Philips 3100 CMF-AMF-OTC Service Manual
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Philips 3100 CMF-AMF-OTC Service Manual

Philips 3100 CMF-AMF-OTC Service Manual

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Coffee Machine
Service
General Information
Description
Housing material
Size (w x h x d)
Weight
Power Cord length
Control panel
Cup size
Water tank
Coffee bean hopper capacity
Coffee grounds drawer capacity
Pump pressure
Boiler
Safety devices
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group
Super automatic espresso coff ee machine
3100 series
USER MANUAL
Read carefully before using the machine.
Register your product and get support at
www.philips.com/welcome
Service Manual
Value
Thermoplastic material
215mm x 330mm x 429 mm
6.7 kg for CMF-AMF 7.5 Kg for OTC (data may vary depending on the model)
0.8m -1.2m
Front panel
Up to 152 mm
1.8 litres - Removable type
250 g
15
15 bar
Stainless steel type
Thermal fuse
Subject to modification
02
Super automatic espresso coff ee machine
3100 series
HD8831
PHILIPS 3100 CMF-AMF-OTC
USER MANUAL
Read carefully before using the machine.
Register your product and get support at
www.philips.com/welcome
Super automatic espresso coff ee machine
3100 series
02
USER MANUAL
HD8832
Read carefully before using the machine.
Register your product and get support at
www.philips.com/welcome
Rev. 02 MAY 2016
EN 4219 400 00031
02
HD8834
07/08/2015

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Summary of Contents for Philips 3100 CMF-AMF-OTC

  • Page 1 3100 series HD8831 USER MANUAL HD8834 USER MANUAL HD8832 PHILIPS 3100 CMF-AMF-OTC USER MANUAL Read carefully before using the machine. Read carefully before using the machine. Read carefully before using the machine. Service Register your product and get support at Register your product and get support at www.philips.com/welcome...

  • Page 2: Table Of Contents

    3.6. Meaning of the display icons Notes Operating logic Water circuit diagram 4.1. Water circuit PHI 3100 CMF-AMF-OTC 9.1. Water circuit diagram PHI 3100 CMF-AMF-OTC 4.2. Milk Carafe PHI 3100 OTC 4.3. Single microswitch Electrical diagram 4.3.1. Temperature sensor (adjustment) 10.1.

  • Page 3: Introduction

    PHI 3100 CHAPTER 1 INTRODUCTION...

  • Page 4: Documentation Required

    PHI 3100 01 INTRODUCTION Documentation required The following documentation is needed for repair procedures: • Instruction booklet for specific model • Technical documentation for specific model (diagrams, exploded view, sympton cure and service manual) Tools and resources As well as the standard equipment, the following is required: Qty.
  • Page 5 PHI 3100 01 INTRODUCTION Simply turning off the main machine power switch is not an adequate safety precaution. This domestic appliance is rated as insulation class I. On completion of the repair work, insulation and dielectric rigidity tests must be performed.

  • Page 6: Service Policy Grid As Used For Coffee Machines

    PHI 3100 01 INTRODUCTION Service POLICY grid as used for coffee machines For IN WARRANTY repairs is raccomanded to use when and where possible the single compo- nents,available in the exploded views of the coffee machines or of the specific components. If you find the information “SEE THE EXPLODED VIEW E..”...

  • Page 7: External Machine Parts (Cmf)

    PHI 3100 01 INTRODUCTION 1.6.1 External machine parts (CMF) Power cord socket Power button Grinder adjustment knob Coffee bean hopper Pre-ground coffee compartment Coffee bean hopper lid Control panel Coffee dispensing spout Full drip tray indicator 10 Cup holder grill 11 Drip tray 12 Coffee grounds drawer 13 Brew group...

  • Page 8: External Machine Parts (Amf)

    PHI 3100 01 INTRODUCTION 1.6.2 External machine parts (AMF) Power cord socket Power button Grinder adjustment knob Coffee bean hopper Pre-ground coffee compartment Coffee bean hopper lid Control panel Coffee dispensing spout Full drip tray indicator 10 Cup holder grill 11 Drip tray 12 Coffee grounds drawer 13 Brew group...

