Lenovo 7D7Y Service Manual
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Lenovo 7D7Y Service Manual

Lenovo 7D7Y Service Manual

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Service Guide for DM120S, DM240S, and
DM600S
Machine Types: 7Y58, 7Y59, 7Y43, 7D7Y, 7D7X, 7D7Z

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Summary of Contents for Lenovo 7D7Y

  • Page 1 Service Guide for DM120S, DM240S, and DM600S Machine Types: 7Y58, 7Y59, 7Y43, 7D7Y, 7D7X, 7D7Z...
  • Page 2 Second Edition (September 2021) © Copyright Lenovo 2018, 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-...

  • Page 3: Table Of Contents

    Trademarks ....Index ....53 © Copyright Lenovo 2018, 2021...
  • Page 4 Service Guide for DM120S, DM240S, and DM600S...

  • Page 5: Chapter 1. Hot-Swapping A Disk Drive In A Dm240S Or Dm120S Disk Shelf

    • Best practice is to have the current version of the Disk Qualification Package (DQP) installed before hot- swapping a disk drive. Having the current version of the DQP installed allows your system to recognize and utilize newly qualified disk drives; therefore, avoiding system event messages about having non- © Copyright Lenovo 2018, 2021...
  • Page 6 Unpack the new disk drive, and set it on a level surface near the disk shelf.Save all packaging materials for use when returning the failed disk drive. Note: Lenovo requires that all returned disk drives be in a ESD-rated bag. Step 4.
  • Page 7 Note: The activity (green) LED on a failed disk drive can be illuminated (solid), which indicates the disk drive has power, but should not be blinking, which indicates I/O activity. A failed disk drive has no I/O activity. Step 5. Press the release button on the disk drive face, and then pull the cam handle to its fully open position to release the disk drive from the mid plane.
  • Page 8 Step 8. Close the cam handle so that the disk drive is fully seated into the mid plane and the handle clicks into place.Be sure to close the cam handle slowly so that it aligns correctly with the face of the disk drive.

  • Page 9: Chapter 2. Hot-Swapping A Disk Drive In A Dm600S Disk Shelf

    You also avoid the possible prevention of disk partitioning because disk drives are not recognized. The DQP also notifies you of non-current disk drive firmware. © Copyright Lenovo 2018, 2021...
  • Page 10 • Best practice is to have the current versions of disk shelf (IOM) firmware and disk drive firmware on your system before adding new disk shelves, shelf FRU components, or SAS cables. Current versions of firmware can be found on the Lenovo Support Web site. Lenovo Data Center Support •...
  • Page 11 Unpack the new disk drive, and set it on a level surface near the disk shelf.Save all packaging materials for use when returning the failed disk drive. Note: Lenovo requires that all returned disk drives be in a ESD-rated bag. Step 4.
  • Page 12 Gently pull back the orange release latch that is in front of the drive you want to remove. Orange release latch Open the cam handle, and lift out the drive slightly. Wait 30 seconds. Use the cam handle to lift the drive from the shelf. Place the drive on an antistatic, cushioned surface away from magnetic fields.
  • Page 13 Raised button on the right side of the drive carrier Lower the drive straight down, and then rotate the cam handle down until the drive snaps into place under the orange release latch. Carefully push the drive drawer back into the enclosure. Attention: Possible loss of data access –...
  • Page 14 Reenable disk ownership automatic assignment if needed: storage disk option modify -node node_name -autoassign on You need to reenable disk ownership automatic assignment on both controllers in an HA pair. Step 11. If you are instructed to return the failed part, follow all packaging instructions and use any packaging materials that are provided.

  • Page 15: Chapter 3. Hot-Swapping A Power Supply

    • Best practice is to have the current versions of disk shelf (IOM) firmware and disk drive firmware on your system before adding new disk shelves, shelf FRU components, or SAS cables. Current versions of firmware can be found on the Lenovo Support Web site. Lenovo Data Center Support •...
  • Page 16 Open the power cord retainer and unplug the power cord from the power supply. Unplug the power cord from the power source. Step 5. Press the orange latch on the power supply cam handle until it releases, and then open the cam handle to fully release the power supply from the mid plane.The following illustration is for a power supply used in a DM240S or DM120S disk shelf;...
  • Page 17 Turn on the power switch. The power supply's power (green) LED and attention (amber) LED illuminate, and then within 40 seconds, the attention (amber) LED turns off. Step 11. If you are instructed to return the failed part, follow all packaging instructions and use any packaging materials that are provided.
  • Page 18 Service Guide for DM120S, DM240S, and DM600S...

  • Page 19: Chapter 4. Replacing A Fan Module In A Dm600S Disk Shelf

    You must replace the fan module that has its Attention LED on. Description Item LED name State Attention Solid amber The fan has a fault. Step 4. Press the orange tab to release the fan module handle. © Copyright Lenovo 2018, 2021...
  • Page 20 Tab that you press to release the fan module handle Step 5. Use the fan module handle to pull the fan module out of the shelf. Handle to pull the fan module out Step 6. Slide the replacement fan module all the way into the shelf, moving the fan module handle to the side until it latches with the orange tab.

