Remote Diagnostics (Rd) Errors Management - After Sales Service; Troubleshooting; Only For App - Ariston ALTEAS ONE Training Manual

Training manual ALTEAS & GENUS ONE
Remote diagnostics (RD) errors management – After sales service
8.3.2
The After sales service can visualize through Web App all errors generated from system and
contemporaneously when appears the error, he receive one mail only for blockers errors.
He can also reset some errors from remote (the errors regarding the gas, are not resettable for security
reasons)
Errors table resettable from remote:
1 01
Overheat
1 03 Flow Check Failed
1 04 Flow Check Failed
1 05 Flow Check Failed
1 06 Flow Check Failed
1 07 Flow Check Failed
6 04 Low fan speed
6 12 Fan Error
8.4

TROUBLESHOOTING

8.4.1

Only for App

NO INTERNET CONNECTION
AVAILABLE
NO EXISTING SYSTEM
HAS BEEN MADE THE USER'S ACCOUNT
REGISTRATION, AND THE INSERTION OF THE
SERIAL NUMBER OF WI-FI MODULE?
CONNECT OR VERIFY CONNECTION OF
SWITCH THE BOILER OFF
SENSYS
AND ON
RESTORE THE MOBILE
DEVICE'S INTERNET
CONNECTION
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