  • Page 9: External Machine Parts (Otc)

    PHI 3100 01 INTRODUCTION 1.6.3 External machine parts (OTC) Power cord socket Power button Grinder adjustment knob Coffee bean hopper Pre-ground coffee compartment Coffee bean hopper lid Control panel Coffee dispensing spout Full drip tray indicator 10 Cup holder grill 11 Drip tray 12 Coffee grounds drawer 13 Brew group...

  • Page 10: Internal Machine Parts

    PHI 3100 01 INTRODUCTION 1.6.4 Internal machine parts Coffee grinder motor Coffee grinder PW/CPU P.C.B. Boiler Pump Turbine Valve...

  • Page 11: Technical Specifications

    PHI 3100 CHAPTER 2 TECHNICAL SPECIFICATIONS...
  • Page 12 PHI 3100 02 TECHNICAL SPECIFICATION 2.1. Technical specifications Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W 120 V~ 60 Hz 1500 W Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card Safety system: 2 thermostats at 190°C one shot...

  • Page 13: Machine Parameters And Performance

    PHI 3100 02 TECHNICAL SPECIFICATION 2.2. Machine parameters and performance Programm. by PRODUCT Default quantity User Production / QUANTITY (Grams) programmable Service Espresso 40 +/- 10gr Espresso lungo 120 +/- 10% Hot water Continues until the water supply has been exhausted (capacitive sensor) Steam pannarello Continues until the water supply has been exhausted (capacitive sensor)

  • Page 14: Specification For The Measurement Of The Coffee Products

    PHI 3100 02 TECHNICAL SPECIFICATION 2.3. Specification for the measurement of the coffee products temperature. The temperature is influenced by the flow from the dispenser and stratification of temperatures in the glass. In order to consider these phenomena and to introduce measures that allow comparisons in controlled conditions, below guidelines must be followed: Conditions: a) Water temperature in tank: 23°C (+/-2°C).

  • Page 15: Specification For The Measurement Of The Milk Products

    PHI 3100 02 TECHNICAL SPECIFICATION 2.3.1. Specification for the measurement of the Milk products temperature. Milk evaluation To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8% at a refrigerator temperature Trefr. (between 4 to 10°C) must be used. The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter of 70mm, brewing 100gr of product.
  • Page 16 PHI 3100 02 TECHNICAL SPECIFICATION How to measure the milk cream. The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr.. Manual systems (Pannarello) Pour 100cc.

  • Page 17: Brief Instructions

    PHI 3100 CHAPTER 3 BRIEF INSTRUCTIONS...

  • Page 18: Customer Menu Phi 3100 Cmf

    PHI 3100 03 BRIEF INSTRUCTIONS 3.1. Customer menu PHI 3100 CMF Control Panel Espresso brew button Steam button Long espresso brew button Hot water buttonutton “Aroma” - Pre-ground Descaling button coffee button ON/OFF button 3.2. Meaning of the display icons This machine is equipped with a colour-coded system to make your understanding of the display signals easier.
  • Page 19 Turn it back on after 30 seconds. Try this 2 or 3 times. For error codes 1 -3 - 4 - 5. If the machine does not start, contact the Philips hotline in your country and quote the error code shown on the display. Contact details can be found in the warranty booklet...

  • Page 20: Customer Menu Phi 3100 Amf

    PHI 3100 03 BRIEF INSTRUCTIONS 3.3. Customer menu PHI 3100 AMF Control Panel Espresso brew button Steam button Long espresso brew button Hot water buttonutton “Aroma” - Pre-ground MENU button coffee button ON/OFF button 3.4. Meaning of the display icons This machine is equipped with a colour-coded system to make your understanding of the display signals easier.

