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Troubleshooting and
Sen ice
11
You
.
~ hould
have no probkms with
your
SurmnaSketch. However. if a problem
arises,
try one or more of the following:
Check
the hardware
conneL'lions
and
e
nsure that the tablet is turned
on.
The
power/prox light
should
be lit.
Ensure
that the
computer
is
working.
Turn
off
the
computer and
tablet.
Turn them on again
.
Reread this booklet to
ensure
that
you
have installed and are using the
unit properly.
Run
the
MMTEST utility, de-
scribed in
the
D1-il'ers!Utilities
User's Guide.
If the problem persists. contact the
dealer
where you
purchased
your
SummaSketch. If
your dealer
instructs
you
to return
the
unit to
Summagraphics.
contact our Customer
Service Department at
(
103)
881-5400
for instructions and a Return
Authoriza-
tion
Number.
Do not return
a
unit
1, ·i1ho111fir.11
ohtClining a
Return A.111hnri:u1in11
N11111her
011d
i11.
1
1rnc11011.
1 j,u111 our
C11.
1 1omer
Sc1Tice /Jc1,11u11w111
.
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