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UMAX AstraNET e3420 / AstraNET e3470 Owner's Guide
One Year Limited Warranty
UMAX Technologies, Inc. (UMAX) warrants this hardware product against defects in
material and workmanship for a period of ONE YEAR from the original date of purchase.
Should any defect(s) be discovered, the product may be returned to the manufacturer at
owners expense. If you are returning product for repair, please be sure to do the following:
1) Call UMAX Technical Support at (214) 739-1915 and obtain an RMA (Return
Merchandise Authorization) number.
2) Clearly write your RMA number on the OUTSIDE of the box or package next to the
shipping label in large black letters.
3) Include a copy of the bill of sale with the returned product.
4) Unless otherwise instructed, do not return any manuals or software when returning
items for repair.
5) Ship to UMAX in the original packaging via a traceable shipping method (at owners
expense) and retain the tracking number.
This warranty is only valid within the boundaries and territories of the USA and Canada.
UMAX is not responsible for costs incurred to shipping, insurance, customs, or duties.
This warranty does not apply if the product has been damaged by an accident, electrical fault,
through misuse or abuse
If the product has been altered without written authorization by UMAX, the warranty will not
be applicable.
This warranty applies only to hardware products manufactured by or for UMAX. Warranted
products must bear the "UMAX" brand name, tradename, or logo.
The aforementioned warranty and remedies are exclusive, and in lieu of all others, whether
oral, written, expressed or implied.
UMAX specifically disclaims any and all implied warranties of merchantability and fitness
for a particular purpose.
IMPORTANT!
Phone Number:
Email:
UMAX web site:
Serial#_______________________
214-739-1915
support@umaxcare.com
http://www.umax.com
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