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User Manual of WDAP-C3000AX &WDAP-3000AX
Dual Band 802.11ax 3000Mbps
Wireless Access Point w/802.3at PoE
WDAP-C3000AX
WDAP-3000AX
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Summary of Contents for Planet WDAP-C3000AX

  • Page 1 User Manual of WDAP-C3000AX &WDAP-3000AX Dual Band 802.11ax 3000Mbps Wireless Access Point w/802.3at PoE WDAP-C3000AX WDAP-3000AX - 1 -...
  • Page 2 Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User Manual of PLANET 802.11ax Dual Band Wireless Access Point Model: WDAP-C3000AX_WDAP-3000AX Rev: 1.0 (Oct., 2023) Part No. EM-WDAP-C3000AX_WDAP-3000AX...
  • Page 4: Table Of Contents

    Hardware Installation -- Installing the AP ..............24 Manual Network Setup -- TCP/IP Configuration ............27 3.3.1 Configuring the IP Address Manually (e.g. WDAP-C3000AX) ....28 Starting Setup in the Web UI..................31 Planet Smart Discovery Utility .................. 32 Chapter 4.
  • Page 5 User Manual of WDAP-C3000AX &WDAP-3000AX 4.2.3 UpnP ...................... 59 4.2.4 Routing ....................60 4.2.5 RIP ......................61 4.2.6 OSPF ..................... 61 4.2.7 IGMP ...................... 62 4.2.8 IPv6 ......................62 4.2.9 DHCP ..................... 63 4.2.10 DDNS ..................... 65 Security ........................67 4.3.1...
  • Page 6 User Manual of WDAP-C3000AX &WDAP-3000AX Chapter 5. Quick Connection to a Wireless Network ............91 Windows XP (Wireless Zero Configuration) ............91 Windows 7/8/10/11 (WLAN AutoConfig) ..............93 Mac OS X 10.x ......................96 iPhone/iPod Touch/iPad ..................100 Appendix A: DDNS Application .................... 104 Appendix B: FAQs ........................
  • Page 7: Chapter 1. Product Introduction

    User Manual of WDAP-C3000AX &WDAP-3000AX Chapter 1. Product Introduction 1.1 Package Contents Thank you for choosing PLANET 802.11ax 3000Mbps Wireless AP. Please verify the contents inside the package box. Package Contents of WDAP-C3000AX Package Contents of WDAP-3000AX If any of the above items are missing, please contact your dealer immediately.
  • Page 8: Product Description

    Benefits of MU-MIMO, OFDMA Seamless Roaming, Beamforming and BSS Coloring The WDAP-C3000AX can be installed in public areas such as hotspots, airports and conferences as OFDMA, a multi-user version of OFDM, enables the concurrent AP to communicate (uplink and downlink) with multiple clients by assigning subsets of subcarriers called resource units (RUs) to the 0 clients.
  • Page 9 User Manual of WDAP-C3000AX &WDAP-3000AX OFDMA (Orthogonal Frequency Division Multiple Access) Benefits  Helps transmit small and large packets together to reduce bandwidth burden and improve data transmission performance  Transmitting data at the same time can effectively reduce the transmission delay for longer frame and low-speed transmission.
  • Page 10 User Manual of WDAP-C3000AX &WDAP-3000AX  Beamforming Beamforming is to improve your Wi-Fi signal when you are far away from your router. When you use beamforming, Wi-Fi beamforming narrows the focus of that router signal, sending it directly to your...
  • Page 11 * WDAP-C3000AX only supports WPA3-Personal. Super Power Dual-band WLAN Solution PLANET WDAP-C3000AX, adopting the IEEE 802.11ax Wi-Fi 6 standard, provides a high-speed transmission. The maximum wireless speed in 2.4GHz band is up to 11AX of 574Mbps, and in the 5GHz band is up to 11AX of 2402Mbps. Both the 2.4GHz and 5GHz wireless connections can also be used simultaneously.
  • Page 12 Optimized Efficiency in AP Management with Cloud and NMS System Via the PLANET CloudViewerPro app, you can monitor and control Access Points in real time without a specified location and time limitation. The brand-new GUI configuration wizard helps the system administrator easily set up the WDAP-C3000AX step by step.
  • Page 13 User Manual of WDAP-C3000AX &WDAP-3000AX Mesh Wi-Fi for More Hassle-free Network The WDAP-C3000AX supports Mesh, which is an open standard wireless networking technology that enhances Wi-Fi coverage and stability. It allows different brands of routers and Wi-Fi devices to work together seamlessly, providing a unified network experience.
  • Page 14: Product Features