  • Page 21: Chapter 5. Replacing A Drive Drawer In A Dm600S Disk Shelf

    • Replacement drive drawer • Replacement left and right cable chains • Flashlight • Permanent marker The video for this task is available at: • Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-BDPWjJVZFuHRfNWPEOhFWJ © Copyright Lenovo 2018, 2021...

  • Page 22: Removing The Cable Chains

    • Youku: https://list.youku.com/albumlist/show/id_51950116 Steps • “Removing the cable chains” on page 18 • “Removing a drive drawer” on page 23 • “Installing a drive drawer” on page 25 • “Attaching the cable chains” on page 28 Removing the cable chains Left and right cable chains for each drive drawer in the DM600S drive shelf allow the drawers to slide in and out.
  • Page 23 fan module handle Using the handle, pull the fan module out of the drive shelf, and set it aside. Step 3. Manually determine which of the five cable chains to disconnect. The figure shows the right side of the drive shelf with the fan module removed. With the fan module removed, you can see the five cable chains and the vertical and horizontal connectors for each drawer.
  • Page 24 Cable chain Vertical connector (connected to the midplane) Horizontal connector (connected to the drive drawer) The top cable chain is attached to drive drawer 1. The bottom cable chain is attached to drive drawer 5. Step 4. Use your finger to move the cable chain on the right side to the left. Step 5.
  • Page 25 Orange ring on the vertical bracket Disconnect the vertical connector (connected to the midplane) by gently pressing on the center of the orange ring and pulling the left side of the cable out of the enclosure. To unplug the cable chain, carefully pull your finger toward you approximately 1 inch (2.5 cm), but leave the cable chain connector within the vertical bracket.
  • Page 26 Orange ring on horizontal bracket Cable chain Gently insert your finger into the orange ring.The figure shows the orange ring on the horizontal bracket being pushed down so that the rest of the cable chain can be pulled out of the enclosure.

  • Page 27: Removing A Drive Drawer

    Removing a drive drawer After removing the right and left cable chains, you can remove the drive drawer from the drive shelf. Removing a drive drawer entails sliding the drawer part of the way out, recording the locations of the drives, removing the drives, and removing the drive drawer.
  • Page 28 Raise the drive handle to vertical. Use the handle to lift the drive from the drive drawer. Place the drive on a flat, static-free surface and away from magnetic devices. Attention: Possible loss of data access – Magnetic fields can destroy all data on the drive and cause irreparable damage to the drive circuitry.

  • Page 29: Installing A Drive Drawer

    Drive drawer release lever Open both release levers by pulling the latches toward you. While holding both release levers, pull the drive drawer toward you. Remove the drive drawer from the drive shelf. Installing a drive drawer Installing a drive drawer into a drive shelf entails sliding the drawer into the empty slot, installing the drives, and replacing the front bezel.
  • Page 30 Lock-out tumbler Drawer guide Step 2. Position the replacement drive drawer in front of the empty slot and slightly to the right of center. Positioning the drawer slightly to the right of center helps to ensure that the lock-out tumbler and the drawer guide are correctly engaged.
  • Page 31 Raise the handle on the drive to vertical. Align the two raised buttons on each side of the drive with the notches on the drawer.The figure shows the right side view of a drive, showing the location of the raised buttons. Raised button on the right side of the drive.

  • Page 32: Attaching The Cable Chains

    Repeat these substeps to reinstall all of the drives. Step 6. Slide the drawer back into the drive shelf by pushing it from the center and closing both levers. Attention: Risk of equipment malfunction – Make sure to completely close the drive drawer by pushing both levers.
  • Page 33 Callout Cable chain Connector Connects to Left Vertical Midplane Horizontal Drive drawer Chapter 5 Replacing a drive drawer in a DM600S disk shelf...
  • Page 34 Callout Cable chain Connector Connects to Right Horizontal Drive drawer Vertical Midplane Step 1. Follow these steps to attach the left cable chain: Locate the horizontal and vertical connectors on the left cable chain and the corresponding horizontal and vertical brackets inside the enclosure. Align both cable chain connectors with their corresponding brackets.
  • Page 35 drawer in the enclosure. Guide rail CAUTION: Risk of equipment malfunction — Make sure to slide the connector underneath the guide rail on the bracket. If the connector rests on the top of the guide rail, problems might occur when the system runs. Slide the vertical connector on the left cable chain into the vertical bracket.
  • Page 36 Locate the horizontal and vertical connectors on the cable chain and their corresponding horizontal and vertical brackets inside the enclosure. Align both cable chain connectors with their corresponding brackets. Slide the cable chain's horizontal connector under the guide rail on the horizontal bracket and push it in as far as it will go.

