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Service
Before calling for assistance or service, please check the section FAQs and
troubleshooting on page 18.
If you still need help, follow the instructions below.
Is it a technical fault?
If so, please contact your customer service centre.
Always prepare in advance for the discussion. This will ease the process of
diagnosing the problem and also make it easier to decide if a customer service
visit is necessary.
Please take note of the following information.
•
What form does the problem take?
•
Under what circumstances does the problem occur?
When calling, please know the model and serial number of your appliance. This
information is provided on the rating plate as follows:
•
Model description
•
S / N code (15 digits)
When do you incur costs even during the warranty period?
•
If you could have remedied the problem yourself by applying one of the
solutions provided in the section FAQs and troubleshooting on page 18.
•
If the customer service technician has to make several service calls because he
was not provided with all of the relevant information before his visit and as a
result, for example, has to make additional trips for parts. Preparing for your
phone call as described above will save you the cost of these trips.
CTR432NB02_XSP_DG68-00315C-00_EN.indd 19
Technical data
Technical data
Width
Appliance dimensions
Depth
Height
Width
Worktop cut - out
Depth
dimensions
Corner radius
Connection voltage
Maximum connected load power
Net
Weight
Gross
Cooking zones
Position
Diameter
Front
148 mm
Rear
183 mm
288 mm
505 mm
50 mm
273 mm
490 mm
3 mm
230 V - 50 Hz
2.98 kW
4.3 kg
6.0 kg
Power
1190 W
1790 W
English 19
2017-07-24
6:00:36
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