    Supports PLANET AP Controllers in AP mode  Easy discovery by PLANET Smart Discovery Self-healing mechanism through system auto reboot setting   System status monitoring through remote syslog server  Gateway mode supports PLANET DDNS/Easy DDNS, Captive Portal, RADIUS Server/Client - 14 -...
  • Page 15 User Manual of WDAP-C3000AX &WDAP-3000AX Product Specifications WDAP-C3000AX WDAP-3000AX Product Dual Band 802.11ax 3000Mbps Dual Band 802.11ax 3000Mbps Outdoor Wireless AP Ceiling-mount Wireless Access Point Hardware Specifications PoE WAN/LAN: 1 x 10/100/1000BASE-T, Interfaces 2 x 10/100/1000BASE-T RJ45 port auto-MDI/MDIX, 802.3at PoE In Auto-negotiation and auto MDI/MDI-X Gain: 4 x Internal 4dBi antenna (2.4G...
  • Page 16 User Manual of WDAP-C3000AX &WDAP-3000AX IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX IEEE 802.3ab 1000BASE-T IEEE 802.3x flow control IEEE 802.11k, 802.11v, and 802.11r Media Access CSMA/CA Control 802.11ax: MIMO-OFDMA (BPSK / QPSK / 16QAM / 64QAM / 256QAM, 1024QAM) Data 802.11ac: MIMO-OFDM (BPSK / QPSK / 16QAM / 64QAM / 256QAM)
  • Page 17 User Manual of WDAP-C3000AX &WDAP-3000AX MCS0 802.11ax HT20 MCS11 MCS0 802.11ax HT40 MCS11 5GHz 6Mbps 802.11a 54Mbps MCS0 802.11n HT20 MCS7 MCS0 802.11n HT40 MCS7 MCS0 802.11ac HT20 MCS8 MCS0 802.11ac HT40 MCS9 MCS0 802.11ac HT80 MCS9 MCS0 802.11ax HT20...
  • Page 18 Configuration backup and restore Supports UPnP Management Supports IGMP Proxy Supports PPTP/L2TP/IPSec VPN Pass-through Supports Captive Portal, RADIUS Server/Client Applicable controllers: NMS APC, WS APC, VR/IVR APC, ICG APC, PLANET CloudViewer, Central Management PLANET CloudViewerPro Environment & Certification Operating: -20~ 55 degrees C...
  • Page 19: Chapter 2. Physical Descriptions

    User Manual of WDAP-C3000AX &WDAP-3000AX Chapter 2. Physical Descriptions 2.1 Product Outlook WDAP-C3000AX Dimensions 168 x 168 x 32 mm Weight 380 ±5g Triple View - 19 -...
  • Page 20 User Manual of WDAP-C3000AX &WDAP-3000AX Front Panel LED definition STATUS FUNCTION On ( The access point is on. System is operating. Wireless LAN is working. On (Green) 5GHz enabled. Wireless LAN is working. On (Blue) 2.4GHz enabled. 5GHz disabled. Wireless LAN disabled.
  • Page 21 User Manual of WDAP-C3000AX &WDAP-3000AX Port definition Object Description 12V DC port for the power adapter (DC-Jack 5.5 x 2.1 mm) 12V DC The access point is on. LAN port connecting to the network equipment. PoE/WAN LAN/WAN port with Power over Ethernet (PoE) IN...
  • Page 22 User Manual of WDAP-C3000AX &WDAP-3000AX Port & Connector Hardware Interface Definition Object Description Antenna Connectors 4 N-type (female) antenna connectors 10/100/1000Mbps RJ45 port, auto MDI/MDI-X PoE LAN Port 802.3at PoE+ supported, 48VDC In Press and hold the Reset button for over 5 seconds to return to Reset Button the factory default setting.
  • Page 23: Chapter 3. Preparation

     later, Linux, UNIX or other platforms compatible with TCP/IP protocols 1. The AP in the following instructions refers to PLANET WDAP-C3000AX. (Please refer to WDAP-3000AX QIG to install the AP) 2. It is recommended to use Internet Explorer 11, Edge, Firefox or Chrome to access the AP.
  • Page 24: Hardware Installation -- Installing The Ap

    User Manual of WDAP-C3000AX &WDAP-3000AX 3.2 Hardware Installation -- Installing the AP WDAP-C3000AX Before installing the AP, make sure your PoE switch is connected to the Internet through the broadband service successfully at this moment. If there is any problem, please contact your local ISP.
  • Page 25 User Manual of WDAP-C3000AX &WDAP-3000AX Figure 3-2 Connecting the Ethernet Cable Plug the other end of the Ethernet cable into the PoE switch. Step 3. Figure 3-3 Connecting the PoE Injector - 25 -...
  • Page 26 User Manual of WDAP-C3000AX &WDAP-3000AX WDAP-3000AX Step 1. Install the backplane to the back of the AP. Attach the L-type bracket to the backplane and fasten it. Place the AP to the pole and fasten it with the U-bolt kit.
  • Page 27: Manual Network Setup -- Tcp/Ip Configuration

