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en Troubleshooting
Troubleshooting
15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord or the appliance power cable of this appliance is damaged,
▶
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault
The appliance is not
cooling, the displays
and lighting are lit.
Home Connect is not
working properly.
The warning tone
sounds.
The door alarm is
switched on.
A warning tone
sounds and the tem-
perature display
flashes.
The temperature
alarm is switched on.
22
Cause and troubleshooting
Showroom mode is switched on.
Carry out the appliance self-test.
▶
Once the appliance self-test has ended, the appli-
a
ance switches to normal operation.
Different causes are possible.
Go to www.home-connect.com.
▶
The appliance door is open.
Close the appliance door.
▶
Different causes are possible.
Press .
▶
The alarm is switched off.
a
The exterior ventilation grilles are blocked.
Remove any obstructions from in front of the exter-
▶
ior ventilation grilles.
Larger quantities of fresh food have been put in.
Do not exceed the max. freezing capacity.
▶
→ "Freezing capacity", Page 18
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