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Faults and what to do about them.
en
Faults
Programme does not
start.
Detergent solution is not
emptied.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Laundry wet/too damp.
Spin cycle started and
stopped several times.
The programme duration
is longer than usual.
The programme duration
changes during the wash
cycle.
Residual water in the
compartment i for care
products.
Odours in the washing
machine.
The N symbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Intense noise, vibrations
and "wandering" during
spinning.
Display panel/indicator
lamps do not function dur-
ing operation.
Detergent residues on the
laundry.
28
Cause/remedial action
Start/Reload pressed or "Ready in" time selected?
■
Washing machine door closed?
■
E Childproof lock activated? To deactivate: ~ Page 29
■
– – – 0 (Rinse hold = without final spin) selected?
■
Clean the detergent solution pump. ~ Page 24
■
Clean the waste pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
Easy-iron selected? ~ Page 18
■
Speed selected too low?
■
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
Not a fault – the unbalanced-load detection system is adjusting the imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection system active – adds an additional rinse
■
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to changes in the programme duration in the display
panel.
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
■
Run the Cottons 90 °C programme without laundry.
Use standard detergent.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into com-
partment II (not for outdoor fabrics, sportswear fabrics or those made with
down).
Reduce the detergent dosage for the next wash cycle.
Is the appliance levelled? Level the appliance. ~ Page 37
■
Are the appliance feet fixed? Secure the appliance feet. ~ Page 37
■
Transport locks removed? Remove the transport locks. ~ Page 33
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
■
them.
If the fault occurs repeatedly, call the after-sales service.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select Rinse or brush the laundry after washing.
■
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