Philips 5000 Series User Manual
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Philips 5000 Series User Manual

Philips 5000 Series User Manual

Smart deadbolt
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Home Access
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Summary of Contents for Philips 5000 Series

  • Page 1 Home Access Smart deadbolt 5000 series User Manual Register your product and get support at www.philips.com/support...

  • Page 3: Table Of Contents

    9 ISED Statement Assembly View Install the Lock Install the Door Position Sensor 3 How to Setup Download the Philips Home Access App Create a User Account Add the Device Calibrate the Door Position Sensor Connect to Your Home Wi-Fi Network 4 How to Use Feature De�nitions...

  • Page 4: Warnings & Safety

    ◆ Do not scrape the �ngerprint sensor with sharp objects as this may cause permanent damage. ◆ Do not remove the batteries during lock setup and operation. ◆ Change the default master PIN code immediately via the Philips Home Access app after completing the installation. Caution ◆...

  • Page 5: How To Install

    2 How to Install Parts List Exterior Assembly Latch Bolt Mounting Plate Interior Assembly Battery Cover Interior Assembly Mounting Plate CR123A Lithium Screws (2) Screws (2) Batteries (4) Reinforcement Strike Plate Strike Plate Screws (2) Latch Bolt Screws (2) Reinforcement Plate Door Sensor Plate (Optional) Screws (2)

  • Page 6: Assembly View

    Assembly View 13 (Optional) 13 (Optional) Exterior Assembly Reinforcement Plate (Optional) Latch Bolt 10. Strike Plate Mounting Plate Strike Plate Screws (2) Interior Assembly Reinforcement Plate Screws (Optional) (2) CR123A Lithium Batteries (4) Latch Bolt Screws (2) 6. Battery Cover 13.
  • Page 7 Exterior Assembly Exterior Proximity Sensor Status Indicator Touchscreen Keypad Cancel Key Con�rm Key Palm ID Reader Doorbell Keyhole Cover Keyhole Interior Assembly Battery Cover CR123A Lithium Batteries Reset Button Interior Proximity Sensor Privacy Button Installation Buckle Thumb Turn...

  • Page 8: Install The Lock

    Install the Lock Required Tools #2 Phillips Screwdriver Prepare the Door and Check the Dimensions Measure to con�rm that the hole in the Measure to con�rm that the backset is door is 1-1/2’’ or 2-1/8" (38mm or 54mm). either 2-3/8" or 2-3/4" (60mm or 70mm). Measure to con�rm that the hole in the door edge is 1"...
  • Page 9 OPTIONAL: Drill a hole for Upper Screw. Attention Installing this screw onto the Exterior Assembly is OPTIONAL. It is used for additional security or when a door is weak or warped. If you install this screw, you need to drill a hole (19/32″) in the door before starting the installation. Drilling Template...
  • Page 10 Determine the backset and adjust the Latch Bolt. Hold the Latch Bolt in front of the door hole, with the Latch Bolt face �ush against the door edge. Is the slotted hole centered in the door hole? No adjustment is required.
  • Page 11 Use a screwdriver to con�rm that the Install the Strike Plate on the door frame. deadbolt locks and unlocks smoothly. Strike Plate Screws (Optional) Attention Make sure the hole in door frame is drilled a minimum of 1"(25mm) deep. Install the Exterior Assembly Attention With the Latch Bolt fully retracted (in the unlocked position), route the cable below...
  • Page 12 Secure the Mounting Plate with the Mounting Plate Screws. Do not overtighten screws. Attention Route the cable through the hole in the Mounting Plate. The Upper Screw on the top is OPTIONAL. Before installing the Upper Screw, fasten the Screw Post into the hole of the Exterior Assembly.
  • Page 13 Keep the Thumb Turn in the vertical position, Attach the Interior Assembly to the Mounting toggle the Installation Buckle upwards, and Plate, toggle the Installation Buckle downwards, install the Interior Assembly. and fasten using the Interior Assembly Screws. Interior Assembly Screws Note: Do not use...

  • Page 14: Install The Door Position Sensor

    Install the Door Position Sensor Assembly View Cover Door Position Sensor Mounting Screws (Optional) (2) Mounting Housing Magnet Door Position Sensor Mounting Template Mounting Tape Door Position Sensor Cap (Optional) How to Install There are two ways to install the Door Position Sensor: Surface Mount and Flush Mount. Refer to the Door Position Sensor Mounting Template in the box for speci�c operations.

  • Page 15: How To Setup

    The process of calibrating the Door Position Sensor should be carried out near the smart lock. If the Philips Home Access app fails to calibrate the lock, check whether the Door Position Sensor has been installed correctly and try again.