  • Page 21: Customer Menu Phi 3100 Otc

    Turn it back on after 30 seconds. Try this 2 or 3 times. If the machine does not start, contact the Philips hotline in your country and quote the error code shown on the display. Contact details can be found in the warranty booklet packed separately or at www.

  • Page 22: Meaning Of The Display Icons

    PHI 3100 03 BRIEF INSTRUCTIONS 3.6. Meaning of the display icons This machine is equipped with a colour-coded system to make your understanding of the display signals easier. The icons are colour-coded according to the traffic light principle. Ready Signals (Green Colour) STOP The machine is ready to brew The machine is frothing milk for...
  • Page 23 Turn it back on after 30 seconds. Try this 2 or 3 times. If the machine does not start, contact the Philips hotline in your country and quote the error code shown on the display. Contact details can be found in the warranty booklet packed separately or at www.
  • Page 24 PHI 3100 03 BRIEF INSTRUCTIONS Machine actions Causes Solution Error Code 1 Coff ee outlet duct Thoroughly clean the coffee outlet Coffee grinder blocked. clogged. duct. Close the service door. Turn off and Error Code 3-4 The brew group is out of back on the machine.
  • Page 25 PHI 3100 03 BRIEF INSTRUCTIONS Machine actions Causes Solution The brew group is not in Make sure that the brew group in the the off position. off position. Insert the drip tray and the coffee The brew group cannot be grounds drawer.
  • Page 26 PHI 3100 03 BRIEF INSTRUCTIONS Machine actions Causes Solution Clean the hole of the steam wand using a pin. The hole of the steam/hot Make sure that the machine is off water wand is clogged. and has cooled down before per- No hot water or steam is forming this operation.

  • Page 27: Operating Logic

    PHI 3100 CHAPTER 4 OPERATING LOGIC...

  • Page 28: Water Circuit Phi 3100 Cmf-Amf-Otc

    PHI 3100 04 OPERATING LOGIC 4.1 Water circuit PHI 3100 CMF-AMF-OTC...

  • Page 29: Milk Carafe Phi 3100 Otc

    PHI 3100 04 OPERATING LOGIC 4.2. Milk Carafe PHI 3100 OTC 1) Steam input 2)Bring the cappuccino maker into dispensing position 3) Milk tank The milk is heated by the steam and taken towards the Steam emulsion chamber where it is mixed with air and trans- formed into foam The steam passes through the...

  • Page 30: Single Microswitch

    PHI 3100 04 OPERATING LOGIC 4.3. Single microswitch Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm. - The boiler begins to heat the water for approx.

  • Page 31: Coffee Grinder Blocked

    PHI 3100 04 OPERATING LOGIC 4.4. Coffee grinder Philips 3100 The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel transmission (2). The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the increment pin (5) There are two magnets (6) in the gear wheel;...

  • Page 32: Dose Self-Learning (Sas)

    PHI 3100 04 OPERATING LOGIC 4.4.2. Dose self-learning (SAS) The aim of this function is to automatically regulate the average dose of ground coffee (SELF-LEARN- ING); this takes place with an algorithm based on the following values and setting by the user: 1.

  • Page 33: Coffee Cycle

    PHI 3100 04 OPERATING LOGIC 4.5. Coffee cycle Main switch ON START STOP Time Coffee grinder Time (Dosage) Heating approx. 45 sec. Pump Pump operation (flow meter pulses) in accordance with the amount of product selected. Brewing unit gear motor Status Heating Ready...

  • Page 34: Water Level Detection (Water Tank)

    PHI 3100 04 OPERATING LOGIC 4.6. Water level detection (water tank) “Water low” message (water reserve) Function: Water tank The water level is monitored by a capacitative sensor, located one third of the way up the water tank wall. If the electronics assembly detects, by means of the sensor, that the amount of water in the tank has dropped below the above mentioned Sensor level, a water reserve remains available for the dispensing process...

