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Service Modes, Error Codes, and Fault Finding
Default value
Item Item value
32"
4
NVM VALUE
0
5
NVM STORE
Press OK
6
COPY NVM to USB
Press OK
7
COPY NVM to TV
Press OK
8
TV Settings Key
1
9
TV Settings VALUE
0
10
TV Settings STORE
Press OK
11
COPY TV Settings to USB Press OK
12
COPY TV Settings to TV
Press OK
13
VIRGIN_MODE
Off
14
ORT_MODE
On
15
DRMWARNING
On
16
AGEING MODE
Off
17
COLOR TEMP MODE
Normal
18
CLR_TEMP_R
0
19
CLR_TEMP_G
0
20
CLR_TEMP_B
0
21
ADC_GAIN_R
255
22
ADC_GAIN_G
255
23
ADC_GAIN_B
255
24
ADC_OFFSET_R
127
25
ADC_OFFSET_G
127
26
ADC_OFFSET_B
127
27
AUD_GAIN_HDMI
0
28
AUD_GAIN_ATV
12
29
AUD_GAIN_DTV
0
30
AUD_GAIN_USB
0
31
AUD_GAIN_SPDIF
0
32
AUD_GAIN_LINE_IN
0
33
AQ_INDEX
10
34
Copy PQ to USB
Press OK
35
Copy PQ to TV
Press OK
36
Copy AQ to USB
Press OK
37
Copy AQ to TV
Press OK
38
COPY DB CHL to USB
Press OK
39
COPY DB CHL to TV
Press OK
42
LIGHT SENSOR TYPE
0
40
TEMP SENSOR TYPE
0
41
LED TYPE
0
42
AMBILIGHT TYPE
Side Segments
43
AMBILIGHT TYPE
0
VALUE
44
3D
0
45
BLUETOOTH
1
46
ARC TEST
On
47
HDMI ARC OUTPUT
EU
ORDER
48
UART ENABLE
on
49
RESET MAC ADDRESS
Press OK
50
EXIT_FACTORY
Press OK
How to Exit the Factory mode
Use one of the following methods:
•
Select EXIT_FACTORY from the menu and press the "OK"
button.
Note: When the TV is switched "off" by a power interrupt, or
normal switch to "stand-by" while in the factory mode, the TV
will show up in "normal operation mode" as soon as the power
is supplied again. The error buffer will not be cleared.
40"
49"
Description
Displays the value at the NVM address of item 5
Use this option to save the data of item 6 to NVM address of item 5
Use this to store the NVM data to the REPAIR folder of a FAT formatted USB memory
stick. The TV will write two files in the REPAIR folder of the memory stick. It will create
this folder if it does not exist. The items are "Channel list", "Personal settings", "Option
codes", "Display-related alignments" and "History list". In case the download to the
USB stick was not successful "Failure" will appear. In this case, check if the USB stick
is connected properly. Now the settings are stored onto the USB stick and can be
used to download onto another TV or other SSB. Uploading is of course only possible
if the software is running and if a picture is available. This method is created to be
able to save the customer's TV settings and to store them into another SSB.
Use this to store the NVM data from the USB memory stick to the TV. The TV will save
the two files which were created in item 8 to the NVM of the set. Use these options
when replacing a SSB. When "USB to TV Success" is displayed remove the power
and restart the TV
1
1
TV Settings Key
0
0
TV Settings VALUE
TV Settings STORE
COPY TV Settings to USB
COPY TV Settings to TV
Off
Off
Use this to return the set to virgin mode. Depends whether the set has been used
already.
Off
On
ORT mode
On
On
Warning the data rights management
Off
Off
Use this for aging a new LCD panel
COLOR TEMP MODE
0
0
Red colour temperature setting
0
0
Green colour temperature setting
0
0
Red colour temperature setting
255
255
Red ADC gain
255
255
Green ADC gain
255
255
Blue ADC gain
127
127
Red ADC offset
127
127
Green ADC offset
127
127
Blue ADC offset
HDMI audio gain
Analogue TV audio gain
Digital TV audio gain
USB audio gain
SPDIF audio gain
LINE_IN audio gain
5
5
Audio Quality index
Saves the picture quality data to a file "pq.bin" to the root of a FAT formatted USB
memory stick
Loads the picture quality data from a file "pq.bin" in to the TV
Loads the audio quality data from a file "AQ.bin" in to the TV
Loads the audio quality data from a file "AQ.bin" in to the TV
Copy the USB channel list to USB
Copy the TV channel list to TV
0
0
Light sensor type
0
0
Tempreture sensor
0
0
The type of LED
The type of Ambient light
0
0
The type value of Ambient light
0
0
3D on/off
1
1
BLUETOOTH
ARC test
HDMI ARC OUTPUT ORDER
UART ENABLE
RESET MAC ADDRESS
Exits the Factory mode
back to
div.table
QM16.4E LA
5.1.4
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
5.
EN 21
2016-Apr-1
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