Grandstream Networks UCM6 Series Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. UCM6 series
  6. Manual
Grandstream Networks UCM6 Series Manual

Grandstream Networks UCM6 Series Manual

Hide thumbs Also See for UCM6 Series:
Table of Contents

Advertisement

Quick Links

Download this manual
Grandstream Networks, Inc.
UCM6xxx Series
SIP Presence Guide

Advertisement

Table of Contents
loading

Related Manuals for Grandstream Networks UCM6 Series

Summary of Contents for Grandstream Networks UCM6 Series

  • Page 1 Grandstream Networks, Inc. UCM6xxx Series SIP Presence Guide...

  • Page 2: Table Of Contents

    Table of Contents SUPPORTED DEVICES ....................4 INTRODUCTION ......................5 OVERVIEW ........................6 SETTING YOUR PRESENCE STATUS ................7 Setting Presence Status via Admin Web Interface ................7 Setting Presence Status via User Portal ....................9 Setting Presence Status via Feature Code.................... 9 MONITORING PRESENCE STATUS ................
  • Page 3 Table of Figures Figure 1 : SIP Presence Feature........................6 Figure 2 : Presence Status..........................7 Figure 3: Custom Presence Status ....................... 8 Figure 4 : Extensions Presence Status ......................8 Figure 5 : Presence Status in User Portal ..................... 9 Figure 6 : Presence Status Feature Code ....................

  • Page 4: Supported Devices

    SUPPORTED DEVICES Supported Model Firmware Using VPK Using MPK Using EXT board (Visual Status) (LED Status) (LED Status) GXP21XX Series GXP2130 1.0.9.25 or higher GXP2140 1.0.9.25 or higher GXP2160 1.0.9.25 or higher GXP2135 1.0.9.25 or higher GXP2170 1.0.9.25 or higher GXP17XX Series GXP1760 1.0.1.28 or higher...

  • Page 5: Introduction

    INTRODUCTION The UCM6XXX is now offering the ability to subscribe to extensions state, and to be informed about the current presence status of a coworker phone extension. So far, the users can use the BLF (Busy Lamp Field) to check the phone communication state, and will be advertised of every state change (Idle / Ringing / Connected), the added value of SIP Presence is to keep the user advertised on the monitored extension’s current general state as well (Available / Busy / DND …).

  • Page 6: Overview

    OVERVIEW The SIP Presence feature improves the users monitoring on the UCM6xxx and extends the MPKs utility on end points. A Busy Lamp is limited in its usability to phone line status, it can provide line connectivity and calling status, but something more informative is required. SIP Presence can provide ability to be informed about user’s extension when it’s offline / online like a Busy Lamp, but that’s just the basis.

  • Page 7: Setting Your Presence Status

    SETTING YOUR PRESENCE STATUS Setting Presence Status via Admin Web Interface The SIP Presence feature on UCM6xxx includes six available statuses, users can access to the UCM Web GUIExtension/TrunkExtensionsFeatures and list the different statuses: Figure 2 : Presence Status The above screenshot shows the available statuses, user can select a status depending on their availability and preferences.

  • Page 8: Figure 3: Custom Presence Status

    The default status among the listed ones above is ‘Available’, changing it will generate a NOTIFY message that will be sent to all the subscribed presence watchers. Users can also set a new custom state under the “Custom Presence Status” tab, following figure shows a new custom presence status named “InMeeting”: Figure 3: Custom Presence Status To simplify the status viewing, a new column was added to the main Extensions page, listing all the...

  • Page 9: Setting Presence Status Via User Portal

    Setting Presence Status via User Portal Users can also login to their portal to view and edit their Presence Status, this feature is available when accessing to the user portal and navigating to Basic InformationExtensionsFeatures. The same six statuses are also available, and user can select any status as displayed in the following screenshot: Figure 5 : Presence Status in User Portal Setting Presence Status via Feature Code...

  • Page 10: Figure 6 : Presence Status Feature Code

    Figure 6 : Presence Status Feature Code When dialing Presence feature code, users have also six available states, below is the order you get on voice prompt when dialing the feature code: 1- Unavailable: Press ‘1’ to set the Available state. 2- Available: Press ‘2’...

  • Page 11: Monitoring Presence Status

    MONITORING PRESENCE STATUS Using VMPKs In our scenario, we will be using GXP phone to illustrate the use of VMPKs to monitor another SIP entity’s Presence status. The recommendations on the GXP phone before proceeding to the presence watcher configuration on the VMPKs are as follow: ...

  • Page 12: Figure 8 : Vmpks Configuration

    Figure 8 : VMPKs Configuration Click on “Edit VPK” for the line (VPK) you would like to configure. A new window will pop up for VPK configuration, up to 20 mode options can be selected for the VPK, select presence watcher. Once done, press “Save”...

  • Page 13: Figure 10 : Presence Dnd Status On Gxp21Xx

    Once done, phone will display the new VMPK with monitored extension and status icon, the LED should be Green, as displayed in the following screenshot: Figure 10 : Presence DND Status on GXP21XX Figure 11: Presence Chat Status on GXP17XX Six presence statuses lead to six VMPKs and icons states.

  • Page 14: Table 3: Vpk Icon Indications On Gxp21Xx, Grp261X And Grp2624/Grp2634 Phones

    Please find the icon indications below for different Presence Status (Starting from firmware 1.0.9.25): Table 3: VPK Icon Indications on GXP21XX, GRP261x and GRP2624/GRP2634 phones VPK Mode State Icon + Label Status Available GREEN Away GREEN Chat Presence Watcher Custom Status GREEN Unavailable Table 4: VPK Icon Indications on GXP17XX phones...

  • Page 15: Using Extension Boards And Mpks

    Using Extension Boards and MPKs Users have also the ability to set presence watcher on phone MPKs (Multi-purpose Keys), and connected Extension Boards. For MPKs configuration, similarly to the VMPKs configuration, you need to have a phone supporting Physical Multi-Purpose Keys. For instance, GXP2130 / GXP2160 / GXP1628 are offering physical MPKs, and you can do the same configuration for Presence Watcher.

Table of Contents