    In this guide, we use all the default values for description. Connect the WDAP-C3000AX/3000AX with your PC by plugging one end of an Ethernet cable in the LAN port of the AP and the other end in the LAN port of PC. The WDAP-C3000AX/3000AX is powered by a PoE switch.
  • Page 28: Configuring The Ip Address Manually (E.g. Wdap-C3000Ax)

    Select Use the following IP address, and then configure the IP address of the PC. For example, the default IP address of the WDAP-C3000AX is 192.168.1.253 and the DSL router is 192.168.1.254, or you may choose from 192.168.1.1 to 192.168.1.252.
  • Page 29 User Manual of WDAP-C3000AX &WDAP-3000AX Now click OK to save your settings. Now, you can run the ping command in the command prompt to verify the network connection between your PC and the AP. The following example is in Windows 11 OS. Please follow the steps below: Click on Start >...
  • Page 30 User Manual of WDAP-C3000AX &WDAP-3000AX Open a command prompt, type ping 192.168.1.253 and then press Enter. If the result displayed is similar to Figure 3-7, it means the connection between your PC and the AP has been established well. Figure 3-7 Successful Result of Ping Command If the result displayed is similar to 3-8, it means the connection between your PC and the AP has failed.
  • Page 31: Starting Setup In The Web Ui

    User Manual of WDAP-C3000AX &WDAP-3000AX 3.4 Starting Setup in the Web UI It is easy to configure and manage the AP with the web browser. Step 1. To access the configuration utility, open a web-browser and enter the default IP address https://192.168.1.253...
  • Page 32: Planet Smart Discovery Utility

    User Manual of WDAP-C3000AX &WDAP-3000AX 3.5 Planet Smart Discovery Utility To easily list the WDAP-C3000AX in your Ethernet environment, the Planet Smart Discovery Utility is an ideal solution. The following installation instructions guide you to running the Planet Smart Discovery Utility.
  • Page 33: Chapter 4. Web-Based Management

    Chapter 4. Web-based Management This chapter delivers a detailed presentation of AP’s functionalities and allows you to manage the AP with ease. (The web GUI and topology below uses the WDAP-C3000AX as an example.) Main Menu Function Menu Figure 4-1 Main Web Page...
  • Page 34 User Manual of WDAP-C3000AX &WDAP-3000AX ■ Main Menu The main menu displays the product name, function menu, and main information in the center. Via the Web management, the administrator can set up the device by selecting the functions those listed in the...
  • Page 35: System

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1 System Use the system menu items to display and configure basic administrative details of the router. The System menu shown in Figure 4-4 provides the following features to configure and monitor system. Figure 4-4: System Menu...
  • Page 36: Operation Mode

    User Manual of WDAP-C3000AX &WDAP-3000AX Operation Mode 4.1.1 The Wizard guides you to configuring the WDAP-C3000AX in a different mode, including AP, gateway, repeater and WISP modes. The wizard also supports MESH function set up. Figure 4-5 Operation Mode - 36 -...
  • Page 37 User Manual of WDAP-C3000AX &WDAP-3000AX Figure 4-6 Wireless Connection-MESH set up The default operation mode is AP Mode. - 37 -...
  • Page 38: Gateway Mode (Router)

    User Manual of WDAP-C3000AX &WDAP-3000AX Gateway Mode (Router) 4.1.2 Click “Wizard”  “Gateway Mode” and the following page will be displayed. This section allows you to configure the Gateway mode. Figure 4-7: Setup Wizard Step 1: Operation Mode Select operation Mode.
  • Page 39 User Manual of WDAP-C3000AX &WDAP-3000AX Step 2: LAN Interface Set up the IP Address and Subnet Mask for the LAN interface as shown in Figure 5-5. Figure 4-8: Setup Wizard – LAN Configuration Object Description IP Address Enter the IP address of your router. The default is 192.168.1.1.
  • Page 40 User Manual of WDAP-C3000AX &WDAP-3000AX Step 3: WAN Interface The router supports two access modes on the WAN side shown in Figure 4-9 Figure 4-9: Setup Wizard – WAN 1 Configuration Mode 1 -- Static IP Select Static IP Address if all the Internet port’s IP information is provided to you by your ISP. You will need to enter the IP Address, Netmask, Default Gateway and DNS Server provided to you by your ISP.
  • Page 41 User Manual of WDAP-C3000AX &WDAP-3000AX Object Description IP Address Enter the IP address assigned by your ISP. Enter the Netmask assigned by your ISP. Netmask Default Gateway Enter the Gateway assigned by your ISP. The DNS server information will be supplied by your ISP.
  • Page 42 User Manual of WDAP-C3000AX &WDAP-3000AX Step 4: Network Interface Wireless Connection Set up the Security Settings as shown in Figure 5-9. Figure 4-12: Wireless Connection-MESH set up Object Description Select the Mesh role for Master or Node to enable Mesh function.
  • Page 43 User Manual of WDAP-C3000AX &WDAP-3000AX Step 5: Network Interface Wireless Set up the Security Settings as shown in Figure 4-13. Figure 4-13: Wireless Setup Object Description 2.4G/5G Wi-Fi Status Enable or Disable 2.4GHz/5GHz radio. Enter the SSID ID name. The default configuration is SSID PLANET_2.4G/PLANET_5G.
  • Page 44 User Manual of WDAP-C3000AX &WDAP-3000AX Press this button for the next step. Next Previous Press this button for the previous step. Press this button to undo any changes made locally and revert to Cancel previously saved values. Step 6: Security Setting...
  • Page 45 User Manual of WDAP-C3000AX &WDAP-3000AX Enable the function to allow the web server access of the router from Remote Management the Internet network. The default configuration is disabled. Next Press this button for the next step. Previous Press this button for the previous step.
  • Page 46: Dashboard

