Warranty - DeWalt DXV20P Manual

WARRANTY

COMPLETE WARRANTY STATEMENT – DEWALT WET & DRY VACUUM CLEANER
As soon as you have purchased the DEWALT Wet & Dry Vacuum Cleaner, we recommend that you check to make
sure it is intact and that you read the operating instructions carefully before using it. The purchase receipt for this
DEWALT Wet and Dry Vacuum Cleaner is to be retained and must be presented if making a claim under the terms
of the Mayo Hardware PTY LTD (Mayo Hardware) warranty. Bank account statements are not acceptable for proof
of purchase.
Mayo Hardware is an authorised DEWALT Importer and Distributor of DEWALT Wet and Dry Vacuum Cleaner Models,
not including DEWALT Dust Extraction Models, in Australia and New Zealand. These DEWALT Wet and Dry Vacuum
Cleaner Models are imported under license from Alton Industries Ltd Group (Alton) for DEWALT Industrial Tool
Company by Mayo Hardware. All warranties relating to DEWALT Wet and Dry Vacuum Cleaner Models only, are
covered in Australia and New Zealand by Mayo Hardware. DEWALT and the DEWALT Logo are trademarks of the
DEWALT Industrial Tool Co., or an affiliate thereof and are used under license by Alton.
The Warranty periods;
The actual DEWALT Wet and Dry Vacuum Cleaner motor and motor housing are covered by a 3 year
service warranty with exclusions noted below.
The actual DEWALT Wet and Dry Vacuum Cleaner poly tub only is covered by a 10 year service warranty
with exclusions noted below.
General warranty details for all warranty periods;
This is a repair only warranty; after contacting our customer service centre you will need to take your
DEWALT Wet and Dry Vacuum Cleaner to the authorised service agent.
If in the event of Mayo Hardware choosing to replace the appliance, the warranty will not be extended
beyond the original purchase contract warranty period.
The warranty will under no circumstances extend to reimbursement or payment of damages, whether
direct, indirect or consequential.
The warranty is void if there is evidence the DEWALT Wet and Dry Vacuum Cleaner has been modi ed
or tampered with in any way or used with unauthorised accessories.
Mayo Hardware declines any responsibility or liability whatsoever arising from misuse or abuse,
negligent handling of the DEWALT Wet and Dry Vacuum Cleaners or if the DEWALT Wet and Dry
Vacuum Cleaner has not been assembled correctly or failure to comply with the relevant safety,
operating, setting and maintenance instructions (see further details in this manual).
The warranty does not cover any fuel costs or personal transport costs associated with returning
your DEWALT Wet and Dry Vacuum Cleaner for either assessment, repair, service, replacement
or credit.
Any item sent freight forward/collect for repair will be refused.
Warranty repairs are free of charge, provided the appliance is delivered to an authorised Mayo
Hardware service agent. The DEWALT Wet and Dry Vacuum Cleaner will need to be returned,
adequately protected in a box. Mayo Hardware will not be responsible for any in-transit loss or
damage. Assistance under the warranty will only be made available if the request is made to our
customer service team on the contact numbers listed below and proof of purchase is provided.
Where a DEWALT Wet and Dry Vacuum Cleaner is returned on pre-paid freight for assessment or
service it will be reviewed accordingly. If a warranty fault is found, the freight cost will be credited to
the owner. If no fault is found, the DEWALT Wet and Dry Vacuum Cleaner will be returned, and any
costs associated with the service will be charged to the owner.
If the DEWALT Wet and Dry Vacuum Cleaner includes various accessories or components, only the
defective DEWALT Wet and Dry Vacuum Cleaner accessory or component will be replaced or
repaired.
Mayo Hardware reserves the right to replace defective parts of the DEWALT Wet and Dry Vacuum
Cleaner with parts and components of similar quality, grade, and composition where an identical
part or component is not available.
DEWALT Wet and Dry Vacuum Cleaners presented for repair may be replaced by refurbished
DEWALT Wet and Dry Vacuum Cleaners of the same type rather than being repaired. Refurbished
parts may be used to repair the DEWALT Wet and Dry Vacuum Cleaners.
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