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A handset can make calls,
but it won't ring.
A handset is not working.
The phone keeps ringing
when I answer on an
extension.
Audio issues
Callers sound
weak or soft.
There's a lot of
noise or static on
the line
Caller ID problems
No handsets display
Caller ID information.
Caller ID displays briefly
and then clears.
Multi-handset problems
I can't transfer calls.
Two handsets can't talk to a caller.
A handset says Unavailable.
I can't register a new handset.
- English
Make sure the ringer is turned on.
Make sure Silent Mode is turned off (see p.
13).
Charge the battery for 15-20 hours.
Check the battery connection.
You may have to change the line mode.
Contact Customer Service for instructions.
Possible solutions
Move the handset closer to the base.
Keep the handset's battery fully charged.
Increase the earpiece volume.
Check for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors,
WiFi equipment, etc.). Move the handset or base away
from the interference source.
If you use a telecoil hearing aid, turn on T-coil mode
(see p. 8).
If you have any service that uses the phone line, add a
DSL or telephone line filter (see p. 23).
Possible solutions
Let calls ring twice before answering.
Make sure your Caller ID service is active.
You may have to change the line mode.
Contact Customer Service for instructions.
Possible solutions
Reset the handset (see p. 24).
See if any handset is in Privacy
Mode.
Move the handset closer to the base.
See if any handset is in Privacy
Mode.
Reset the handset (see p. 24).
See if you have 12 registered
handsets.
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