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1.3 Dashboard The dashboard provides an overview of system information including connection, port, and system status as shown in Figure 4-16. Figure 4-16: Dashboard Port Status Object Description Ethernet port is in use. Ethernet port is not in use.
  • Page 47: System Status

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1.4 System Status This page displays system information as shown in Figure 4-17. Figure 4-17: Status - 47 -...
  • Page 48: System Service

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1.5 System Service This page displays the number of packets that pass through the router on the WAN and LAN. The statistics are shown in Figure 4-18. Figure 4-18: Service - 48 -...
  • Page 49: Statistics

    User Manual of WDAP-C3000AX &WDAP-3000AX Statistics 4.1.6 This page displays the number of packets that pass through the router on the WAN and LAN. The statistics are shown in Figure 4-19. Figure 4-19: Statistics 4.1.7 Connection Status The page will show the DHCP Table and ARP Table. The status is shown in Figure 4-20.
  • Page 50: Radius

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1.8 RADIUS Remote Authentication Dial-In User Service (RADIUS) is a security authentication client/server protocol that supports authentication, authorization and accounting. The RADIUS Server page is shown in Figure 4-21. Figure 4-21: RADIUS Object Description Disable or enable the RADIUS function.
  • Page 51 User Manual of WDAP-C3000AX &WDAP-3000AX Captive Portal function can be only configured at Gateway Mode ■ Customizing the Custom Captive Portal Web Page 1. Click Custom 2. After configure and upload image, click Apply Settings button 3. Click Preview to check the Captive Portal login page...
  • Page 52: Snmp

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1.10 SNMP This page provides SNMP setting of the router as shown in Figure 4-23. Figure 4-23: SNMP Object Description Enable SNMP Disable or enable the SNMP function. The default configuration is enabled. Read/Write Community Allows entering characters for SNMP Read/Write Community of the router.
  • Page 53: Nms

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1.11 NMS The CloudViewer Server – Internet screens – is shown in Figure 4-24. Figure 4-24: CloudViewer Server Object Description Email The email is registered on CloudViewer Server The password of your CloudViewer account Password...
  • Page 54: Event Log

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.1.13 Event Log Figure 4-26: Event Log Object Description Display Event Log information Event Log - 54 -...
  • Page 55: Network

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.2 Network The Network function provides WAN, LAN and network configuration of the router as shown in Figure 4-27. Figure 4-27: Network Menu Object Description Allows setting WAN interface. Allows setting LAN interface. Disable or enable the UPnP function.
  • Page 56: Wan

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.2.1 WAN This page is used to configure the parameters for Internet network which connects to the WAN port of the router as shown in Figure 4-28. Here you may select the access method by clicking the item value of WAN access type.
  • Page 57 User Manual of WDAP-C3000AX &WDAP-3000AX Figure 4-28: WAN - 57 -...
  • Page 58 User Manual of WDAP-C3000AX &WDAP-3000AX Object Description Please select the corresponding WAN Access Type for the Internet, and fill out the correct parameters from your local ISP in the fields which appear below. Select Static IP Address if all the Internet ports’ IP information is provided to you by your ISP (Internet Service Provider).
  • Page 59: Lan

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.2.2 LAN This page is used to configure the parameters for local area network which connects to the LAN port of your router as shown in Figure 4-29. Here you may change the settings for IP address, subnet mask, DHCP, etc.
  • Page 60: Routing

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.2.4 Routing Please refer to the following sections for the details as shown in Figures 5-28 and Figure 4-31: Routing table Figure 4-32: Routing setup Routing tables contain a list of IP addresses. Each IP address identifies a remote router (or other network gateway) that the local router is configured to recognize.
  • Page 61: Rip

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.2.5 RIP Figure 4-33 RIP Object Description Disable or enable the RIP function Dynamic Route Set RIP Versions RIP Versions 4.2.6 OSPF Figure 4-33: OSPF Object Description OSPF Enable the OSPF function. Router ID Set Router ID...
  • Page 62: Igmp

