Extended service plans are not governed by this Limited
Warranty.
To
obtain
warranty
service,
You
must deliver
the
product,
in
either
its
original
packaging
or
paekaging
a/fording an
equal c!eQree of
protection to a Sony authorized
service center
together with
a dated
purchase receipt
in
order to
obtain
warranty service.
Sony cannot guarantee that
it will be
able to repair any product
under this
warranty
or
make
a product
exchange without risk to or loss of software or data. It is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may
have stored or preserved on Your product. It is likely that any media or parts, data, software, or other materials (like pictures, music, videos, etc.) will be lost or reformatted
during service and Sony will not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your product:
For purchases made in the UNITED STATES:
Visit Sony's Website: www.sony.com/support
Or call the Customer Experience Center: 1-800-222-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
For purchases made in CANADA:
Visit Sony's Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence can be accessed by an on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement, recertified or refurbished product for the
remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become
the property of Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty may, at Sony's option, vary in color and/or cosmetic
design from the original product and may not include any original engraving or similar customization/personalization.
Sony is not responsible for, and this Limited Warranty does not cover, any damage arising from a failure to operate the product within its intended uses, or otherwise follow the
owners
manual
and
safety
instructions relaling to the
product's
use and
Installation. Sony is not responsible for any labor or parts costs you incur relating to repairs or services
from provlders/servlcers
other
than
from a
Sony
authorized service
center.
This
Limited Warranty only covers product issues caused by defects in material or workmanship
during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized
online auctions), or
Issues
due
to: (i) outdoor
exposure and
other acts
of
nature;
(ii)
power
surges;
(Iii)
accidental
damage;
(iv) abuse; (v)
limitations
of
technology;
(vi)
cosmetic
damage;
(vii)
contact
with lfquld, heat,
humidity
or perspiration,
sand,
smoke,
or foreign
materials;
(viii)
damage,
malfunction and/or failure to
product
resu
lHng from
use of
parts
or
supplies not sold
or
authorized
by
Sony;
(ix)
damage,
malfunction and/or
!allure
to product resulting from servicing not authorized or performed by Sony or a Sony authorized
service
center;
(x) computer
or Internet vi
ruses, bugs,
worms,
or Trojan
Horses;
(xi) malfunctions due to peripherals/accessories; (xii) modifications of or to any part of the
product,
including "rooting" or other
modifications to
control
the
behavior
of
the product
or any
factory
installed
operating
system;
(xiii)
consumable
parts
such as
batteries:
or
(xiv)
any
product
whe re
the
factory-applied
serial number
has
been altered or
removed from
the
product.
Further,
to
the
extent
this product
incorporates
use
of a
display,
please note
that a
display
contains hundreds
of
t11ousands of individual
pixels,
and displays
typically
contain a small number of pixels that do not function properly. This Limited Warranty
does
not-cover
up to .01
%
pixel
outages
(small dot
picture elements
that
are
dark or incorrectly illuminated).
This Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL FAULTS" or consumables (such as fuses or disposable batteries). Sony will not
replace missing components from any package purchased "Open Box" or "AS IS". This Limited Warranty is valid only in the United States and Canada (as applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to You. This Limited Warranty gives You specific legal rights and You may have other rights which vary from jurisdiction to jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related to the product, Your purchase and/or use of the product, the terms of this Limited
Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) ("Dispute"), You and Sony agree that the Dispute
shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the above, You
have
the
right to
litigate
any Dispute on an individual
basis
in
small
claims court or oth er similar court
of
limited
jurisdiction,
to the extent the amount at issue does
not exceed
$ 15,000,
and as long as such court has proper jurisdiotion and all other
requ
irements
(including
lhe amoun
t in
controversy) are
satisfied.
Arbitration
Instructions. To
begin
Arbitratlon,
either
You
or
Sony must
make
a
written
demand to
the
other
for
arbitration.
The
Arbilration will take
place b.efore a single
arbitrator.
The
arbitration
will
be administered
In keeping with the
Expedited Procedures of
the
Commercial
Arbilratlon Rules
and the Supplementary
Proceedings
for Consumer-Related disputes ("Rules") of
the American Arbitration Association
("AAA"),
when applicable and In
effect
when
the
claim is
filed.
You may get
a
copy
of
AAA's
Rules by
contacting
AAA
at
(BOO)
778-7879 or visiting
www.adr.org.
The
tiling
lees
to begin
and carry out
arbitratio.n
will be shared between You and Sony,
but in no event
shall
Your
fees ever exceed
the
amount allowable
by the
spec1al rules for
Consumers
Disputes provided
for
by
AAA,
at which
point
Sony
will
cover
all additional administrative
fees
and
expenses.
This
does not prohibit the
Arbitrator from giving the winning party their fees and expenses of the arbitration when
appropriate pursuant to the Rules. Unless You and Sony agree differently, the arbitration will take place in the county and state where You live, and applicable federal
or state law
shall
govern the
substance of any
Diseute
during the
arbitration.
However, the
Federal Arbitration Act, 9 U.S.C. § 1, et seq., will
govern
the arbitration itself
and not any stal
e
1aw
on arbilralion.
Tl1e
Arbitrato
r
s decision
will
be binding
and final,
ei1<cept
for a
limited
right of appeal under the Federal
Arbitration
Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN: (1) You must notify Sony in writing within 30
days
of
the
date that
You
purchased
the
product;
(2)
Your wrltten
notification
must
be
malled
to
Sony
Electronlcs
Inc., 16535 Via
Esprillo,
MZ
1105,
San Diego
CA
921
27,
Alln:
Legal
Department; AND
(3)
Your
written
notification must include
{a)
Your NAME,
(b)
Your
ADDR
ESS,
(c)
the DATE
You
purchased
the
product,
and
(d)
a cl
ear statement
that
"YOU DO NOT
WI
SH
TO
RESOLVE DISPUTES
WITH ANY SONY
ELECTRONICS
ENTITY
THROUGH
ARBITRATION AND/OR BE BOUND
BY THE CLASS ACTION WAIVER."
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You will continue to enjoy the benefits of the Limited Warranty.
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