  • Page 35: Water Filter

    PHI 3100 04 OPERATING LOGIC 4.8. Water filter Function: • Reduced limescale deposits which take longer to form. • Improved water quality. • Improved taste due to the ideal water hardness. Life span / descaling performance: • - 10 ° dH •...

  • Page 36: Service Mode

    PHI 3100 CHAPTER 5 SERVICE MODE...

  • Page 37: Test Mode Phi 3100

    Test Mode PHI 3100 Introduction This document describes the Test Mode of the Philips 3100 (CMF,AMF & OTC) Coffee Machine. This application is used in order to test the machine in its mechanics and electronic components. To enter Test Mode The machine enters in Test mode by holding pressed together Z1 and Z6 buttons while switching on the machine by the main switch on the backside of the CA.
  • Page 38 Pressing button Z7 TEST MODE Level 3 Pressing button Z7 TEST MODE Level 4 Pressing button Z7 TEST MODE Level 5 Filename Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 1.1 Page 0 (FIRMWARE) Filename Filename Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 1.1 Page 0 (FIRMWARE)
  • Page 39 PHI 3100 05 SERVICE MODE Filename Filename Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 1.2 Page 1 (KEYBOARD) Filename Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 1.2 Page 1 (KEYBOARD) 1.2 Page 1 (KEYBOARD) Start condition Start condition 1.2 Page 1 (KEYBOARD)
  • Page 40 Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 1.3 Page 2 (INPUTS) Start condition 1.3 Page 2 (INPUTS) Filename Start condition 1.3 Page 2 (INPUTS) Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 PHI 3100 05 SERVICE MODE Start condition 1.3 Page 2 (INPUTS) Insert a full Water Tank...
  • Page 41 Filename display backlight changes from green to red; check the BU a nd the motor Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 motor ERROR: (With BU)The absorbed current is more than 300mA, the display Test Mode Philips 3100 Test Mode Philips 3100...
  • Page 42 CPU/POWER board (JP5). If no water comes out the pipe: Filename to the CPU/POWER board (JP24). to the CPU/POWER board (JP24). Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 check the pump and the wiring from the pump to the CPU/POWER board (JP24).

  • Page 43: Steam Out Phi 3100

    CPU/POWER board (JP13). green to red; check the wiring from the NTC temperature-sensor to the Filename Filename CPU/POWER board (JP13). Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 Test Mode Philips 3100 20150423_Philips3100_TestMode_v01 Press the Z1 button to switch on the Heater...
  • Page 44 sensor must work correctly; if some errors occurs on Ntc during t steam-out, the procedure can’t continue and an error me ssage is shown on the display. IMPORTANT NOTE: to execute the Steam-Out procedure the PHI 3100 05 SERVICE MODE DREGDRAWER must be in place and the DOOR must be closed.

  • Page 45: Error Codes

    PHI 3100 05 SERVICE MODE 5.3. Error codes ERROR DESCRIPTION CODES The coffee grinder is blocked (grinder blades jammed or sensor not reading properly) The brewing unit is blocked in work position (microswitch not released in up position after 3", torque error trying to move down, descent time out exceeded) The brewing unit is blocked in home position (microswitch not released in down position after 3", torque error trying to move up, ascent time out exceeded) Water circuit / flow meter problems (water circuit blocked or no flow meter signal)

  • Page 46: Service And Maintenance

    PHI 3100 CHAPTER 6 SERVICE AND MAINTENANCE...

  • Page 47: Repair Flow

      Final inspection test  13        Steam out before shipping out, if temperature is below 0° to prevent any demaged due to      frozen water.       No need for those families Minuto family (all platform); Incanto family new; Pico Baristo;    14  Gran Baristo; Intelia V2; Philips 2000‐2100; Incanto Executive; Moltio family (all        platform). Please also check for GDA_113455           Provide precise IRIS code, according dedicated code table for Coffee products. The     location code from the part you have worked on MUST be completed always with the part  15   ...
  • Page 48     Grinder  Is the grinder noise normal    Steam      Steam  Does the steam work      Hot Water  Does the hot water work  PHI 3100 06 SERVICE AND MAINTENANCE     Milk  (if  applicable)    Cappuchino  Does the cappuccinatore produce good froth      Leakage      Leakage  14  Did the product leak during the testing      15  Draining the circuit (in winter)   ...