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.2.7 IGMP Figure 4-35: IGMP Object Description IGMP Enable the IGMP function. Select the GMP Versions IGMP Versions 4.2.8 IPv6 This page is used to configure parameter for IPv6 internet network which connects to WAN port of the...
  • Page 63: Dhcp

    User Manual of WDAP-C3000AX &WDAP-3000AX Figure 4-36: IPv6 WAN setup Object Description Connection Type Select IPv6 WAN type either by using DHCP or Static. IPv6 Address Enter the WAN IPv6 address. Enter the subnet prefix length. Subnet Prefix Length Enter the default gateway of the WAN port.
  • Page 64 User Manual of WDAP-C3000AX &WDAP-3000AX Figure 4-38: DHCP Object Description By default, the DHCP Server is enabled, meaning the router DHCP Service will assign IP addresses to the DHCP clients automatically. If user needs to disable the function, please set it as disable.
  • Page 65: Ddns

    PLANET Easy DDNS PLANET Easy DDNS is an easy way to help user to get your Domain Name with just one click. You can just log in to the Web Management Interface of your devices, say, your router, and check the DDNS menu and just enable it.
  • Page 66 Note that please first register with the DDNS service and set up the domain name of your choice to begin using it. When the PLANET DDNS service is activated, user is able to select to enable or disable Easy DDNS.
  • Page 67: Security

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.3 Security The Security menu provides Firewall, Access Filtering and other functions as shown in Figure 4-40. Please refer to the following sections for the details. Figure 4-40: Security menu Object Description Firewall Allows setting DoS (Denial of Service) protection as enable.
  • Page 68: Firewall

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.3.1 Firewall A "Denial-of-Service" (DoS) attack is characterized by an explicit attempt by hackers to prevent legitimate users of a service from using that service. The router can prevent specific DoS attacks as shown in Figure 4-41.
  • Page 69 User Manual of WDAP-C3000AX &WDAP-3000AX Object Description The SPI Firewall prevents attack and improper access to network SPI Firewall resources. The default configuration is enabled. SYN Flood is a popular attack way. DoS and DDoS are TCP protocols. Hackers like using this method to make a fake connection that involves Block SYN Flood the CPU, memory, and so on.
  • Page 70: Mac Filtering

    User Manual of WDAP-C3000AX &WDAP-3000AX Temporarily block when The default is 0. (0 means no limit) login failed IP blocking period The default is 0. (0 means permanent blocking) Blocked IP 0.0.0.0 FTP ALG Set the function as enable or disable...
  • Page 71: Ip Filtering

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.3.3 IP Filtering IP Filtering is used to deny LAN users from accessing the public IP address on internet as shown in Figure 4-44. To begin blocking access to an IP address, enable IP Filtering and enter the IP address of the web site you wish to block.
  • Page 72: Web Filtering

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.3.4 Web Filtering Web filtering is used to deny LAN users from accessing the internet as shown in Figure 4-46. Block those URLs which contain keywords listed below. Figure 4-46: Web Filtering Object Description Set the function as enable or disable.
  • Page 73: Port Forwarding

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.3.5 Port Forwarding Entries in this table allow you to automatically redirect common network services to a specific machine behind the NAT firewall as shown in Figure 4-48. These settings are only necessary if you wish to host some sort of server like a web server or mail server on the private local network behind your Router's NAT firewall.
  • Page 74: Qos

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.3.6 QoS Figure 4-50: QoS Setting Object Description QoS - WAN1 Enable/disable QoS function Upstream Bandwidth Setting Upstream Bandwidth Downstream Bandwidth Setting Downstream Bandwidth Service Priority Setting Service Priority Network Priority Setting Network Priority - 74 -...
  • Page 75: Dmz

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.3.7 DMZ A Demilitarized Zone is used to provide Internet services without sacrificing unauthorized access to its local private network as shown in Figure 4-51. Typically, the DMZ host contains devices accessible to Internet traffic, such as Web (HTTP) servers, FTP servers, SMTP (e-mail) servers and DNS servers.
  • Page 76: Wireless

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4 Wireless The Wireless menu provides the following features for managing the system Figure 4-52: Wireless Menu Object Description Repeater Allow to configure Repeater. 2.4G Wi-Fi Allow to configure 2.4G Wi-Fi. 5G Wi-Fi Allow to configure 5G Wi-Fi.
  • Page 77: Repeater

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.1 Repeater This page allows the user to define Repeater Figure 4-53: Repeater Object Description Select Radio Select “2.4GHz” or “5GHz” wireless LAN. SSID (Wireless Name ) Enter the root AP’s SSID or press “Scan” to select.
  • Page 78: G Wi-Fi