  • Page 37: Chapter 6. Hot-Swapping Or Replacing An Iom12 Module

    • Best practice is to have the current versions of disk shelf (IOM) firmware and disk drive firmware on your system before adding new disk shelves, shelf FRU components, or SAS cables. Current versions of firmware can be found on the Lenovo Support Web site. Lenovo Data Center Support •...
  • Page 38 Step 5. Disconnect the cabling from the IOM12 module that you are removing.Make note of the IOM12 module ports each cable is connected to. Step 6. Press the orange latch on the IOM12 module cam handle until it releases, and then open the cam handle fully to release the IOM12 module from the mid plane.
  • Page 39 If you have a... Then... Multipath HA, multipath, quad- Go to the next step. path HA, or quad-path configuration Step 13. Verify that the IOM12 module port links have been established.For each module port that you cabled, the LNK (green) LED illuminates when one or more of the four SAS lanes have established a link (with either an adapter or another disk shelf).
  • Page 40 Service Guide for DM120S, DM240S, and DM600S...

  • Page 41: Chapter 7. Hot-Removing Disk Shelves With Iom12 Modules

    System Administration Reference. Find a System Administration Guide for your version of ONTAP 9 © Copyright Lenovo 2018, 2021...
  • Page 42 • If you are hot-removing a disk shelf from a stack (but keeping the stack), you recable and verify one path at a time (path A then path B) to bypass the disk shelf you are removing so that you always maintain single-path connectivity from the controllers to the stack.
  • Page 43 Step 4. If you are removing an entire stack of disk shelves, complete the following substeps; otherwise, go to the next step: Remove all SAS cables on Path A for the enclosure that you are removing. Then reattach the SAS cables back to the upstream enclosure and ensure that you have connectivity back to all enclosures on Path A.
  • Page 44 • The IOM12 modules are arranged side-by-side as in a DM240S or DM120S disk shelf; if you have a DM600S, the IOM12 modules are arranged one above the other. • The stack in each example is cabled with standard shelf-to-shelf cabling, which is used in stacks cabled with multipath HA or multipath connectivity.You can infer the recabling if your stack is cabled with quad-path HA or quad-path connectivity, which uses double-wide shelf-to-shelf cabling.
  • Page 45 1.21.1 SAS 21 The next step depends on the storage disk show -port command output: Step 7. If the output shows... Then... All disk drives in the stack are connected Go to the next step. through path A and path B except for the ones in the disk shelves you disconnected, which You successfully bypassed the disk shelves are only connected through path B...
  • Page 46 Service Guide for DM120S, DM240S, and DM600S...

  • Page 47: Chapter 8. Monitoring Disk Shelf Leds

    Depending on your disk shelf model, the operator display panel looks different; however, the three LEDs are arranged in the same way. The following illustration is of a DM240S disk shelf operator display panel with the end cap on: © Copyright Lenovo 2018, 2021...

  • Page 48: Iom12 Module Leds

    IOM12 module LEDs The LEDs on the IOM12 module indicate whether the module is functioning normally, whether it is ready for I/ O traffic, and whether there are any problems with the hardware. The following table describes IOM12 module LEDs associated with the function of the module and the function of each SAS port on the module.

  • Page 49: Fan Leds On Dm600S Disk Shelves

    Depending on your disk shelf model, power supplies can be different, dictating the location of the two LEDs. The following illustration is for a power supply used in a DM600S disk shelf. The two LED icons act as the labels and LEDs, meaning the icons themselves illuminate—there are no adjacent LEDs.

  • Page 50: Disk Drive Leds

    Disk drive LEDs The LEDs on a disk drive indicates whether it is functioning normally or there are problems with the hardware. Disk drive LEDs for DM240S and DM120S disk shelves The following table describes the two LEDs on the disk drives used in DM240S and DM120S disk shelves: Description Callout LED name...
  • Page 51 Disk drive LEDs for DM600S disk shelves The following illustration and table describes the drive activity LEDs on the drive drawer and their operational states: Status Description Location indicator Attention: Drawer attention for Solid amber A component within the drive drawer each drawer.
  • Page 52 Service Guide for DM120S, DM240S, and DM600S...

  • Page 53: Appendix A. Contacting Support

    Appendix A. Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ serviceprovider and use filter searching for different countries.
  • Page 54 Service Guide for DM120S, DM240S, and DM600S...

  • Page 55: Appendix B. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 56: Trademarks

    Trademarks LENOVO, LENOVO logo, and THINKSYSTEM are trademarks of Lenovo. All other trademarks are the property of their respective owners. © 2018 Lenovo. Service Guide for DM120S, DM240S, and DM600S...

  • Page 57: Index

    IOM12 modules a DM600S drive drawer hot-removing IOM12 modules software service and support telephone numbers hot-swapping location and meaning of LEDs replacing telephone numbers trademarks LEDs © Copyright Lenovo 2018, 2021...
  • Page 58 Service Guide for DM120S, DM240S, and DM600S...

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