Servicing - Zanussi WDJ 1013/A Instructions For The Use And Care

Servicing
If, having followed these instructions
carefully, your machine fails to work
properly, contact your local Zanussi
Service Network, giving the full model
number and date of purchase if the
appliance is under guarantee.
Details of your local Zanussi Network
Service Centre can be found by looking in
the White Pages phone book under
Zanussi.
Before you do that, though, it is worth
making a few simple checks yourshelf.
If the machine won't start...
Ensure that the thermostat dial is
not in the «0» position.
Make sure that the door of the machine
is firmly shut.
Make sure that the appliance is properly
plugged in and that the socket switch (if
any) is in the «on>) position.
Check that there is power at the socket
by plugging in an appliance you know to
be working - a small lamp for example.
If this too fails to work, check the main
circuit fuses in your home's consumer
unit or main fuse box.
If the machine won't fill...
Make sure that the supply hose is not
kinked
Make sure that the water tap is turned on
Check that there is sufficient water
pressure. A way to check this is to place a
two gallon bucket under the water feed
pipe to the appliance and turn on the tap.
The bucket should fill in about one
minute.
If the machine won't drain or spin...
Unhook the drain hose from the drain pipe
or sink and hold the hose over a bowl on
the floor. The water should drain by
30
gravity into the bowl. If the bowl is full,
hook the hose back up and empty the
bowl. Repeat the procedure until the
water has drained from the machine.
Then check that the drain filter in the
machine is not clogged.
If the machine empties as it fills...
Make sure that the end of the drain hose
is not less than 50cm {20") above floor
level.
If the machine vibrates badly, or is too
noisy...
Check that the machine is absolutely
level.
Check that there is sufficient clearance
between the machine and wall, furniture
etc.
Check that all the internal packing,
plastic spacers and transit security bolts
have been removed as described at the
start of these instiuctions.
If the machine does not dry:
Check that;
the drying programme has been correctly
selected;
the cold-water tap is open;
the drainage filter is not clogged;
the laundry load does not exceed the
maximum weight (2.25 Kg - 5 lb max. for
cotton; 1.5 Kg - 31b max. for synthetics);
the programmed drying time is adequate
to the purpose.
IN-GUARANTEE CUSTOMERS
SHOULD ENSURE THAT THE
ABOVE CHECKS HAVE BEEN
MADE AS THE ENGINEER WILL
MAKE A CHARGE IF THE FAULT
IS NOT A MECHANICAL OR
ELECTRICAL BREAKDOWN.
* Please note that proof of purchase is
required for any in-guarantee service calls.