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.2 2.4G Wi-Fi This page allows the user to define 2.4G Wi-Fi. Figure 4-54: 2.4G Wi-Fi Object Description Wireless Status Allows user to enable or disable 2.4G Wi-Fi Wireless Name (SSID) It is the wireless network name. The default 2.4G SSID is “PLANET_2.4G”...
  • Page 79: Wi-Fi

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.3 5G Wi-Fi This page allows the user to define 5G Wi-Fi. Figure 4-55: 5G Wi-Fi Object Description Wireless Status Allows user to enable or disable 5G Wi-Fi Wireless Name (SSID) It is the wireless network name. The default 5G SSID is “PLANET_5G”...
  • Page 80: Mesh Wi-Fi

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.4 Mesh Wi-Fi This page allows the user to configure Mesh Wi-Fi. Figure 4-56: Mesh Wi-Fi Object Description Select the Mesh role for Master or Node to enable MESH function. Mesh Wifi Mode The default configuration is disabled.
  • Page 81: Mac Acl

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.5 MAC ACL This page allows the user to define MAC ACL. Figure 4-57: MAC ACL Object Description Active Allows the devices to pass in the rule Device Name Set an allowed device name MAC Address Set an allowed device MAC address Press the “Add”...
  • Page 82: Wi-Fi Advanced

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.6 Wi-Fi Advanced This page allows the user to define advanced setting of Wi-Fi. Figure 4-58: Wi-Fi Advanced Object Description 2.4GHz Maximum Associated Clients The maximum users are 75 5GHz Maximum Associated Clients The maximum users are 75 2.4G Coverage Threshold...
  • Page 83: Wi-Fi Statistics

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.7 Wi-Fi Statistics This page shows the statistics of Wi-Fi traffic. Figure 4-59: Wi-Fi Statistics - 83 -...
  • Page 84: Connection Status

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.4.8 Connection Status This page shows the host names and MAC address of all the clients in your network Figure 4-60: Connection Status Object Description Name Display the host name of connected clients. MAC Address Display the MAC address of connected clients.
  • Page 85: Maintenance

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.5 Maintenance The Maintenance menu provides the following features for managing the system Figure 4-61: Maintenance Object Description Allows changing the login username and password. Administrator Allows setting Date & Time function. Date & Time Save/Restore Export the router’s configuration to local or USB sticker.
  • Page 86: Administrator

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.5.1 Administrator To ensure the router's security is secure, you will be asked for your password when you access the router's Web-based utility. The default user name and password are "admin". This page will allow you...
  • Page 87: Saving/Restoring Configuration

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.5.3 Saving/Restoring Configuration This page shows the status of the configuration. You may save the setting file to either USB storage or PC and load the setting file from USB storage or PC as Figure 4-64...
  • Page 88: Reboot / Reset

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.5.5 Reboot / Reset This page enables the device to be rebooted from a remote location. Once the Reboot button is pressed, users have to re-log in the Web interface as Figure 4-66 is shown below:...
  • Page 89: Diagnostics

    User Manual of WDAP-C3000AX &WDAP-3000AX 4.5.7 Diagnostics The page allows you to issue ICMP PING packets to troubleshoot IP connectivity issues. After you press “Ping”, ICMP packets are transmitted, and the sequence number and roundtrip time are displayed upon reception of a reply. The Page refreshes automatically until responses to all packets are received, or until a timeout occurs.
  • Page 90 User Manual of WDAP-C3000AX &WDAP-3000AX Figure 4-69: Trace Route Object Description Target Host The destination IP Address or domain. Trace The time of ping. Be sure the target IP address is within the same network subnet of the router, or you have to set up the correct gateway IP address.
  • Page 91: Chapter 5. Quick Connection To A Wireless Network

    Chapter 5. Quick Connection to a Wireless Network In the following sections, the default SSID of the WDAP-C3000AX is configured to “default”. Windows XP (Wireless Zero Configuration) Step 1: Right-click on the wireless network icon displayed in the system tray Figure 5-1 System Tray –...
  • Page 92 User Manual of WDAP-C3000AX &WDAP-3000AX Step 4: Enter the encryption key of the wireless AP (1) The Wireless Network Connection box will appear (2) Enter the encryption key that is configured in section 5.7.2.1 (3) Click the [Connect] button Figure 5-2 Entering the Network Key Step 5: Check if “Connected”...
  • Page 93: Windows 7/8/10/11 (Wlan Autoconfig)

    User Manual of WDAP-C3000AX &WDAP-3000AX Windows 7/8/10/11 (WLAN AutoConfig) WLAN AutoConfig service is built-in in Windows 7 that can be used to detect and connect to wireless network. This built-in wireless network connection tool is similar to wireless zero configuration tool in Windows XP.
  • Page 94 User Manual of WDAP-C3000AX &WDAP-3000AX Step 3: Enter the encryption key of the wireless AP (1) The Connect to a Network box will appear. (2) Enter the encryption key that is configured in section 5.7.2.1 (3) Click the [OK] button.
  • Page 95 User Manual of WDAP-C3000AX &WDAP-3000AX Step 4: Check if “Connected” is displayed. Figure 5-8 Connected to a Network - 95 -...
  • Page 96: Mac Os X 10.X