  • Page 16: Connect To Your Home Wi-Fi Network

    Connect to Your Home Wi-Fi Network Follow the instructions to connect the lock to the Wi-Fi network. INDOOR Home Wi-Fi 2.4GHz Access 26 feet (8 meters) Attention The lock is only compatible with the 2.4 GHz Wi-Fi network. Make sure your phone is connected to the same 2.4 GHz Wi-Fi before operating.

  • Page 17: How To Use

    The time delay can be programmed between 30 and 180 seconds in the Philips Home Access app. The auto lock can also be set in the Philips Home Access app after calibrating the door position sensor for an immediate auto-lock when the door is closed.
  • Page 18 Philips Home Access app. Enable it by setting it on the Philips Home Access app. By entering the Master PIN Code on the keypad or setting it on the Philips Home Access app, you can disable the alarm and the Away Mode.

  • Page 19: Factory Reset & Default Settings

    Factory Reset & Default Settings This procedure erases all user and network settings and unpairs the lock from users' accounts. All paired accessories will also be removed. Restoring the lock will also activate the lock-handing process. Press the Reset Button for at least 5 seconds until you hear the tone prompting you to restore the default settings.

  • Page 20: Add A Palm Id

    Add a Palm ID 1. Click the "Add Palm ID" button in the Philips Home Access app. 2. Follow the in-app instructions and place your palm in front of the Palm ID Reader. Keep your palm still while the Palm ID Reader is scanning your palm. The Palm ID Reader will scan your palm vein patterns to create your unique Palm ID.

  • Page 21: Unlock With Palm Id

    Unlock with Palm ID The Palm ID reader will automatically wake up once you approach the lock. Place your palm in front of the Reader to verify your Palm ID and unlock the door. Attention Ensure your palm is about 2"-6" (50-150mm) from the Palm ID Reader. While verifying your Palm ID, keep your palm in front of the Palm ID Reader area until both the Palm ID Reader and Touchscreen Keypad lights go out.

  • Page 22: Lock & Unlock

    Unlocking the Door from Outside 1. Unlock by PIN Codes. 2. Unlock with Palm ID. 3. Unlock by Backup Key. 4. Unlock by the Philips Home Access app. Home Access app PIN Code Unlocking the Door from Inside 1. Rotate the Thumb Turn to the unlocked position.
  • Page 23 1. Press and hold any key on the touchscreen keypad for at least 2 seconds to lock the device in Manual Mode. 2. In Auto-Lock mode, the Latch Bolt will automatically extend after it is unlocked and the door is shut. 3. Lock by the Philips Home Access app. 4. Lock by the Backup Key. Home Access app Auto Locking the Door from Inside 1.

  • Page 24: Add The Chime

    5 Add the Chime Product Overview Setup Indicator Power Plug Philips Chime can be powered by plugging it into an outlet that supports 90 to 240V AC. Volume Button Speaker Melody Button Operations & Features Limited lifetime for mechanical and 2 years for electronical warranty...

  • Page 25: Add The Chime

    It is recommended that there be no more than three walls between the Chime and the lock. Settings 2. Open the Philips Home Access app and select the lock you want to add the Chime to and �nd the ″Add accessories″ option.
  • Page 26 5. After adding the Chime, try the doorbell on the lock and check whether the Chime works appropriately. Attention A Philips smart deadbolt can be connected to multiple Chimes, and a Chime can be added with multiple Philips smart deadbolts.

  • Page 27: Troubleshooting

    6 Troubleshooting Issue Solution The Latch Bolt does Make sure the backset on the Latch Bolt is set to the proper not operate correctly length. Refer to page 8. after installation. Make sure the latch bolt is retracted before installation. Refer to page 9.
  • Page 28 Ensure your palm is about 2"-6" (50-150mm) from the Palm ID Reader. Hold your hand still when unlocking with Palm ID. Delete and re-add this Palm ID to the Philips Home Access app. Make sure the palm is not obscured and centered in front of the Palm ID reader when adding it.

  • Page 29: Warranty

    Still have questions or need help? Please feel free to contact us: U.S.A. & Canada: +1(833)599-9111 7 Warranty 2 Years Warranty For more information on the warranty applicable for this product, please visit www.philips.com or contact the dealer where you purchased the product.

  • Page 30: Fcc Statement

    8 FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 31: Ised Statement

    9 ISED Statement English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 32 Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of Shenzhen Conex Intelligent Technology Co., Ltd. and Shenzhen Conex Intelligent Technology Co., Ltd. is the warrantor concerning this product.

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