  • Page 49: Disassembly

    PHI 3100 CHAPTER 7 DISASSEMBLY...

  • Page 50: Outer Shell

    PHI 3100 07 DISASSEMBLY 7.1. Outer shell PHILIPS 3100 OTC PHILIPS 3100 CMF PHILIPS 3100 AMF Remove tank, coffee container cover, drip tray, dreg drawer, brewing unit. Coffee dispenser PHI 3100 Remove dis- Unscrew the screws in- Remove the dispenser...

  • Page 51: Coffee Grinder

    PHI 3100 07 DISASSEMBLY 7.2. Coffee grinder When reassembling coffee grinder, make sure the spring is repositioned cor- rectly (see photo). Raise the coffee grinder and remove the connections. The new machines have a coffee grinder with the screw to prevent the dis- assembly of the upper coffee grinder support (see photo).

  • Page 52: Carafe Connection And Hot/Steam Water Dispenser

    PHI 3100 07 DISASSEMBLY Adjustment by a service center To adjust grinding further, the engineer can work directly on the coffee grinder by pressing and turning the ring nut (C) shown. (clockwise to increase the particle size of the coffee and anticlockwise to decrease it).

  • Page 53: Central Plate

    PHI 3100 07 DISASSEMBLY 7.6. Central plate unscrew the screws shown Lift up the center plate 7.7. Pin boiler Loosen the screws as illustrated and remove the boiler pin (A).

  • Page 54: Gear Motor

    PHI 3100 07 DISASSEMBLY 7. 8. Gear motor Loosen the screws as illustrated and remove the gear motor cover. The following are located inside the compartment protected by the casing: - Electric motor (A) with gears (B) and (C) for transmission and timing of the dispenser.

  • Page 55: Pump

    PHI 3100 07 DISASSEMBLY 7.9. Pump Unhook the pump from the supports. Disconnect the water circuit connections (A) and electrical connections (B), loosen the safety valve (C) and slide the pump off the brackets (D). 7.10. Flow-meter Lift the flow meter out of the casing assembly and remove the electrical and water circuit connections. 7.11.

  • Page 56: Cpu Board

    PHI 3100 07 DISASSEMBLY 7.12. CPU board Loosen the screws slide the card off the support and disconnect the electrical connections. 7.13. Programming access for SSC (Saeco Service Center) Loosen the screw for remove the cover. 7.14. KYB interface and display Remove the cover.

  • Page 57: Fitting And Removing Oetiker Clamps

    PHI 3100 07 DISASSEMBLY 7.15. Fitting and removing Oetiker clamps 1) Boiler connection 2) Other connections Replacing the hoses 1) Use a suitable pair of pliers to remove the clamp (as illustrated) 2) Tighten the clamp as illustrated...

  • Page 58: Notes

    PHI 3100 CHAPTER 8 NOTES...
  • Page 59 PHI 3100 08 NOTES...

  • Page 60: Water Circuit Diagram

    PHI 3100 CHAPTER 9 WATER CIRCUIT DIAGRAM...

  • Page 61: Water Circuit Diagram Phi 3100 Cmf-Amf-Otc

    PHI 3100 09 WATER CIRCUIT DIAGRAM 9.1. Water circuit diagram PHI 3100 CMF-AMF-OTC...

  • Page 62: Electrical Diagram

    PHI 3100 CHAPTER 10 ELECTRICAL DIAGRAM...

  • Page 63: Electrical Diagram Phi 3100 Cmf-Amf-Otc

    PHI 3100 10 ELECTRICAL DIAGRAM 10.1. Electrical diagram PHI 3100 CMF-AMF-OTC...

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