    User Manual of WDAP-C3000AX &WDAP-3000AX Mac OS X 10.x In the following sections, the default SSID of the WDAP series is configured to “default”. Step 1: Right-click on the network icon displayed in the system tray The AirPort Network Connection menu will appear.
  • Page 97 User Manual of WDAP-C3000AX &WDAP-3000AX Step 3: Enter the encryption key of the wireless AP (1) Enter the encryption key that is configured in section 5.7.2.1 (2) Click the [OK] button. Figure 5-11 Enter the Password If you will be connecting to this Wireless AP in the future, check [Remember this network].
  • Page 98 User Manual of WDAP-C3000AX &WDAP-3000AX There is another way to configure the MAC OS X wireless settings: Step 1: Click and open the [System Preferences] by going to Apple > System Preference or Applications Figure 5-13 System Preferences Step 2: Open Network Preference by clicking on the [Network] icon...
  • Page 99 User Manual of WDAP-C3000AX &WDAP-3000AX Step 3: Check Wi-Fi setting and select the available wireless network (1) Choose the AirPort on the left menu (make sure it is ON) (2) Select Network Name [default] here If this is the first time to connect to the Wireless AP, it should show “No network selected”.
  • Page 100: Iphone/Ipod Touch/Ipad

    User Manual of WDAP-C3000AX &WDAP-3000AX iPhone/iPod Touch/iPad In the following sections, the default SSID of the WDAP series is configured to “default”. Step 1: Tap the [Settings] icon displayed in the home screen Figure 5-16 iPhone – Settings icon Step 2: Check Wi-Fi setting and select the available wireless network...
  • Page 101 User Manual of WDAP-C3000AX &WDAP-3000AX Figure 5-18 Wi-Fi Setting – Not Connected Step 3: Tap the target wireless network (SSID) in “Choose a Network…” (1) Turn on Wi-Fi by tapping “Wi-Fi” (2) Select SSID [default] Figure 5-19 Turning on Wi-Fi...
  • Page 102 User Manual of WDAP-C3000AX &WDAP-3000AX Step 4: Enter the encryption key of the Wireless AP (1) The password input screen will be displayed. (2) Enter the encryption key that is configured in section 5.7.2.1 (3) Tap the [Join] button. Figure 5-20 iPhone -- Entering the Password...
  • Page 103 User Manual of WDAP-C3000AX &WDAP-3000AX Step 5: Check if the device is connected to the selected wireless network. If “Yes”, then there will be a “check” symbol in front of the SSID. Figure 5-21 iPhone -- Connected to the Network...
  • Page 104: Appendix A: Ddns Application

    User Manual of WDAP-C3000AX &WDAP-3000AX Appendix A: DDNS Application Configuring PLANET DDNS steps: Step 1: Visit DDNS provider’s web site and register an account if you do not have one yet. For example, register an account at http://planetddns.com Step 2: Enable DDNS option through accessing web page of the device.
  • Page 105: Appendix B: Faqs

    User Manual of WDAP-C3000AX &WDAP-3000AX Appendix B: FAQs How to Set Up the AP Client Connection Topology (The topology below uses the WDAP-C3000AX as an example): - 105 -...
  • Page 106 User Manual of WDAP-C3000AX &WDAP-3000AX Step 1. Use static IP in the PCs that are connected with AP-1(Site-1) and AP-2(Site-2). In this case, Site-1 is “192.168.1.100”, and Site-2 is “192.168.1.200”. Step 2. In AP-2, change the default IP to the same IP range but different from AP-1. In this case, the IP is changed to 192.168.1.252.
  • Page 107 User Manual of WDAP-C3000AX &WDAP-3000AX Step 3. In AP-1, go to “Wizard” to configure it to AP Mode. In AP-2, configure it to Repeater Mode. AP-1 AP-2 Step 4. In AP-2, press “Scan “ to search the AP-1. You can also enter the MAC address, SSID, encryption and bandwidth if you know what they are.
  • Page 108 User Manual of WDAP-C3000AX &WDAP-3000AX Step 5. Click “Next” to finish the setting. Step 6. Setup Completed - 108 -...
  • Page 109 User Manual of WDAP-C3000AX &WDAP-3000AX Step 7. Use command line tool to ping each other to ensure the link is successfully established. From Site-1, ping 192.168.1.200; and in Site-2, ping 192.168.1.100. Step 8. Configure the TCP/IP settings of Site-2 to “Obtain an IP address automatically”.
  • Page 110 User Manual of WDAP-C3000AX &WDAP-3000AX Step 9. Use command line tool to ping the DNS (e.g., Google) to ensure Site-2 can access internet through the wireless connection. The following hints should be noted: The encryption method must be the same as that of both sites if configured.
  • Page 111 User Manual of WDAP-C3000AX &WDAP-3000AX How to Set Up WISP Connection Topology (The topology below uses the WDAP-C3000AX as an example): Step 1. Use static IP in the PC (Client) that is connected with the AP. In this case, the IP address of client is “192.168.1.100”.
  • Page 112 User Manual of WDAP-C3000AX &WDAP-3000AX Step 2. In AP, go to “Wizard” to configure it in WISP Mode. Step 3. Press “Scan” to search the Wi-Fi of WAN devices. You can also enter the MAC address, SSID, encryption and bandwidth if you know what they are.
  • Page 113 User Manual of WDAP-C3000AX &WDAP-3000AX Step 5. Setup Completed Step 6. Use command line tool to ping each other to ensure the link is successfully established. From client, ping 192.168.1.253 (the AP’s IP) - 113 -...
  • Page 114 User Manual of WDAP-C3000AX &WDAP-3000AX Step 7. Configure the TCP/IP settings of PC to “Obtain an IP address automatically”. Step 8. Use command line tool to ping the DNS (e.g., Google) to ensure client can access internet through the wireless connection.
  • Page 115 User Manual of WDAP-C3000AX &WDAP-3000AX How to Set Up Mesh Network Topology (The topology below uses the WDAP-C3000AX as an example): Step 1. Use static IP in the PC (Client) that is connected with APs. In this case, the IP address of client is “192.168.1.100”.
  • Page 116 User Manual of WDAP-C3000AX &WDAP-3000AX Step 2. In one of APs, go to “Wizard” to configure it to Gateway Mode Step 3. In the AP, select Master for the AP and set your own setting of Mesh network Step 4. Click “Next” when all the settings are completed.
  • Page 117 User Manual of WDAP-C3000AX &WDAP-3000AX Step 5. Setup Completed Setting other node for Mesh network Step 6.Connect with other AP and go to “Wizard” to configure it in AP Mode - 117 -...
  • Page 118 User Manual of WDAP-C3000AX &WDAP-3000AX Step 7. In this AP, select node for the AP and press “Scan” to search Mesh Master. You can also enter the Mesh ID and encryption if you know what they are. Step 8. Click “Next” when all the settings are completed.
  • Page 119: Appendix C: Troubleshooting

    User Manual of WDAP-C3000AX &WDAP-3000AX Appendix C: Troubleshooting If you find the AP is working improperly or stop responding to you, please read this troubleshooting first before contacting the dealer for help. Some problems can be solved by yourself within a very short time.
  • Page 120 User Manual of WDAP-C3000AX &WDAP-3000AX Scenario Solution can still use other internet services, please check URL/Keyword filter. g. Try to reset the AP and try again later. h. Reset the device provided by your Internet service provider too. Try to use IP address instead of host name. If you can use IP address to communicate with a remote server, but can’t use host name, please check DNS setting.
  • Page 121: Appendix D: Glossary

    User Manual of WDAP-C3000AX &WDAP-3000AX Appendix D: Glossary 802.11ax - 802.11ax is a wireless networking standard in the 802.11 family by adding OFDMA, MU-MIMO (which is marketed under the brand name Wi-Fi 6), developed in the IEEE Standards Association process, providing high-throughput wireless local area networks (WLANs) on the 5GHz band 20、40、80、160MHz.
  • Page 122 User Manual of WDAP-C3000AX &WDAP-3000AX NAT (Network Address Translation) - NAT technology translates IP addresses of a local area network to a different IP address for the Internet. PPPoE (Point to Point Protocol over Ethernet) - PPPoE is a protocol for connecting remote hosts to the Internet over an always-on connection by simulating a dial-up connection.
  • Page 123 2014/53/EU. la Directiva 2014/53/EU Par la présente, PLANET Technology Corporation, déclare que les appareils du 11ax Wireless AP sont PLANET Technology Corporation, s tem potrjuje, da je Français conformes aux exigences essentielles et aux Slovensko ta 11ax Wireless AP skladen/a z osnovnimi zahtevami autres dispositions pertinentes de la directive in ustreznimi določili Direktive 2014/53/EU...
  • Page 124 User Manual of WDAP-C3000AX &WDAP-3000AX Con la presente , PLANET Technology PLANET Technology Corporation, vakuuttaa täten Corporation, dichiara che questo 11ax Wireless AP että 11ax Wireless AP tyyppinen laite on direktiivin Italiano è conforme ai requisiti essenziali ed alle altre Suomi 2014/53/EU oleellisten vaatimusten ja sitä...

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